Cnn
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You give CNN a license to posts, accept auto-renewing non-refundable subs.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
The terms do not say what personal data they collect; they point to a separate privacy policy.
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Terms of service
“CNN will use the information you provide in accordance with the CNN Privacy Policy.”
Training
They can use, edit, and anything you post, forever, and they run third-party ads.
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Terms of service
“you automatically grant CNN and its parent company, Warner Bros. Discovery, Inc., the , , , non-exclusive right and license”
Sharing
Staff may monitor posts; they may share personal info for law enforcement; advertisers are third parties.
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Terms of service
“CNN shall have the right, but not the obligation, to monitor User Content posted or uploaded to the Site”
Kept
The documents do not say how long they keep your data after you leave.
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Terms of service
“User Content submitted by you will be considered non-confidential and CNN is under no obligation to treat such User Content as proprietary information except pursuant to the CNN Privacy Policy.”
Controls
You can cancel a subscription in account settings; there is no described in-app data deletion.
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Terms of service
“IF YOU PURCHASED YOUR SUBSCRIPTION DIRECTLY THROUGH US, YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS BY CLICKING “MANAGE SUBSCRIPTION”.”
Fine print
waiver, as-is site, you them, auto-renew with no refunds.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel a CNN subscription before renewal
Account settings → Manage Subscription (or cancel with the third-party store if you bought there)
Email a dispute notice before suing
notice@wbd.com with the required personal details, then wait 60 days
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post can be used, changed, and licensed to others worldwide forever, with no pay to you.
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Terms of service
“you automatically grant CNN and its parent company, Warner Bros. Discovery, Inc., the , , , non-exclusive right and license, but not the obligation, to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, and otherwise exploit such User Content”
For example, a comment you write could appear in a CNN show or be licensed to a partner even after you delete your account.
If you pay for CNN, they keep the money for the current period even if you cancel right away.
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Terms of service
“UNLESS REQUIRED BY APPLICABLE LAW, SUBSCRIPTION FEES ARE NON-REFUNDABLE. WE DO NOT PROVIDE REFUNDS, CREDIT, OR PRORATED BILLING FOR CANCELLED SUBSCRIPTIONS.”
For example, if you cancel a month in after paying, you keep access until the period ends but get no money back.
If your use of the site causes a legal fight, you may have to pay CNN’s legal bills.
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Terms of service
“You agree to and CNN, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Site by you or your Account.”
For example, if someone sues CNN over a comment you posted, you could be on the hook for their lawyers.
They can shut down your access or the agreement without warning.
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Terms of service
“CNN may terminate or suspend these Terms of Use at any time without notice to you.”
For example, your account could disappear overnight with no email first.
Rules can change the moment they post them; keeping using the site means you accept.
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Terms of service
“CNN may modify the Terms of Use, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting.”
For example.com.
If the site harms you, they say they owe at most $100 and not for many kinds of harm.
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Terms of service
“IN NO EVENT SHALL WBD, BE TO YOU FOR (i) ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION, (ii) ANY FORM OF INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR (iii) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF ONE HUNDRED DOLLARS ($100).”
For example, if a bug wiped paid content, they cap most claims at one hundred dollars.
People at CNN can read and screen what you post in comments and forums.
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Terms of service
“CNN shall have the right, but not the obligation, to monitor User Content posted or uploaded to the Site to determine compliance with these Terms of Use”
For example, a comment you leave under a news story can be reviewed and removed.
They say you must be 18, but they only ask you to stop if you are not; there is no described ID check.
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Terms of service
“The Sites are designed for and targeted to adults. They are intended solely and exclusively for individuals who are at least 18 years of age or older.”
For example, a 16-year-old could still open the site and click through.
Paid plans keep charging unless you cancel first.
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Terms of service
“After your original Subscription ends, it will automatically renew at the then-current rates unless you cancel before the renewal.”
For example, if you forget to cancel, next month’s fee hits your card automatically.
Words to know
Legal words from the lines above, in plain English.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- auto-renewal
- Your subscription keeps charging you at the end of each period until you cancel it. For example, a free trial turns into a paid monthly plan unless you cancel before it ends.
How we got here · grade F · score 20/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor, screen, edit, or remove user posts at any time, with no opt-out described.
Are you profiled or tracked for advertising?
They run advertisements and promotions from third parties on the site.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
Posts you submit get a royalty-free, perpetual, irrevocable license that includes sublicensing and worldwide use.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
They say the site is only for people 18 or older and tell minors to stop, with no age-check process described.
Will they tell you when the rules change, and is the policy specific?
They can change the terms immediately when posted, and using the site after that counts as acceptance. The terms are dated May 12, 2025.
Can they close your account without warning, and can you get your data out first?
They may terminate or suspend the terms and your account at any time without notice.
If something goes wrong, who pays?
The site is as-is, liability is capped at $100, and you must indemnify CNN for claims arising from your use.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew and fees are non-refundable except where law requires otherwise. You can cancel in account settings.
The terms are 11,120 words at a college graduate level.
