biolink
- The documents do not say whether your data trains AI.
- Your data is used to target ads at you; you can opt out.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
They collect account, device, and usage data, can close accounts anytime, and you them; training of AI is not described.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account details, payment info, IP, device IDs, cookies, analytics, and approximate country from IP.
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Privacy policy
“The most common types of information we collect include: user-names, email addresses, IP addresses, payment information such as payment agent details (for paid plans),browser types, time zone settings, the time spent on webpages, unique device identifiers and other diagnostic data”
Training
They use it to run the service, and with consent for marketing and personalized ads.
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Privacy policy
“We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.”
Sharing
Service providers can see your data to run the product; they say they do not share it for other uses.
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Privacy policy
“These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.”
Kept
They keep data as long as needed for the service; after you ask to erase, some records can still stay.
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Privacy policy
“We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations.”
Controls
You can refuse cookies and email them to erase your account; they do not describe in-app deletion.
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Privacy policy
“If you no longer want us to use your personal information or to provide you with the Biolink services, you can request that we erase your personal information and close your Biolink account.”
Fine print
They can close accounts at will; the service is as-is; you must cover their legal costs; cancel in the dashboard.
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Terms of service
“We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request account
Contact support@biolink.com (privacy) to erase personal information and close the account
Cancel a paid plan
Dashboard, then email support@bio.link if you want a refund
Refuse cookies in your browser
Browser cookie settings; some parts of the service may not work
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your page or account whenever they want, without promising a warning.
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Terms of service
“We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.”
For example, they could take down your bio page the same day without emailing you first.
If someone sues them because of your page or your use, you may have to pay their legal bills.
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Terms of service
“You agree to and hold us and anyone on our behalf, including but not limited to, all of our owners, managers, officers, affiliates, employees, licensors, and suppliers harmless against any losses, expenses, costs, claims, damages”
For example, if a photo you posted leads to a lawsuit, you could be on the hook for their lawyer fees.
They do not promise the site will work or be available, and they limit what you can claim if it fails.
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Terms of service
“Your use of Bio Link is at your sole risk. Bio Link is provided on an "AS IS" and "AS AVAILABLE" basis. Bio Link is provided of any kind, whether express or implied”
For example, if the site is down during a launch and you lose clicks, they say they are not responsible.
Even after you ask them to delete you, they can keep some account data for business and legal reasons.
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Privacy policy
“Please note that if you request the of your personal information we will retain information from deleted accounts as necessary for our , to comply with the law, prevent fraud, collect fees, resolve disputes”
For example, they might keep billing records after you close the account so they can collect unpaid fees.
With your consent they can email marketing and personalize ads on the site using cookies.
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Privacy policy
“Where you give us consent to use the collected data: • providing you with marketing information about products and services which we feel may interest you; and • customising our services and websites, like advertising that appear on the Site”
For example, after you agree, you might see ads tailored to how you used the site.
You keep ownership, but you let them show your bio content publicly as part of the product.
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Terms of service
“By posting Content to Bio Link , you grant us the right and license to publicly display such content and you confirm that you have all third-party rights and licenses necessary to post that Content.”
For example, the photo and links on your page can be shown to anyone who visits your bio.link URL.
New rules can start as soon as they post them; they only promise extra notice if the change is big or the law requires it.
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Privacy policy
“Changes to this Privacy Policy are effective when they are posted on this page. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.”
For example, a new data use could apply the day they update the page, even if you did not get an email.
Helpers who run the service can see your data, but they are not supposed to use it for their own projects.
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Privacy policy
“These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.”
For example, a payment company can process your card but should not sell your email list.
They say they use passwords, optional two-factor login, and encryption in some cases.
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Privacy policy
“Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.”
For example, you can turn on two-factor so a stolen password alone cannot open your account.
You can stop a paid plan in the dashboard; refunds are not automatic and you must email support.
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Terms of service
“Users can cancel their Bioink subscription at any time via their dashboard. If a refund is required, users must contact our support team at support@bio.link after cancellation.”
For example, you cancel in settings, then email support@bio.link if you want money back.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade C · score 46/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account and payment details plus IP, device IDs, cookies, diagnostics, analytics, and approximate location from IP.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
With consent they use data for marketing and personalized ads via cookies; you can refuse cookies in the browser.
Do they sell or share your data, and can you opt out?
They say they share personal information with third parties only to run the service, and those parties must not use it for other purposes.
What rights do they take over what you type and what the AI makes?
You keep your rights; you grant them a license to publicly display the content you post so the bio page can work.
How long do they keep your data after you delete it, and can you delete it in the app?
You request erasure and account closure by contacting them; they may still keep some deleted-account data for law, fees, and disputes.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe passwords, two-factor authentication, and encryption, and say no method is 100% secure.
Is there a real age gate, and are teens protected?
The service is not for under 13; they say they do not knowingly collect from children and will delete if they find it.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated February 18, 2024; changes take effect when posted, with extra notice only if significant.
Can they close your account without warning, and can you get your data out first?
They reserve the right to refuse service and terminate accounts at their sole discretion, with no promised notice or export.
If something goes wrong, who pays?
The service is as-is with broad damage limits, and you must indemnify them for claims related to your content or breaches.
Do subscriptions renew on their own, and can you get a refund?
You can cancel a subscription in the dashboard anytime; refunds require emailing support and are subject to eligibility.
The privacy policy is 1,548 words at a college level (Flesch reading ease 48); the terms are 2,009 words at a college level.
