Clubhouse
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Voice chats can be recorded, kept, and licensed broadly; U.S.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, your voice, device IDs, hashed contacts, photos, and how you use the app.
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Privacy policy
“When you set up an account, we may ask you to provide information about yourself, including your username, name, phone number, email address, password, and date of birth.”
Training
They use your activity and transcripts to run the app, personalize it, and check safety.
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Privacy policy
“In Live Rooms that are open to all users, we may also generate transcripts of the Conversation to analyze the contents of the Conversation and use that information to personalize our Products”
Sharing
Other users, service providers, marketing platforms, and sometimes the public if Replays or Clips are on.
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Privacy policy
“When we market our Products we may disclose information to the websites and apps we use to market our Products, including Facebook, Google, X (Twitter), Microsoft, LinkedIn, Trade Desk, or others.”
Kept
Chats can stay forever unless you delete them; your account data lasts while you have an account.
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Privacy policy
“We retain your Chats indefinitely, unless you delete them, so that they can be played back by other users.”
Controls
You can delete some audio, your account, contacts sync, and request access in the Privacy Center.
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Privacy policy
“You can delete your information within our Products, by deleting your account in your account settings, or by making a written request to our team”
Fine print
U.S. they can close you without notice.
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Terms of service
“Clubhouse may terminate or suspend this license and your access to our Products at any time, with or without cause or notice to you.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account or specific Chats, comments, and Replays
Account settings, or Knowledge Center / written request
Turn off contact sync
Account settings page
Cancel Clubhouse Plus in the App Store or Google Play
Device Subscriptions page or in-app Billing; Knowledge Center for UK/EEA cooling-off
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If your content is public, they and others can use your voice and posts forever, even for commercial use.
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Terms of service
“you grant Clubhouse, our affiliates, other users of the Products, and our business partners an unrestricted, worldwide, , , and right and license”
For example, a Clip of you talking in an open room could be reused in ads or on other sites and you cannot take that license back.
They can shut your account without warning and without giving a reason.
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Terms of service
“Clubhouse may terminate or suspend this license and your access to our Products at any time, with or without cause or notice to you.”
For example, you could lose access to rooms and recordings overnight with no email first.
Every live voice room is recorded for safety, not only rooms you choose to save.
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Privacy policy
“We record all Live Rooms so that we can investigate any complaints regarding violations of our Community Guidelines or our Terms of Service”
For example, a private-feeling live talk is still stored so staff can listen if someone reports it.
A short public clip of a room cannot be taken down by the person who made it.
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Privacy policy
“Once a Clip is created, it cannot be deleted by the user who shared it.”
For example, someone clips you saying something awkward and that clip can stay on Clubhouse.
If someone sues over what you said or did on the app, you may have to pay Clubhouse’s legal bills.
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Terms of service
“You agree to , defend, and Clubhouse and its respective officers, directors, employees and agents”
For example, if a fight in a room leads to a lawsuit, they can ask you to cover their lawyers.
Voice chats stay on their servers until someone deletes them.
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Privacy policy
“We retain your Chats indefinitely, unless you delete them, so that they can be played back by other users.”
For example, a chat from years ago can still be replayed unless the creator deletes it.
If you pay for Plus, you usually cannot get money back even if you barely used it.
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Terms of service
“Payments for received Clubhouse Plus Services amounting to any time period or level of utilization of the services, including inactivity or non-utilization of the services, are generally non-refundable.”
For example, you subscribe, forget, and they keep the monthly fee with no refund.
They say they do not sell Californians’ data or share it for cross-site ads.
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Privacy policy
“Clubhouse does not sell, and in the preceding 12 months did not sell, or share for cross-contextual behavioral advertising, California residents’ personal information.”
For example, they claim they will not sell your name to an ad broker as a California “sale.”
A voice that sounds like you is optional and needs you to agree first.
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Privacy policy
“By activating the Custom Voice feature and selecting “continue” where prompted, you consent to the practices described in this notice.”
For example, they will not clone your speaking voice for text-to-speech unless you turn Custom Voice on.
Kids under 13 are not allowed; they rely on you stating your age.
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Terms of service
“You must be at least 13 years old to use our Products, or if the age of lawful consent under the laws of your country of residence is older than 13”
For example, a 12-year-old who types a fake birthday can still open an account.
Words to know
Legal words from the lines above, in plain English.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 29/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect more than account and voice: device IDs, apps installed, hashed contacts, cookies, social accounts, and profile views.
Does it record your voice, face or body, and what happens to that?
They record rooms and chats, keep them, and share Custom Voice samples with a vendor to build a speech model.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say staff review recordings and messages when there is a report or they detect a safety or legal issue.
Are you profiled or tracked for advertising?
They use cookies for ad campaigns and may send data to Facebook, Google, and other marketing platforms.
Do they sell or share your data, and can you opt out?
They say they do not sell California data for cross-context ads, but they share with marketing partners; some U.S. states can opt out of sale or targeted ads.
What rights do they take over what you type and what the AI makes?
You keep ownership, but public content gets an irrevocable, perpetual license to Clubhouse, users, and partners, including your voice.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete some audio and your account in the app, but chats can stay forever until deleted, and some legal records can be kept for years.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They build personalization from your activity and transcripts, but they do not describe a memory you can view, edit, or turn off.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must be 13 or older (or older if local law says so). Under-18 accounts get a private profile by default. Age is collected, not a strong ID check for everyone.
Will they tell you when the rules change, and is the policy specific?
The policies are dated. Privacy changes are posted on the page, with extra notice only where the law requires. Terms promise reasonable advance notice of material changes.
Can they close your account without warning, and can you get your data out first?
They may suspend or end your access at any time, with or without cause or notice.
If something goes wrong, who pays?
The app is “as is,” U.S. liability is capped at $100, and you must indemnify them for claims about your use and content.
Do subscriptions renew on their own, and can you get a refund?
Clubhouse Plus subscriptions auto-renew. They say payments are generally non-refundable, though they give advance notice of price changes.
The privacy policy is 10,500 words at a professional or legal expert level (Flesch reading ease 16.7); the terms are 7,798 words at a college graduate level.
