LevelBlue
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
AT&T site terms give them a license to posts, let them close accounts without notice, and cap at $100.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
These terms do not list what they collect; they send you to a separate Privacy Notice.
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Terms of service
“Please view our Privacy Notice, which explains AT&T’s practices relating to the collection and use of your information through or in connection with our Sites.”
Training
They can use public posts worldwide forever and may monitor or remove content.
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Terms of service
“you grant AT&T a , , , non-exclusive and fully right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content”
Sharing
They may disclose your content to follow the law or protect their rights; third-party sites have their own rules.
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Terms of service
“AT&T may access, use, and disclose transaction information and any Content provided by you to comply with the law (e.g., a lawful subpoena) or based on AT&T’s reasonable judgment that disclosure is necessary”
Kept
They set their own storage limits and can delete messages; they do not say how long personal data is kept.
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Terms of service
“You agree that AT&T has no responsibility or for the deletion or failure to store any messages and other communications or other content maintained or transmitted by the Site.”
Controls
You can ask them to delete your account; they do not describe in-app privacy switches here.
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Terms of service
“Cause for such termination, suspension or change shall include, but not be limited to, (a) breaches or violations of these Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions)”
Fine print
They can change terms by posting them, close you without notice, and you them; is capped at $100.
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Terms of service
“AT&T may change or modify the Terms from time-to-time without notice other than posting the amended Terms on the Site. The amended Terms will automatically be effective when posted on our Site.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask them to delete your account
Terms section 22 lists “a request by you (self-initiated account deletions)” as a cause for termination
Read the separate Privacy Notice
Terms section 5 points to AT&T’s Privacy Notice for collection and use
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account off instantly for any reason and do not have to warn you first.
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Terms of service
“Further, AT&T reserves the right, to immediately terminate or suspend your account, any associated email address, and access to the Sites at any time for any reason and without notice to you in its sole discretion.”
For example, you could lose access and files overnight with no email explaining why.
If you post in public areas, they can copy, change, and share that content forever, even after you leave.
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Terms of service
“you grant AT&T a , , , non-exclusive and fully right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content which you provide (in whole or part) worldwide”
For example, a comment you posted on a forum could be reused in their marketing years later.
If someone sues them because of something you posted or how you used the site, you may have to pay their legal bills.
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Terms of service
“you agree to , AT&T and its underlying content and service providers, licensors and suppliers, and each of their respective subsidiaries, affiliates, officers, agents, and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees”
For example, if a post you made leads to a lawsuit, you could be on the hook for their lawyers.
They can change the rules by posting them; if you keep using the site, you are treated as agreeing.
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Terms of service
“Your continued use of our Site after any changes in these Terms shall constitute your consent to such changes.”
For example, they could add new limits tomorrow and you would be bound just by visiting again.
Even if something goes badly wrong, they say they will not pay more than one hundred dollars.
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Terms of service
“IF ANY PART OF THIS IS FOUND TO BE FOR ANY REASON, THEN THE OF AT&T UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).”
For example, if a site error cost you money, their terms say the most they owe is $100.
When they close you, they can wipe the files and content stored in your account.
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Terms of service
“Termination of your account includes (or, if AT&T elects instead to suspend your account, may include any one or more of the following) (a) removal of access to all offerings within the Sites, (b) deletion of your password and all related information, files and other content associated with or inside your account”
For example, emails or uploads in that account could disappear when they terminate you.
You say you are 13 or older; 13–17 need a parent’s okay. There is no extra age-check described.
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Terms of service
“By using our Site, you represent that you are at least 13 years old. Persons who are at least 13 years of age but under the age of 18 may only use our Sites with legal parental or guardian consent.”
For example, a 14-year-old can click through if they claim a parent agreed.
If you sue, you have to do it in Texas courts.
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Terms of service
“You agree that any legal action or proceeding between AT&T and you for any purpose concerning these Terms or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent sitting in Texas.”
For example, you could not file the case in your home state unless that is Texas.
They say they will take reasonable security steps but do not promise the site cannot be breached.
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Terms of service
“While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to help ensure the safety of your personally identifying information.”
For example, they do not describe encryption or audits in this document.
Staff can read and take down user posts whenever they want.
Read the exact line
Terms of service
“AT&T shall have the right (but not the obligation) in its sole discretion to monitor, refuse or remove any Content that is available via our Site for any or no reason”
For example, a message-board post could be reviewed and deleted without asking you.
Words to know
Legal words from the lines above, in plain English.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- severability
- If a court throws out one part of the agreement, the rest still stands. For example, if one refund rule is thrown out in your state, the rest of the terms still apply.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
How we got here · grade F · score 25/100 · 15 of 15 policy answers backed by a verified quote · 8 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They may monitor, refuse, or remove user content at their discretion, with no opt-out described.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
For public posts you keep ownership but grant a perpetual, irrevocable, sublicensable license worldwide.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they will take reasonable steps to protect personal information but give no audit or breach details.
Is there a real age gate, and are teens protected?
You must be 13 or older; 13–17 need parental consent. Age is self-declared.
Will they tell you when the rules change, and is the policy specific?
They can change terms by posting them with no other notice; continued use counts as consent.
Can they close your account without warning, and can you get your data out first?
They can terminate or suspend your account at any time for any reason without notice and may delete account files.
If something goes wrong, who pays?
The site is as-is, liability is capped at $100, and you must indemnify them for claims from your content or use.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The terms are 5,929 words at a college graduate level.
