Cameo
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Cameo takes a broad license on your requests, shares data for ads, and can close you anytime; videos are usually non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, video requests, device IDs, optional contacts and location, plus partner and ad data.
Read the exact line
Privacy policy
“We collect information from you directly, automatically when you visit the Site, and sometimes from third parties.”
Training
They use it to fulfill videos, market to you, and build ad models with third parties.
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Privacy policy
“to tailor the content and advertising we display to you or others, on our Site or elsewhere, and to analyze trends and statistics;”
Sharing
Talent, service providers, advertisers, analytics firms, and sometimes other users who have your contacts.
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Privacy policy
“We may share personal information, as well as information that has been , user statistics, and Usage Information, directly or indirectly through third party business providers, with third party advertising companies”
Kept
They remove data from active systems after a delete request but may keep originals for business and legal reasons.
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Privacy policy
“When you request that we delete your personal information, we will take commercially reasonable steps to remove it from our active databases but will keep original information consistent with our business practices”
Controls
You can unsubscribe from marketing, manage cookies, and ask to access or delete via email or the app portal.
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Privacy policy
“If you have a Site Account and would like to access, view, correct, or update certain personal information collected about you, or request deactivation or deletion of your account, you may Contact Us or use the account services portal in our mobile application.”
Fine print
They can close you anytime; you them; videos often have no refunds; class/jury waived unless you opt out in 30 days.
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Terms of service
“We reserve the right to terminate access to our Site to any person, including you, at any time, for any reason, in our sole discretion.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of sale/sharing (US state rights)
Footer “My Privacy Choices” on cameo.com or the opt-out form linked from the privacy policy
Request account deletion
Account services portal in the mobile app, or Contact Us / dataprotection@cameo.com
Mail class/jury waiver opt-out within 30 days
Baron App, Inc. dba Cameo, 2045 West Grand Avenue, Suite B, PMB 71534, Chicago, IL 60612-1577
Unsubscribe from marketing
Unsubscribe link in emails; text STOP to the short code for texts
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a forever license to use, change, and your video requests and other submissions, even after you leave.
Read the exact line
Terms of service
“You hereby grant to us a non-exclusive, , fully paid, unlimited, universal, (through multiple tiers of , and including for example to Talent Users), , and license”
For example, a birthday message you typed for a celebrity could be used in Cameo ads later.
If someone sues them over your use of the site, you may have to pay their legal bills.
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Terms of service
“You agree to , defend, and Cameo and its parents, subsidiaries, affiliates, officers, employees, directors, shareholders, agents, partners, vendors, and licensors”
For example, if a video request you submitted caused a dispute, you could be on the hook for Cameo’s lawyers.
Once you book a personal video, you generally cannot get your money back.
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Terms of service
“You may not return or exchange a CAMEO Video and no refunds will be issued.”
For example, if you dislike how the celebrity delivered the message, the fee still stays with them.
They can shut your account without warning and without saying why.
Read the exact line
Terms of service
“We reserve the right to terminate access to our Site to any person, including you, at any time, for any reason, in our sole discretion.”
For example, they could ban you after a rejected booking and you would lose access immediately.
If you turn on contact sync, they store your friends’ details and may use them to connect people.
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Privacy policy
“If you choose to upload, sync, or import the contact information of your contacts from your device (such as your address book), or otherwise share such contact information with us, we will collect and store that information”
For example, uploading your address book could let other Cameo users who have your number see you.
Your activity can be used so Cameo and outside ad companies show you personalized ads.
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Privacy policy
“We may use information we have learned about you to target ads and marketing to you and to allow third parties to target ads and marketing to you.”
For example, booking sports videos could lead to sports ads on other sites.
They say they don’t sell data for cash, but ad tracking may still count as a sale you can opt out of in some states.
Read the exact line
Privacy policy
“We do not sell your Personal Information for monetary or other direct compensation; however, we do engage in online advertising practices (and certain marketing, analytics, or similar activities) which might be considered sharing or sale under applicable law.”
For example, a California user can use My Privacy Choices to stop some ad sharing.
You waive and a jury unless you mail a letter within 30 days of first agreeing.
Read the exact line
Terms of service
“You have the right to opt out of the provisions of this Section 17 by sending, within 30 days after first becoming subject to its terms, written notice of your decision to opt out”
For example, if you miss that window, you cannot join a group lawsuit against Cameo.
The stated minimum age is 13, based on you saying you are old enough.
Read the exact line
Privacy policy
“Our Site is intended for a general audience and not for use by anyone younger than the age of 13 in the United States”
For example, a 12-year-old could still create an account if they type a higher age.
They run a bug-bounty style program so outsiders can report security holes.
Read the exact line
Terms of service
“Security vulnerabilities may be reported through our HackerOne program; if you are not a already an approved reporter, please reach out to security@cameo.com for an invite.”
For example, a researcher can report a leak via HackerOne instead of staying silent.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
How we got here · grade F · score 33/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account and booking details plus usage, device IDs, optional contacts, optional precise location, social logins, and data from partners and ad companies.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They work with third-party ad networks and analytics (Google, Meta, and others) that set cookies and build profiles.
Do they sell or share your data, and can you opt out?
They say they do not sell for cash but ad practices may count as sharing or sale, with a California-style opt-out.
What rights do they take over what you type and what the AI makes?
You grant a perpetual, irrevocable, sublicensable license over requests and other submissions for operating, improving, and marketing the service.
How long do they keep your data after you delete it, and can you delete it in the app?
You can ask to delete via contact or the app portal; they remove from active databases but may keep originals for legal and business reasons.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They draw inferences to create a consumer profile for ads and have Profile and Preferences sharing, without full memory on/off controls like a chatbot memory.
Do they commit to basic security, and have they leaked data?
They mention commercially reasonable security and a HackerOne vulnerability program.
Is there a real age gate, and are teens protected?
You must be at least 13 (18 in South Carolina); they do not describe age checks beyond that statement.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. Material changes update the Last Updated date; continued use can mean you accept.
Can they close your account without warning, and can you get your data out first?
They may terminate anyone’s access at any time for any reason in their sole discretion.
If something goes wrong, who pays?
The site is as-is, liability is capped at fees in the prior 12 months, and you must indemnify Cameo for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Cameo videos generally cannot be returned; paid follower features auto-renew monthly and fees are non-refundable.
The privacy policy is 8,923 words at a college graduate level (Flesch reading ease 32.9); the terms are 35,565 words at a professional or legal expert level.
