carrd.co
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
Carrd takes a broad license on your site content, can close you anytime, and makes purchases mostly non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, email, payment tokens, device and log data, cookies, and how you use the builder.
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Privacy policy
“We collect your name and email address. We may also collect your phone number and/or billing address if you elect to add funds to your Carrd account balance.”
Training
They run the service, send marketing, analyze usage, and take a license on your site content.
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Privacy policy
“We may use your Personal Information to contact you to tell you about products or services of ours we believe may be of interest to you.”
Sharing
They say they do not sell data, but share it with vendors, affiliates, and marketing services.
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Privacy policy
“Carrd does not sell your Personal Information. We may share the categories of Personal Information described above with the following categories of third parties:”
Kept
The documents do not say how long they keep your data after you leave.
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Privacy policy
“Deletion of Personal Information that we no longer need to provide the Services or for other lawful purposes.”
Controls
You can unsubscribe from marketing, fix account info, and email them to request a copy or deletion.
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Privacy policy
“To make a request, please contact us as provided in the "Contact Us" section below.”
Fine print
They can close you anytime, purchases are final, and you them.
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Terms of service
“ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask for a copy or deletion of your personal information
Email privacy@carrd.com (Contact Us in the Privacy Policy)
Turn off marketing emails
Unsubscribe link in promotional emails, or update settings in your account
Limit cookies and ad tracking in your browser
Browser cookie settings; DAA/NAI opt-outs and Google/LinkedIn/Microsoft ad opt-outs listed in the Privacy Policy
Cancel Pro auto-renew before it charges
Your Carrd account / plan settings (Pro plan remains in effect until cancelled by you)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a forever license to use, copy, and whatever you put on your Carrd site, even after you leave.
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Terms of service
“By submitting User Content to us, simultaneously with such posting you automatically grant, or represent or warrant that the owner has expressly granted, to us a worldwide, , , , non-exclusive, fully , and transferable right and license”
For example, they could reuse a photo from your landing page in their own marketing without asking again.
If they close your account, leftover credits and unused Pro time are gone.
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Terms of service
“YOU ACKNOWLEDGE THAT CARRD IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED”
For example, if they terminate you with unused Pro credit, you do not get that money back.
They can shut down your site whenever they want, including for reasons they do not have to spell out first.
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Terms of service
“we do reserve the right in our sole discretion (acting reasonably of course) and at any time to terminate or suspend your Site and/or block your access to the Website for any reason”
For example, your live Carrd page could go offline without a warning email.
You generally cannot sue them in court with other users.
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Terms of service
“You agree that, by entering into this Terms of Use, you and Company are each waiving the right to a trial by jury or to participate in a .”
For example, if many people lost sites the same way, you could not join a class lawsuit.
If someone sues them because of your site or your use, you may have to pay their legal bills.
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Terms of service
“You agree to release, and hold Carrd and its affiliates and their officers, employees, directors and agents (collectively, "Indemnitees") harmless from any from any and all losses, damages, expenses, including reasonable attorneys' fees”
For example, if a photo on your Carrd site triggers a copyright claim against Carrd, they can look to you for costs.
If they mess up, they usually owe you at most $100 or what you paid in six months.
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Terms of service
“IN NO EVENT WILL COMPANY'S TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID CARRD IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).”
For example, if a outage costs your business thousands, their cap may still be $100.
If they change the privacy rules and you keep using Carrd, they treat that as you agreeing.
Read the exact line
Privacy policy
“By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy”
For example, they could post a new policy and keep collecting more data without a separate yes from you.
Hosting, email, analytics, and advertising companies can receive your personal information to do work for Carrd.
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Privacy policy
“we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services”
For example, an ad or newsletter vendor could get your email to send Carrd promotions.
They state they do not sell your personal information as a product.
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Privacy policy
“Carrd does not sell your Personal Information.”
For example, they say they will not list your email for sale to a data broker.
You can stop promo emails using the unsubscribe link or account settings.
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Privacy policy
“You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.”
For example, click unsubscribe in a Carrd special-offer email and they should stop those emails.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- in-app purchase
- Something you buy inside the app, like coins, extra features or a subscription, often through the app store. For example, buying 500 gems in a game is an in-app purchase, and refunds usually go through Apple or Google.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
How we got here · grade D · score 39/100 · 14 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account details plus logs, cookies, device info, and how you use the site—not just what you type into the builder.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data for this website builder.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They share data with advertising and marketing services and point to industry and Google-style ad opt-outs.
Do they sell or share your data, and can you opt out?
They say they do not sell personal information and mainly share it with vendors who work for them, plus affiliates and legal/business transfers.
What rights do they take over what you type and what the AI makes?
You keep ownership of your uploads, but you grant Carrd a perpetual, irrevocable, sublicensable license to use them.
How long do they keep your data after you delete it, and can you delete it in the app?
You can ask them to delete personal information by contacting them; they do not give an in-app delete-and-gone-in-30-days timeline.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use commercially reasonable security measures but do not describe audits or a leak history.
Is there a real age gate, and are teens protected?
They say the service is not for under-18s and you must be 18 to register, with no described age-check beyond that statement.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated, but they can change it and treat continued use as consent, without a set advance-notice period.
Can they close your account without warning, and can you get your data out first?
They can terminate or suspend your site at any time for any reason and say they are not liable for that.
If something goes wrong, who pays?
The service is as-is, liability is capped at $100 or six months of payments, and you must indemnify them for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
Pro plans can auto-renew; virtual items and most purchases are final and non-refundable, and unused credits are lost if the account closes.
The privacy policy is 2,570 words at a professional or legal expert level (Flesch reading ease 25.9); the terms are 8,434 words at a professional or legal expert level.
