about.me
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Your page is public, they take a license, track you after you leave.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, email, photo, bio, location, device IDs, cookies, and extra public social-media data.
Read the exact line
Privacy policy
“we may collect Personal Information such as your name, email address, photo, occupation, location, biographical information, and third-party account”
Training
They run your page, send promo emails for other businesses, and track you after you leave.
Read the exact line
Privacy policy
“if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services.”
Sharing
Your profile is public; they also share with agents, affiliates, and partners.
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Privacy policy
“Your user profile information, including your name, location, and any video or image content you upload to the Services will be publicly available.”
Kept
You can delete your account, but they say some information may stay in their records.
Read the exact line
Privacy policy
“Some information may remain in our records after your deletion of such information from your account.”
Controls
You can edit profile fields and delete your account in settings, or email them.
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Privacy policy
“You may delete all of your data by deleting your account in the settings panel (https://about.me/user/edit/account).”
Fine print
waiver, as-is service, you them, 3-day refunds only.
Read the exact line
Terms of service
“YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND ABOUT.ME ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A .”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account
https://about.me/user/edit/account or email privacy@about.me
Turn off promotional emails
https://about.me/user/edit/account/emailprefs
Cancel auto-renew before the next charge
Billing pane in your account
Ask California not to share for third-party marketing
Email privacy@about.me
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get lasting rights to use what you post, even after you leave, and can pass those rights on.
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Terms of service
“You agree that the licenses you grant are , , sublicenseable, , and worldwide”
For example, they could keep using a photo from your page in their business even after you delete your account.
What you put on your about.me page is public for anyone to see and copy.
Read the exact line
Privacy policy
“Your user profile information, including your name, location, and any video or image content you upload to the Services will be publicly available.”
For example, a stranger can copy your photo, name, and city from your page without logging in.
You cannot sue them in a regular court.
Read the exact line
Terms of service
“Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in San Francisco County, California”
For example, if they lose your page, you cannot join a .
If someone sues them because of how you used the site, you may have to pay their legal bills.
Read the exact line
Terms of service
“You agree to and hold About.me, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims”
For example, if a visitor sues over something on your page, you could owe About.me’s lawyer fees.
They keep tracking your browsing even after you leave about.me, and they ignore Do Not Track.
Read the exact line
Privacy policy
“Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.”
For example, cookies they set can still follow you on other websites after you close your page.
They pull extra public info about you from the web and social profiles to fill your page.
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Privacy policy
“we may use a third-party contact enrichment service provider (such as FullContact) to help us automatically populate certain information in your Website.”
For example, they might auto-fill your job title from a public LinkedIn page when you sign up.
They can shut your account whenever they want, for any reason they choose.
Read the exact line
Terms of service
“About.me is also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion”
For example, they could take down your page without warning even if you followed the rules.
Paid plans auto-renew, and after three days you generally cannot get money back.
Read the exact line
Terms of service
“Otherwise, Subscription Fees are non-refundable.”
For example, if you forget to cancel a monthly plan, that charge is kept after three days.
Deleting your account does not promise that every copy of your data is gone.
Read the exact line
Privacy policy
“Some information may remain in our records after your deletion of such information from your account.”
For example, an old version of your bio might still sit in a backup after you delete the page.
There is an in-app way to delete your account and data.
Read the exact line
Privacy policy
“You may delete all of your data by deleting your account in the settings panel (https://about.me/user/edit/account).”
For example, you can go to account settings and delete the whole page yourself.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade D · score 38/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect account and profile content plus IP, device IDs, cookies, geolocation, and extra public social-media data from a third-party enrichment service, and they track you after you leave.
Does it record your voice, face or body, and what happens to that?
They collect photos and videos you upload for a public profile, but they do not describe voice or face as biometric identifiers.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may access and read information when they believe it is needed for law, their terms, or safety.
Are you profiled or tracked for advertising?
They send promotional emails for other businesses, use cookies that can track you after you leave, and do not honor Do Not Track.
Do they sell or share your data, and can you opt out?
They share with agents, affiliated businesses, and partners, and California residents can ask them not to share for third-party direct marketing.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant a perpetual, irrevocable, sublicensable license, and public posts are public by default.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete your account in settings, but they say some information may remain in their records with no time limit.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Your public profile is the product; they list fields you can view, edit, or delete in account settings.
Do they commit to basic security, and have they leaked data?
They mention passwords and trying to protect data, but they say they cannot guarantee complete security.
Is there a real age gate, and are teens protected?
You must be at least 16; they say they do not knowingly collect from younger children, with no extra age check described.
Will they tell you when the rules change, and is the policy specific?
The policy is dated June 7, 2018. They say they will post or email notice, but continued use means you accept the new rules.
Can they close your account without warning, and can you get your data out first?
They may terminate your account for any reason in their discretion and may skip advance notice.
If something goes wrong, who pays?
The service is as-is, liability is capped at $100 or a year’s fees, and you must indemnify them for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Premium plans auto-renew monthly or yearly; refunds are only if you ask within three days, otherwise fees are non-refundable.
The privacy policy is 2,417 words at a professional or legal expert level (Flesch reading ease 19.9); the terms are 4,868 words at a professional or legal expert level.
