Bunpro
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
They collect email, logs, and cookies; share with payment processors; can ban you without notice; refunds have short windows.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Email at signup, plus browser logs, pages you visit, and cookies.
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Privacy policy
“During registration a user is required to give certain information (such as an email address).”
Training
They use your info to run the site, improve it, and email you about the service.
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Privacy policy
“We use your Personal Information for providing and improving the Service.”
Sharing
Payment companies like Stripe see what they need; they may transfer data if the business is sold.
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Privacy policy
“We may employ third-party companies and individuals on our websites - for example, Stripe to process payments.”
Kept
They keep data while you use the service and wipe inactive accounts after a long idle stretch.
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Privacy policy
“We will only retain personal information for as long as necessary to provide you with the Service.”
Controls
Email them to update or delete your info; they say they will do it immediately.
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Privacy policy
“You may at any time request, by emailing us at contact@mail.bunpro.jp, that your information be removed or updated and we will do so immediately.”
Fine print
They can ban you without notice, change terms without notice, and the site is offered as-is.
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Terms of service
“We may terminate or suspend access to our Service immediately, without prior notice or , for any reason whatsoever”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Email to delete or update your data
contact@mail.bunpro.jp
Refuse cookies in your browser if you do not want them
Browser cookie settings for bunpro.jp
Request a refund within the stated window
Contact the email listed in the Refund Policy section of the terms
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account off right away and do not have to warn you first.
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Terms of service
“We may terminate or suspend access to our Service immediately, without prior notice or , for any reason whatsoever, including without limitation should you breach the Terms.”
For example, they could lock a paid account overnight and you would not get a heads-up email.
The rules can change and just keeping using the site means you accept the new rules.
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Terms of service
“Bunpro Inc may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.”
For example, a new refund rule could apply the next time you log in even if they never emailed you.
If they post a new privacy policy, using the site again counts as you agreeing.
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Privacy policy
“Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.”
For example, they could start collecting more data and treat your next visit as consent.
They do not promise the site will work well or be accurate.
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Terms of service
“The materials on Bunpro Inc's website are provided on an 'as is' basis. Bunpro Inc makes no , expressed or implied”
For example, if a study deck is wrong and you fail a test, they say they are not on the hook.
If something goes wrong, they try not to pay for lost data or other harm.
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Terms of service
“In no event shall Bunpro Inc or its suppliers be for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption)”
For example, if your progress vanished, they say they would not cover that loss.
Refunds are only for a short time after you pay, shorter for monthly plans.
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Terms of service
“You may request a refund for any reason within thirty (30) days of purchase for lifetime or yearly subscriptions. For monthly subscriptions, a request must be made within seven (7) days.”
For example, if you cancel a monthly plan on day eight, they can refuse a refund.
If the company is sold or goes bankrupt, your data can go to the buyer.
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Privacy policy
“If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we may include user information among our assets transferred to or acquired by a third party.”
For example, a new owner could get your email and account history after a sale.
You can ask by email to change or delete your data and they say they will act right away.
Read the exact line
Privacy policy
“You may at any time request, by emailing us at contact@mail.bunpro.jp, that your information be removed or updated and we will do so immediately.”
For example, you can email that address and ask them to wipe your account.
Marketing emails are off unless you choose them.
Read the exact line
Privacy policy
“If you would like to receive promotional emails from us, you must now opt-in.”
For example, signing up for an account should not automatically put you on a promo list.
If you stop using the site for two years, they delete the account and its data.
Read the exact line
Terms of service
“To protect your personal information, your account and associated data will be removed from our servers should your account be inactive for a period of 24 months or more”
For example, after 24 months with no logins they would wipe your progress and email.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- opt in
- Something is off until you actively say yes to it. For example, marketing emails that only start after you tick a box are opt in.
How we got here · grade D · score 39/100 · 14 of 15 policy answers backed by a verified quote · 6 not stated
What does the app collect beyond what it needs to work?
They collect your email at signup plus browser type, pages visited, times, and cookies.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
They share personal data with vendors like Stripe to do work for them, and may transfer it in a sale.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is by email, which they say is immediate; idle accounts are removed after 24 months.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they take precautions but cannot guarantee absolute security.
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
Policies are undated; they post changes and treat continued use as acceptance, and terms may change with no notice.
Can they close your account without warning, and can you get your data out first?
They may suspend or terminate access immediately without prior notice for any reason.
If something goes wrong, who pays?
The site is as-is with no warranties, and they disclaim damages including lost data.
Do subscriptions renew on their own, and can you get a refund?
Refunds are allowed for any reason within 30 days for yearly or lifetime plans and 7 days for monthly.
The privacy policy is 762 words at a college graduate level (Flesch reading ease 39.9); the terms are 883 words at a professional or legal expert level.
