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CTier CMedium risk · 41/100
  • The policy allows AI training; it does not describe an opt-out.
  • Your data is used for personalized ads, including by third-party ad companies.
  • Data is shared with partners and affiliates; you can opt out.
  • The documents do not say who can read your content.

They keep AI prompts to improve the site, can close you anytime, and you them.

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Privacy policy · January 18, 2023 ↗Terms · January 23, 2024 ↗12 min read · college level19 lines verified word for word
  • Capped at C (the answers alone would give D): Uses your content for AI training with no opt-out

Collected

What is collected

Account and billing info, IP and device data, cookies, and what you type into AI tools.

Read the exact line

Privacy policy

“This data category includes, among other things, the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the location of the devices”

Training

How it is used

They use data to run the site, market to you with consent, and keep AI input to improve the site.

Read the exact line

Terms of service

“You also agree that your input may be retained by us for a reasonable period of time for the purposes of: (i) improving or enhancing the Site”

Sharing

Who may see it

Staff, IT and payment vendors, marketing agencies, group companies, and authorities can see data.

Read the exact line

Privacy policy

“third parties such as (i) IT providers; (ii) financial institutions or payment gateway providers in connection with the processing of financial and payment information; (iii) marketing agencies”

Kept

How long it is kept

Profile data is deleted within 30 days after you close the account, except some legal records.

Read the exact line

Privacy policy

“If you choose to close the account or if your account is closed, We will delete your Personal Data and information within thirty (30) days.”

Controls

Your controls

You can ask to access, fix, or erase data and opt out of marketing by emailing them.

Read the exact line

Privacy policy

“You may exercise any of the above rights by contacting Us at info@123rf.com or by postal mail at 36, Robinson Road, #20-01 City House, Singapore 068877.”

Fine print

The fine print

They can change terms without notice, close you anytime, auto-renew plans.

Read the exact line

Terms of service

“123RF RESERVES THE RIGHT TO CHANGE THESE TERMS AT ANY TIME WITHOUT PRIOR WRITTEN NOTICE, AND YOU AGREE TO BE BOUND BY SUCH CHANGES.”

Expand “Read the exact line” to see the source alongside the explanation.

What you can turn off

The controls and opt-outs their own documents describe, and where they say to find them.

  1. Cancel auto-renewal

    My Account → My Purchased Plan, or contact support

  2. Opt out of marketing emails

    Contact info@123rf.com or dpo@123rf.com

  3. Ask to access or erase your data

    info@123rf.com or 36 Robinson Road, #20-01 City House, Singapore 068877

  4. Close the account if you want deletion

    They say data is deleted within 30 days after the account is closed; contact them if no in-app close path

If a switch is not where they say, the deletion request above still applies.

Line by line

The lines that matter most, worst first.

1 · How it is used

What you type into their AI tools can be kept to make the product better. They do not describe a way to turn that off.

Read the exact line

Terms of service

“You also agree that your input may be retained by us for a reasonable period of time for the purposes of: (i) improving or enhancing the Site”

For example, a prompt you type into the image generator could be stored and used to improve their tools.

2 · The fine print

If someone sues them because of how you used the site, you may have to pay their legal bills.

Read the exact line

Terms of service

“You agree to fully defend and 123RF, its employees, directors, and officers, and anyone else associated with 123RF”

For example, if an AI image you made gets them sued, they can ask you to cover lawyers’ fees.

3 · The fine print

They can shut your account with no warning and no duty to pay you for it.

Read the exact line

Terms of service

“123RF reserves the absolute right to block, restrict, suspend and/or terminate your access to the Site or any part thereof, and/or the Content at any time and without notice or to you.”

For example, they could lock you out mid-subscription and you would not get a guaranteed heads-up.

4 · The fine print

If you close your account, leftover credits are gone.

Read the exact line

Terms of service

“You forfeit all unutilised credits should you terminate your 123RF account.”

For example, unused image credits you paid for would be lost if you delete the account.

5 · The fine print

They can change prices and package rules without telling you first, though they say they will try to notify.

Read the exact line

Terms of service

“123RF reserves the right to change and amend the prices of any credit / subscription package or the credit download rates, provision of any associated services and/or tools, bundling of such services and/or tools, and download sizes without prior notice to you.”

For example, the cost of a credit pack could go up before you see a warning email.

6 · How it is used

Third parties can help show ads on the site, using cookies described in a separate cookie policy.

Read the exact line

Privacy policy

“We may, from time to time, partner with a third party to display Our's or a third party's advertisement(s) on the Website or engage a third party to manage Our advertising on the Website.”

For example, an ad partner could track visits across pages to show stock-photo ads.

7 · How it is used

You keep ownership of the prompts you type. They still own the AI software itself.

Read the exact line

Terms of service

“when you use our artificial intelligence (" AI") tools and services, you retain ownership of all intellectual property rights in the text and/or content you input into the AI tools and services.”

For example, the wording of your prompt stays yours even if they keep a copy to improve the site.

8 · How long it is kept

After the account is closed they say personal data is deleted within 30 days, except some legal records.

Read the exact line

Privacy policy

“If you choose to close the account or if your account is closed, We will delete your Personal Data and information within thirty (30) days.”

For example, your name and email should be wiped within a month of closing, but transaction records may stay.

9 · How long it is kept

They say they use things like firewalls and penetration tests to protect data.

Read the exact line

Privacy policy

“We may require Our employees or third-party service providers to assist Us in implementing or applying appropriate securities measures (such as firewalls, penetration testing, and etc).”

For example, they claim outside testers may try to break in so they can fix holes.

Words to know

Legal words from the lines above, in plain English.

inputs and outputs
Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
third parties
Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
personal data
Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
indemnify
You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
limitation of liability
A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
service providers
Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade C · score 41/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
  • What does the app collect beyond what it needs to work?

    They collect account and billing details plus browsing data such as IP addresses, device location, URLs, and cookies.

  • Does it record your voice, face or body, and what happens to that?

    Not stated in the documents.

  • Are your chats and uploads used to train AI models, and is that off by default?

    They say AI input may be kept to improve the site. No opt-out for that use is described.

  • Can employees or contractors read your conversations, and when?

    Not stated in the documents.

  • Are you profiled or tracked for advertising?

    They may partner with third parties to show ads and use cookies; details sit in a cookie policy.

  • Do they sell or share your data, and can you opt out?

    Data goes to IT, payment, marketing agencies, and group companies. You can opt out of marketing.

  • What rights do they take over what you type and what the AI makes?

    They say you keep IP rights in text and content you input into AI tools. They own the AI tools.

  • How long do they keep your data after you delete it, and can you delete it in the app?

    If the account is closed they say they delete personal data within 30 days, except some legal and fraud records.

  • Does it build a lasting memory or profile of you, and can you see, edit or turn it off?

    Not stated in the documents.

  • Do they commit to basic security, and have they leaked data?

    They mention reasonable steps such as firewalls and penetration testing. No independent audit is described.

  • Is there a real age gate, and are teens protected?

    You must be 16 in the EU or 18 elsewhere. That is a self-stated age, not a described ID check.

  • Will they tell you when the rules change, and is the policy specific?

    Privacy is dated, but they tell you to check it regularly. Terms may change at any time without prior written notice.

  • Can they close your account without warning, and can you get your data out first?

    They can block or terminate access at any time without notice or liability.

  • If something goes wrong, who pays?

    The site is as-is with almost no damages, and you must indemnify them for claims from your use.

  • Do subscriptions renew on their own, and can you get a refund?

    Auto-renew plans renew three days before expiry and you can cancel in My Account. They also claim a right to change prices without prior notice.

The privacy policy is 2,568 words at a college level (Flesch reading ease 45.6); the terms are 3,267 words at a college level.

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