Amazon
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect a lot, share some data for ads, take a lasting license on posts.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Names, payments, browsing, location, and sometimes voice, photos, and guesses about you.
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Privacy policy
“identifiers, such as your name, alias, address, phone numbers, or IP address, your AWS account log-in information, or a government-issued identifier”
Training
They use it to run the service and share limited data so you see more relevant ads elsewhere.
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Privacy policy
“To help ensure you receive more useful and relevant ads on other sites and services and to measure their effectiveness, AWS shares limited personal information with our advertising partners.”
Sharing
Service companies and ad partners can get some of it; they say they do not sell customer data as a business.
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Privacy policy
“Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others.”
Kept
They keep it as long as needed for those purposes or the law; you can ask to delete it.
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Privacy policy
“we keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this AWS Privacy Notice, as permitted or as may be required by law, or as otherwise communicated to you.”
Controls
AWS customers can use the account or a form to access, correct, delete, or turn off targeted ads.
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Privacy policy
“To do so, please click on the Your Privacy Choices link in the footer of the AWS website that you’re visiting and follow the instructions presented.”
Fine print
Posted content gets a lasting license; they can close accounts.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off targeted advertising
Your Privacy Choices link in the footer of the AWS website, or visit with Global Privacy Control on
Ask to access, correct, or delete your data
AWS customers: through your AWS Account; others: request form or letter to Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal
Remove public posts if you can
Delete content from public view or change sharing settings where the site offers them
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If you post reviews or other content, Amazon can keep using and sharing it forever, even with others.
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Terms of service
“you grant Amazon (a) a non-exclusive, , , , and fully license and right to use, reproduce, publish, make available, translate, adapt, publish, translate, create derivative works from, distribute, display and modify such content throughout the world”
For example, a product review you write could still be used after you delete it from public view, except they say they stop publishing it publicly if you remove it.
If someone sues them because of something you did, you may have to pay their legal costs.
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Terms of service
“you agree to and Amazon.com Services LLC, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees”
For example, if a review you posted leads to a lawsuit, you could be asked to cover Amazon’s lawyer fees.
They can shut your account or cut off the service when they decide to.
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Terms of service
“We reserve the right to refuse any Amazon Services, terminate accounts, terminate your rights to use any Amazon Service, remove or edit content at our sole discretion.”
For example, they could close a shipping account if they think you broke a rule, without a promised warning period.
AWS can share cookie-style data so other sites show you targeted ads.
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Privacy policy
“To help ensure you receive more useful and relevant ads on other sites and services and to measure their effectiveness, AWS shares limited personal information with our advertising partners.”
For example, pages you viewed on an AWS site could help ads follow you on another website unless you use Your Privacy Choices.
They may collect exact location when you turn location features on.
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Privacy policy
“geolocation data, which may in some cases constitute precise geolocation information, such as the location of your device or computer, for example if you enable location services”
For example, an event app could record where your phone is.
If you join certain demos, they may collect your voice or how you look and can share it with a helper company.
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Privacy policy
“biometric information, such as your voice or appearance, for example if you choose to participate in a demonstration of a speech or image recognition service”
For example, trying a speech demo could send your voice to a third-party provider.
They say selling customer personal information is not their business.
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Privacy policy
“we are not in the business of selling our customers’ personal information to others.”
For example, they still share limited data with ad partners, which is a different path than a cash sale of your name.
For the AWS privacy notice, they say they will warn affected customers before big changes.
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Privacy policy
“If we make material changes to our Privacy Notice, we will provide affected customers with advance notice of the change, such as by email, on our website or via their account.”
For example, you might get an email before a major privacy change, but the shipping terms also say they can change rules anytime.
They do not promise the site will work or be safe, and they limit what they pay if it fails.
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Terms of service
“The website and all information, content, materials, products (including any software) and services included on or otherwise made available to you through the website are provided by Amazon on an “as is” and “as available” basis”
For example, if the tracking site is down or has harmful files, they say use is at your own risk.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- biometric
- Measurements of your body that identify you, like your face, fingerprint or voice. For example, a selfie used to unlock the app or a voice recording matched to you.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
How we got here · grade F · score 25/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
The AWS notice lists identifiers, payments, browsing, precise location, protected traits, biometrics in demos, and inference about preferences, which goes beyond what a shipping site needs.
Does it record your voice, face or body, and what happens to that?
Voice or appearance may be collected if you join a speech or image demo, and they may share biometric information with a third-party provider.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
AWS shares limited identifiers and browsing data with advertising partners for ads on other sites, with an opt-out in the footer.
Do they sell or share your data, and can you opt out?
They say they are not in the business of selling customer personal information, but they share with ad partners and you can opt out of that advertising.
What rights do they take over what you type and what the AI makes?
Content you post for display gets a perpetual, irrevocable, fully sublicensable license; deleting it from public view withdraws the public publishing license.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as needed for stated purposes or the law. AWS customers can request deletion through the account or a form, not a stated in-app 30-day wipe.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They collect inference data about your preferences and may personalize, but these pages do not describe memory controls you can edit or turn off.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
The shipping terms are dated July 17, 2025. AWS says it will give advance notice of material privacy changes, but the shipping terms also say they can change rules anytime and you are bound when you use the service.
Can they close your account without warning, and can you get your data out first?
They can refuse service and terminate accounts at their sole discretion. They say you still keep access to content and services you already bought.
If something goes wrong, who pays?
The site is offered as is with broad damage limits, and you agree to cover their legal costs if a third party sues over your breach or your content.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 1,540 words at a professional or legal expert level (Flesch reading ease 13.1); the terms are 3,697 words at a professional or legal expert level.
