Classdojo
- The policy says your content is not used for AI training.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The policy describes staff access for safety and legal checks.
School-focused app: you own content, they say they never sell data, but AI, voice, and school records linger.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Accounts, messages, photos, device IDs, and sometimes location, contacts, voice, and faces.
Read the exact line
Privacy policy
“We collect two types of information about you: 1) information that you voluntarily provide us by using the Service (described below under “Information You Provide to Us”) and 2) information collected automatically as result of your use of the Service (described below under “Information We Collect Automatically”).”
Training
They run the app, use AI with outside models, and say they do not train on kids’ personal data.
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Privacy policy
“ClassDojo does not use any children’s personal information contained in any inputs, prompts, or output to train any of ClassDojo’s AI systems.”
Sharing
Teachers, parents, schools, and service providers see data; they say they never sell it.
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Privacy policy
“We will never sell or rent your personal information or non-personal information.”
Kept
Schools decide how long student records last; some stay after you delete an account.
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Privacy policy
“Retention and deletion of Student Data and education records is at the direction of the school.”
Controls
You can edit settings in the app or ask for access and deletion, often through the school.
Read the exact line
Privacy policy
“Teachers, parents, School Leaders, Admins (including District Admins), and other users can contact us here once you are signed in to your account to access, correct, or update their personal information”
Fine print
They can change the service.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete or update your account in settings
Log in and open account settings, or request at privacy@classdojo.com / the in-product rights form once signed in
Ask the school to delete student records
Contact the child’s school first; the school can submit deletion to ClassDojo
Turn off Home Islands or peer matching
Parent controls described in the FAQ / Home Islands settings
Unsubscribe from marketing
Unsubscribe link in emails, text STOP for SMS, or device push settings
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Deleting a student account does not wipe school records until the school says so.
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Privacy policy
“some content within a student account utilized in school or for educational purposes connected to a school or classroom (“Student Account”) will be kept after deletion of the account for school legal compliance reasons”
For example, a photo in a class story may stay on ClassDojo after the family deletes the account.
Kids’ reading voice clips can be stored until the account goes inactive, not just for one lesson.
Read the exact line
Privacy policy
“ClassDojo will separately retain the Child Reading Lesson Audio (e.g. the initial voice recordings collected from the child’s device) to provide the Services, including for the artificial intelligence (“AI”) uses outlined in our Children’s and Teen’s Privacy Policy, until your child’s account is inactive”
For example, a child practicing reading aloud may have those clips kept for a long time.
The app can copy and store people from a parent’s phone book for invites.
Read the exact line
Privacy policy
“We may also ask you for access to the contacts on your mobile device to prevent you from having to enter contact information for those invitations you send through our application and may store these contacts from your address book.”
For example, inviting another parent could upload many unrelated contacts.
Adult marketing data might count as a “sale” or “share” under California law, even though they say they do not sell.
Read the exact line
Privacy policy
“ClassDojo may disclose some personal information for retargeting or other ClassDojo specific marketing purpose (never of children, teens or students), which may constitute a “sale” or “sharing” under the .”
For example, a parent might see ClassDojo ads after visiting the site.
They say kids’ identifiable chats and uploads are not used to train their AI.
Read the exact line
Privacy policy
“ClassDojo does not use any children’s personal information contained in any inputs, prompts, or output to train any of ClassDojo’s AI systems.”
For example, a homework question a parent types should not become training text tied to that child.
They promise not to sell or rent your information.
Read the exact line
Privacy policy
“We will never sell or rent your personal information or non-personal information.”
For example, they say they will not sell a class roster to an advertiser.
You (or the school) keep ownership of what you post.
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Privacy policy
“We don’t own any content or information you provide or we receive — you (students, Outside School Child Users, parents, and/or schools) will own your content and information.”
For example, a portfolio drawing still belongs to the student or school, not ClassDojo.
Student and child data is not used for third-party ads.
Read the exact line
Privacy policy
“Information collected from students and Outside School Child Users (including personal information and information collected automatically from areas designed for children or teens to access) is never used or disclosed for third-party advertising.”
For example, a logged-in student should not see ads based on their points or messages.
They can refuse or cancel a child’s login without promising notice first.
Read the exact line
Terms of service
“ClassDojo reserves the right to refuse registration or to cancel a Student Login or Outside School Child Login at its discretion.”
For example, a student code login could be shut off at ClassDojo’s choice.
Outside researchers can report security bugs through a bounty program.
Read the exact line
Privacy policy
“We also operate a ‘bug bounty’ security program to encourage an active community of third-party security researchers to report any security bugs to us.”
For example, a researcher who finds a leak can report it to security@classdojo.com.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- prompt
- What you type or say to an AI to get a response. For example, asking a chatbot to write a birthday message is a prompt, and it may be stored.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- CCPA
- California's privacy law, which gives residents the right to see, delete and stop the sale of their data. For example, a Californian can ask the app to stop selling their data and it must comply.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
How we got here · grade A · score 63/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect more than login and posts: device IDs, cookies, optional precise location, address-book contacts, photos, and school directories.
Does it record your voice, face or body, and what happens to that?
Optional classroom audio is processed on-device, but child reading voice can be kept until the account is inactive. Face tools for photobooks are opt-in.
Are your chats and uploads used to train AI models, and is that off by default?
They say they do not use children’s personal inputs or outputs to train ClassDojo AI, and LLM vendors have a zero-retention contract and cannot train on that data.
Can employees or contractors read your conversations, and when?
They restrict staff access, say they do not directly monitor student messages, and LLM vendors will not log prompts for human review.
Are you profiled or tracked for advertising?
Kids’ data is not used for behavioral ads, but adult data may go to social platforms for marketing and they mention CCPA “sale or sharing” for retargeting.
Do they sell or share your data, and can you opt out?
They say they never sell or rent personal information and share it with service providers and as required by law.
What rights do they take over what you type and what the AI makes?
You own your content. They take a license to host, copy, and sublicense as needed to run and improve the service. Teacher activities default to a Creative Commons share unless opted out.
How long do they keep your data after you delete it, and can you delete it in the app?
Adults can delete in account settings, but student education records stay until the school directs deletion, and backups may linger.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe encryption, pentests, and a bug-bounty program, plus COPPA/FERPA certifications.
Is there a real age gate, and are teens protected?
Under-13 use needs parental or school COPPA consent; they extend COPPA-style consent and have iKeepSafe seals.
Will they tell you when the rules change, and is the policy specific?
The policy is dated. They say they will post prominent notice and/or email for significant changes, and continued use means you accept.
Can they close your account without warning, and can you get your data out first?
They may cancel logins at their discretion and restrict or stop the service without notice.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 31,296 words at a college graduate level (Flesch reading ease 39.5); the terms are 9,840 words at a college graduate level.
