destream
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
They collect ID, payments, streams and ads data; tips are non-refundable; they can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, ID, cards, IPs, browsing, live streams, social profiles, and partner data.
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Privacy policy
“You may provide to DeStream certain information (often called “personally identifiable” information), such as Your name, nationality, date of birth, email address, credit card number, postal mailing address, and telephone numbers.”
Training
They use it to run the service, market you, and let third-party ads track you.
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Privacy policy
“DeStream uses all of the information that We collect to understand the usage trends and preferences of our Users, to improve the way the DeStream Service works and looks, to create new features and functionality.”
Sharing
Vendors, ad networks, and others if required by law or a company sale.
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Privacy policy
“DeStream allows other companies, including third-party ad servers or ad networks, to serve advertisements within the DeStream Service.”
Kept
They keep it while you have an account and after for claims or legal needs.
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Privacy policy
“We retain the data You provide to us for as long as You have Your account with us and thereafter for such period as You may have questions or a claim in relation to our services”
Controls
You can ask by email to view, fix, or delete your info; there is no in-app delete.
Read the exact line
Privacy policy
“You may view, update, correct, or delete Your user information and preferences by contacting privacy@destream.io”
Fine print
Tips are non-refundable, prices can change with no notice, and they can close you anytime.
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Terms of service
“We reserve the right to refuse service to anyone for any reason at any time.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask to view, correct, or delete your data
Email privacy@destream.io
Ask to close a child’s account under 16
Email privacy@destream.io as parent or guardian
Request a tip refund (they say tips are still non-refundable)
Email support@destream.net
Delete or block cookies in your browser
Your browser’s help/support area for cookies, as described in the Cookies section
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Money you tip cannot be refunded even if you email support.
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Terms of service
“refundable and cannot be withdrawn or charged back by Viewers.”
For example, if you tip a streamer by mistake, the terms say that charge cannot be withdrawn.
They can raise fees without telling you first.
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Terms of service
“Prices and/or fees for our Service are subject to change without notice.”
For example, the 4.77% tip fee could go up overnight and you would only find out later.
They can shut your account without warning.
Read the exact line
Terms of service
“To the fullest extent permitted by applicable law, destream reserves the right, without notice and in our sole discretion, to terminate your license to use the destream Services”
For example, you could lose access to your wallet and pending tips with no prior email.
They can change the privacy rules without emailing you.
Read the exact line
Privacy policy
“This Privacy Policy may be revised periodically without further notice to You and this will be reflected by the “LAST UPDATED” date found at the top of this page.”
For example, they could start sharing more data and your continued use would count as agreement.
Ad companies get your IP and can track you on the site.
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Privacy policy
“These third-party ad servers or ad networks may use technology to send, directly to Your browser, the advertisements that appear within the DeStream Service and they automatically receive Your IP Address”
For example, an ad network could log your IP when a banner loads even if you never click it.
They can use your videos and posts to advertise DeStream.
Read the exact line
Terms of service
“You agree to grant your permission to the destream to use your User-generated content (such as images, videos, text, and audio, that has been posted by you on online platforms including but not limited social media platforms) for promotion, marketing and advertising.”
For example, they could put your stream clip in an ad without a separate yes from you.
If you stream, they collect your live videos and social posts.
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Privacy policy
“If You are registered as a blogger or an influencer, in addition to the information mentioned above, We may also collect Your live stream videos, Your social media account names and profile photos, posts or comments made.”
For example, a live gaming stream and your Twitch photo could be stored by them.
Support calls can be recorded and kept with extra ID checks.
Read the exact line
Privacy policy
“If You contact our contact center, We may record Your conversation with us and collect additional information to verify Your identity.”
For example, a phone call about a payout could be recorded and stored.
They say they will not sell your name to other marketers unless you agree.
Read the exact line
Privacy policy
“DeStream does not share personally identifiable information about You with other organizations for their marketing or promotional uses without Your prior express consent.”
For example, they should not give your email to another brand’s mailing list without asking.
They encrypt data in transit with SSL.
Read the exact line
Privacy policy
“More specifically, our server uses SSL (Secure Sockets Layer) security protection by encrypting Your Personal Data to prevent individuals from reading these Data as they travel over the Internet.”
For example, your password should be encrypted when you log in over HTTPS.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 34/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account and payment data plus IDs, live streams, IPs, browsing and buying patterns, and data from partners and ads.
Does it record your voice, face or body, and what happens to that?
Support calls may be recorded, and influencer live stream videos may be collected; they do not say those recordings are deleted after the session.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad networks serve ads, get your IP, and use cookies and beacons to personalize ads.
Do they sell or share your data, and can you opt out?
They say they do not share personal data with other companies for those companies’ marketing without consent, but they share with service providers and affiliates.
What rights do they take over what you type and what the AI makes?
You grant permission for them to use your images, videos, text and audio for promotion, marketing and advertising, with no end date stated.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data while you have an account and after for claims or law. Deletion is by emailing them, not in the app.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe SSL encryption and regular audits of security procedures, but no independent certification or leak history.
Is there a real age gate, and are teens protected?
Terms require you to be 18 and you represent that by using the service. Privacy says they do not knowingly collect from under 16.
Will they tell you when the rules change, and is the policy specific?
They may revise the privacy policy without further notice; continued use means you agree. Terms also treat continued use as acceptance.
Can they close your account without warning, and can you get your data out first?
They can refuse service for any reason at any time and terminate without notice.
If something goes wrong, who pays?
The service is provided as-is; they disclaim liability for user content, tips, and many losses.
Do subscriptions renew on their own, and can you get a refund?
Prices and fees can change without notice, and tip charges are non-refundable.
The privacy policy is 3,201 words at a college graduate level (Flesch reading ease 37.5); the terms are 4,605 words at a college level.
