Secondline
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A second-line phone app that takes contacts, files, and IDs, runs ads and surveys, and can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, device IDs, contacts, call/chat logs, files, and sometimes ID documents.
Read the exact line
Privacy policy
“Contacts: Contacts from your device address book. The App transmits contacts to make it easy for you to text or call them in the app.”
Training
Used to run the app, stop fraud, personalize, market, and show targeted ads.
Read the exact line
Privacy policy
“We, along with third-party vendors, use cookies (e.g., Google Analytics cookies) and identifiers to: Analyze user interactions with our site/app. Deliver interest-based advertising.”
Sharing
They say they do not sell data, but Google, Apple, Pollfish, and carriers can get some of it.
Read the exact line
Privacy policy
“We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, apply for phone number for you, or to improve the service experience for you.”
Kept
The documents do not say how long they keep it; you ask them by email to delete.
Read the exact line
Privacy policy
“Have us delete any data we have about you.”
Controls
You can email them to access or delete data and opt out of Google ads and Pollfish.
Read the exact line
Privacy policy
“You can opt out of personalized ads and tracking through: Google Ads Settings. Google Analytics Opt-Out Browser Add-on. Device privacy settings for mobile apps.”
Fine print
They can close you anytime, auto-bill you, limit refunds, and make you cover their legal costs.
Read the exact line
Terms of service
“AutoBizLine, Inc. reserves the right to disable your account at its convenience at any time, for any reason or no reason, with or without advance notice to the user.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel subscription in the app
Settings tab → Get Help → Close Account, at least 1 day before the next bill (or 24 hours before a free trial ends)
Ask them to delete your data
Email or phone on the website, or support@autobizline.com
Turn off personalized Google ads
Google Ads Settings, Google Analytics Opt-out add-on, or device privacy settings
Disable Pollfish surveys
https://www.pollfish.com/respondent/opt-out
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
The app can upload people from your phone book, not just numbers you type in.
Read the exact line
Privacy policy
“Contacts: Contacts from your device address book. The App transmits contacts to make it easy for you to text or call them in the app.”
For example, your whole address book could be sent so you can tap to text someone in the app.
To get some numbers you may have to send a passport or other ID papers.
Read the exact line
Privacy policy
“Identity Information: To get phone numbers from some countries, the phone number carrier may require some information to complete identity verification, including but not limited to your ID document, passport, utility bills, tax notice, lease contract, business registration, etc.”
For example, buying a number in another country could mean uploading a photo of your passport.
A survey company in the app can take device IDs and share them for business.
Read the exact line
Privacy policy
“Pollfish may share such data with third parties, clients, and business partners, for commercial purposes.”
For example, opening the app can send your advertising ID to Pollfish, which may pass it to other companies.
They can shut your number and account with no warning and no stated reason.
Read the exact line
Terms of service
“AutoBizLine, Inc. reserves the right to disable your account at its convenience at any time, for any reason or no reason, with or without advance notice to the user.”
For example, you could lose the second line you paid for overnight with no email first.
If someone sues over how you used the app, you may have to pay their legal bills.
Read the exact line
Terms of service
“You agree to , and AutoBizLine, Inc., its affiliates, licensors, and service providers”
For example, if a message you sent causes a lawsuit, they can ask you to cover their lawyers.
After a renewal, you have only one day, and they often refuse refunds if you used the app.
Read the exact line
Terms of service
“We are unable to process refunds if more than twenty-four (24) hours lapsed since the renewal of your subscription.”
For example, if billing hits and you notice two days later, they say they will not refund.
They claim they do not sell or rent the personal data you give them.
Read the exact line
Privacy policy
“We will not sell or rent this information to anyone.”
For example, they say they will not rent your email list, though ads and Pollfish still collect identifiers.
They say card data is encrypted in transit, and they also say they do not keep card numbers.
Read the exact line
Privacy policy
“Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us.”
For example, paying on the site should show https, and they claim they do not store the card.
You must be 18; they rely on you saying so, not a strong ID check for age.
Read the exact line
Privacy policy
“Our App is not intended for children under the age of 18. Therefore, we do not knowingly collect or solicit any personal information from children under 18.”
For example, a teen can still sign up if they type that they are 18.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
How we got here · grade F · score 33/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
Besides account details they list contacts, local photos/audio/files, call and chat logs, device IDs, IP location, and sometimes passports or bills.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics advertising features, cookies, and Pollfish, which send device IDs to third parties.
Do they sell or share your data, and can you opt out?
They say they will not sell or rent data, but CCPA offers an opt-out of sale and they share with ads, Apple refunds, and Pollfish.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You delete by contacting them; they do not promise an in-app delete or a set number of days.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe HTTPS encryption for sensitive submissions and say they do not keep credit card data.
Is there a real age gate, and are teens protected?
The app is for people 18 and over; you affirm your age. They will erase data if they learn a child used it.
Will they tell you when the rules change, and is the policy specific?
Policies have dates; they post updates and may email, and continued use is treated as acceptance.
Can they close your account without warning, and can you get your data out first?
They can disable your account anytime for any or no reason, with or without notice, and a disabled account is not refundable if you broke the rules.
If something goes wrong, who pays?
The service is as-is with broad damage limits, and you must indemnify them for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
They bill the saved card each cycle. Cancel at least one day before. Refunds are refused if you used the service or more than 24 hours after renewal.
The privacy policy is 2,003 words at a college level (Flesch reading ease 46.5); the terms are 2,397 words at a college graduate level.
