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- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
AMA collects sensitive and tracking data, shares with partners, licenses physician data.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, contact, professional and financial data, IP, location, cookies, and sometimes race or sexual orientation.
Read the exact line
Privacy policy
“Individual information (e.g. your name, address, phone number, email address, birth date, other types of demographic information and sensitive data such as race and ethnic origin, sexual orientation and gender identification data);”
Training
They use it to run the site, personalize content, send marketing, and deliver targeted ads.
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Privacy policy
“Deliver targeted advertisements and marketing materials in print and online publications;”
Sharing
Vendors, affiliates, business partners, and licensees of physician professional data may get your information.
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Privacy policy
“With business partners in order to provide them an opportunity to offer products or services that may be of interest to AMA members and others.”
Kept
They do not say how long they keep data; you can ask them to delete it.
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Privacy policy
“Please note that there may be circumstances where we are not required to comply with your requests outlined above, for example, if we have an ongoing requirement to retain your Personal Information for our own business or legal compliance purposes.”
Controls
You can email or call to see, correct, or delete data, and use cookie or ad opt-out tools.
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Privacy policy
“Please contact us here or at [email protected] to complete such requests about Personal Information outlined above.”
Fine print
They can end access anytime.
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Terms of service
“The AMA reserves the right, with or without notice, at any time and for any reason to deny you access to the AMA websites or to any portion thereof, and to terminate these Terms of Use.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request a copy, correction, or deletion of your data
Contact [email protected], (800) 621-8335, or postal mail to AMA Data Privacy Team, 330 N Wabash, Suite 39300, Chicago, IL 60611
Opt out of interest-based ads
http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/, or Cookie Settings at the bottom of the site
Stop AMA text messages
Text STOP to 62802
Update physician professional data
Call (800) 621-8335
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They may collect very personal details about race, ethnicity, and sexual orientation.
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Privacy policy
“sensitive data such as race and ethnic origin, sexual orientation and gender identification data”
For example, a survey or account form could ask for sexual orientation and store it with your profile.
If you are a U.S. physician or medical student, your professional data may be licensed to other companies.
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Privacy policy
“AMA has licensed its Physician Professional Data to third parties for more than 50 years under strict guidelines.”
For example, a drug company or hospital could get licensed physician data that includes information tied to you.
If someone sues them because of how you used the site, you may have to pay their legal bills.
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Terms of service
“you shall , and the AMA Parties from and against all claims arising from or in any way related to your use of the AMA websites”
For example, a comment you posted that leads to a lawsuit could make you cover AMA’s attorney fees.
Anything you post can be used, changed, and passed to others forever.
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Terms of service
“you hereby grant to the AMA a , non-exclusive, fully paid and , transferable, , worldwide license to use, download, duplicate, display, distribute, modify and creative derivative works of the User-Generated Content”
For example, a forum comment could be copied or reused even after you leave the site.
They can shut off your access without warning and without giving a reason.
Read the exact line
Terms of service
“The AMA reserves the right, with or without notice, at any time and for any reason to deny you access to the AMA websites”
For example, your login could stop working overnight with no email first.
They and ad partners track you across sites to show interest-based ads.
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Privacy policy
“We and authorized third parties may use technologies to track activity over time and across properties to better understand and advertise to you based on your interests”
For example, visiting a cardiology page could lead to targeted ads on other websites.
Asking to delete data does not always mean they will delete it.
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Privacy policy
“there may be circumstances where we are not required to comply with your requests outlined above, for example, if we have an ongoing requirement to retain your Personal Information”
For example, they might keep billing or membership records after you .
They say they use reasonable security, including TLS on secure pages.
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Privacy policy
“AMA implements reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.”
For example, checkout pages are supposed to use a secure TLS session.
They say the sites are not for kids under 18, but it is not a strong age check.
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Privacy policy
“AMA does not knowingly solicit data online from or market online to children under the age of 18.”
For example, a teen could still create an account if they say they are older.
Words to know
Legal words from the lines above, in plain English.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
How we got here · grade F · score 33/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect account, professional, and financial data plus IP, geolocation, cookies, usage, and sometimes sensitive demographic data.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They and third parties track you for targeted ads, including Google Analytics and ad networks.
Do they sell or share your data, and can you opt out?
They share with partners, affiliates, and license physician data; California residents can request marketing-share details.
What rights do they take over what you type and what the AI makes?
You keep ownership of posts, but you grant AMA a perpetual, transferable, sublicensable license.
How long do they keep your data after you delete it, and can you delete it in the app?
You must contact them to ask for deletion, and they may refuse for business or legal reasons.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe reasonable security, TLS, and password-protected areas, but give no guarantee.
Is there a real age gate, and are teens protected?
They say they do not knowingly collect from children under 18, with no strong age-proofing described.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and they may email or post notice as required by law; terms say continued use is acceptance.
Can they close your account without warning, and can you get your data out first?
They can deny access and end the terms at any time, with or without notice, for any reason.
If something goes wrong, who pays?
The site is as-is with broad liability limits, and you must indemnify AMA for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 3,437 words at a professional or legal expert level (Flesch reading ease 13); the terms are 4,431 words at a college graduate level.
