Audiomack
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Ad-funded music app that tracks listening, location, and devices for ads, with no refunds and account closure anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, plays, searches, device IDs, IP, cookies, and location including lat/long.
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Privacy policy
“Technical data such as your IP Address, geolocation, cookie data, URLs visited, mobile device ID and information, device attributes, operating system, network connection, browser type, language, and mobile app version.”
Training
They use it to run the app, recommend music, and show targeted ads based on location and behavior.
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Privacy policy
“To show you relevant ads on behalf of advertisers and/or sponsors, which may include location data, along with demographic data you make available to us or through connected third party services, recent search history, and behavior with content, ads, or other users on the Platform;”
Sharing
Public profile activity is visible; hashed email, IP, and device IDs go to ad partners like LiveRamp.
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Privacy policy
“When you use our platform, we share information that we collect from you, such as your email (in hashed form), IP address, or information about your browser or operating system, with our identity partners/service providers, including LiveRamp Inc.”
Kept
They say deleting your account removes data from their servers, but they do not say how long that takes.
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Privacy policy
“Your data will be deleted from Audiomack’s servers if you delete your account which can be done by accessing your account on our desktop site and clicking the “Delete account” button.”
Controls
You can delete your account in the dashboard or email privacy@audiomack.com, and opt out of some ads.
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Privacy policy
“If you want to delete your account and your personal data, you can contact us by sending an email to privacy@audiomack.com from the email address associated with your account OR by logging into your account and submitting a support ticket”
Fine print
They can change terms without notice; no refunds on subscriptions; they can close you anytime.
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Terms of service
“Audiomack may modify this Agreement at any time without any prior notice to you and said modifications may become effective immediately upon their posting to the website.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account and data
Desktop dashboard “Delete account” button, or email privacy@audiomack.com, or a support ticket
Opt out of interest-based ads
http://www.aboutads.info/choices and http://www.aboutads.info/appchoices; iOS Limit Ad Tracking; Android Opt out of Ads Personalization
Cancel a premium subscription
“manage subscriptions” in your Audiomack profile on the app or website
Opt out of LiveRamp-style targeting
The LiveRamp opt-out linked as “please click here” in the privacy policy sharing section
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They collect precise location from your phone sensors, not just country.
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Privacy policy
“Device sensor data including lat/long and/or geolocation.”
For example, ads or features can be tied to the city or coordinates where you are streaming.
Ad partners can recognize you across apps, sites, and even stores over time.
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Privacy policy
“Our partners may link the hashed or obfuscated personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information.”
For example, you might see an ad on Audiomack based on something you bought in a physical store.
They can take down your music or shut your account with no warning.
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Terms of service
“You understand and agree that Audiomack reserves the , move, or edit any content that it may determine violates the Agreement and/or Privacy Policy or is otherwise unacceptable and may terminate your access to the Services, without prior notice and at its sole discretion.”
For example, they could remove your tracks and lock you out the same day without emailing you first.
If someone sues over your use or uploads, you may have to pay Audiomack’s legal bills.
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Terms of service
“You agree to , defend and hold Audiomack and its affiliates and their respective officers, owners, employees, agents, information providers and licensors harmless from and against any and all claims, , losses, damages, obligations, costs and expenses, including attorney’s fees”
For example, a copyright fight over a track you uploaded could leave you covering their lawyer costs.
If you cancel mid-month, you keep access until the period ends but do not get money back.
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Terms of service
“We do not provide refunds or credits for any partial subscription periods.”
For example, canceling a week after renewal still costs you the full month.
Artist-support tokens cannot be returned, and deleting your account wipes unused tokens.
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Terms of service
“All sales of Tokens are final. Tokens are non-refundable, except as required by applicable law.”
For example, leftover tokens vanish if you close your account, with no refund.
If they change the privacy rules and you keep using the app, they treat that as you agreeing.
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Privacy policy
“Your continued use of the Platform constitutes acceptance of any new or changed terms in this Privacy Policy.”
For example, a new ad-sharing practice could apply just because you opened the app after they posted it.
They claim they do not sell personal data, even though they share some data for ads.
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Privacy policy
“Audiomack does not sell your personal data to third parties, period.”
For example, they still send hashed email and device IDs to LiveRamp, but they call that sharing not a sale.
You still own your uploads, but they can use them to run and promote the service.
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Terms of service
“For clarity, you retain all of your ownership rights in your content. However, by distributing content through Audiomack.com, you grant Audiomack a non-exclusive, license to use, reproduce, distribute, display, perform uploaded content of any kind”
For example, they can put your track or cover art in app-store listings without extra payment.
Kids under 13 are not allowed, but they rely on you not signing up if you are too young.
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Privacy policy
“The Platform is not intended for use by those under the age of 13. We never knowingly or purposefully collect information from anyone under the age of 13”
For example, a 12-year-old can still type an older age at signup.
There is an in-app way to wipe the account, though leftover copies may linger on search engines.
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Privacy policy
“Your data will be deleted from Audiomack’s servers if you delete your account which can be done by accessing your account on our desktop site and clicking the “Delete account” button.”
For example, after you hit Delete account, your plays and email should leave their servers.
Words to know
Legal words from the lines above, in plain English.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
How we got here · grade F · score 31/100 · 14 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect more than account and plays: device IDs, cookies, prior website, geolocation including lat/long, age, gender, and ad interactions.
Does it record your voice, face or body, and what happens to that?
This is a music app. The documents do not describe recording your voice or face as biometric identifiers.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use third-party partners, cookies, and LiveRamp so advertisers can target you across devices.
Do they sell or share your data, and can you opt out?
They say they do not sell personal data, but they share identifiers with ad partners and point California/mobile users to opt-outs.
What rights do they take over what you type and what the AI makes?
You keep ownership of uploads, but you give them a royalty-free license to use that content to run and promote the service.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete via dashboard, support ticket, or email. They say data is erased without a stated 30- or 90-day clock.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store plays and usage to customize the app and recommend music, but they do not describe viewing or turning off a memory profile.
Do they commit to basic security, and have they leaked data?
They mention encryption and “best-in-class” storage, but not an independent audit or bug-bounty program.
Is there a real age gate, and are teens protected?
The platform is not for under-13s and they ask for age at signup, with no described age-proofing.
Will they tell you when the rules change, and is the policy specific?
They can change privacy and terms and treat continued use as acceptance. Terms may take effect as soon as posted.
Can they close your account without warning, and can you get your data out first?
They may terminate access without prior notice at their sole discretion, and unused tokens can be lost.
If something goes wrong, who pays?
The service is as-is with broad damage limits, and you must indemnify them for claims tied to your content or use.
Do subscriptions renew on their own, and can you get a refund?
You can cancel before the next cycle but they do not refund partial periods. Tokens are non-refundable. Prices can rise with notice.
The privacy policy is 3,364 words at a professional or legal expert level (Flesch reading ease 6.8); the terms are 3,460 words at a professional or legal expert level.
