diigo
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
Old bookmarking terms: they can close you anytime, cap , and use bookmarks for ads; little said on deletion.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Email, the pages you bookmark or annotate, plus IP, browser type, cookies, and visit times.
Read the exact line
Privacy policy
“Diigo's servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.”
Training
They use logs in Google Analytics and may use your bookmarks for customized content and ads.
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Privacy policy
“We may use your bookmarks to provide the services you've requested, including services that display customized content and advertising.”
Sharing
They say they will not give stored data to outsiders except law, safety, their rights, or a company sale.
Read the exact line
Privacy policy
“Except as otherwise described in this privacy statement, Diigo will not disclose information users store in the servers to any third party unless we believe that disclosure is necessary:”
Kept
The documents do not say how long they keep ordinary user data after you leave.
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Privacy policy
“Parents can of student data.Student data are retained only for education purposes.”
Controls
You can end membership on Account Settings; under-13 student data can be deleted if a parent asks.
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Terms of service
“You may terminate your Membership at any time, for any reason, by following the instructions on the Member's Account Settings page.”
Fine print
They can shut you off with no warning; service is as-is; you may have to cover their legal bills.
Read the exact line
Terms of service
“Diigo.com may terminate your Membership at any time, without warning.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
End your membership from Account Settings
Member's Account Settings page
Ask questions or request student data deletion
Contact info@diigo.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account whenever they want and do not have to tell you first.
Read the exact line
Terms of service
“Diigo.com may terminate your Membership at any time, without warning.”
For example, you could log in one day and find your bookmarks gone with no email explaining why.
If someone sues them because of what you posted or how you used the site, you may have to pay their lawyers.
Read the exact line
Terms of service
“You agree to and hold Diigo.com, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, , claim, or demand, including reasonable attorneys' fees”
For example, if a bookmark note you shared leads to a lawsuit, they can ask you to pay their legal costs.
What you save can be used to show you ads and tailored pages.
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Privacy policy
“We may use your bookmarks to provide the services you've requested, including services that display customized content and advertising.”
For example, bookmarking cooking sites could be used to show you food ads on Diigo.
They can start charging or raise prices when they want, and the terms do not promise advance notice or refunds.
Read the exact line
Terms of service
“You acknowledge that Diigo.com reserves the right to charge for the Services and to change its fees from time to time in its discretion.”
For example, a free plan could become paid and they would not have to warn you in these terms.
When you post notes or files, they get a wide license to use, copy, change, and that content on the service.
Read the exact line
Terms of service
“By displaying or publishing ("posting") any Content, messages, text, files, images, photos, video, sounds, profiles, works of authorship, or any other materials (collectively, "Content") on or through the Services, you hereby grant to Diigo.com, a non-exclusive, fully-paid and , worldwide license (with the right to through unlimited levels of )”
For example, they can copy your annotations onto their site and let partners show them while the content is still posted.
Visit logs, including things like IP and pages, are sent to Google Analytics.
Read the exact line
Privacy policy
“The log information is mainly used for usage analysis in Google Analytics, such as how many users access X feature etc.”
For example, Google may see that your IP visited Diigo and which features you used.
They say they only save pages you choose to bookmark, not everything you browse.
Read the exact line
Privacy policy
“we do not record users' browsing history, except for the pages you specifically bookmark to our servers, which are located in the United States of America.”
For example, visiting a news site with the toolbar should not store that URL unless you bookmark it.
Kids under 13 need a teacher’s OK and get a version with fewer social features.
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Privacy policy
“We require consent from a teacher when children under the age of 13 want to register on Diigo, and offer a limited version of the website that removes certain social features, such as public profile.”
For example, a 12-year-old in class would not get a public profile the way an adult would.
They say they lock down accounts with passwords and only some staff can see member data, but they do not guarantee security.
Read the exact line
Privacy policy
“We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions”
For example, customer service might look up your account, but they still warn a hack could expose it.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade D · score 36/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
Besides email and the bookmarks you save, they collect IP address, browser type, language, request times, cookies, and URLs you bookmark.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Bookmarks may be used for customized advertising, and logs are sent to Google Analytics.
Do they sell or share your data, and can you opt out?
They say they will not disclose stored user information to third parties except for legal process, enforcing terms, public safety, or a sale of the company.
What rights do they take over what you type and what the AI makes?
You grant a worldwide, sublicensable license to use posted content on the service; that license ends when you remove the content.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe passwords, reasonable database protections, and limited staff access, and they say they cannot guarantee security.
Is there a real age gate, and are teens protected?
Under-13 users need teacher consent and get limited social features; there is no described age-proofing for everyone else.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. Using the site after a post binds you; material privacy changes get a 30-day site notice.
Can they close your account without warning, and can you get your data out first?
They may end membership at any time without warning; you can also leave from Account Settings.
If something goes wrong, who pays?
The service is as-is, their payout is capped at what you paid, and you must indemnify them for claims from your use or posts.
Do subscriptions renew on their own, and can you get a refund?
They may charge and change fees at their discretion; if they kick you for a breach, unused subscription fees are not refunded.
The privacy policy is 782 words at a college level (Flesch reading ease 41.1); the terms are 3,304 words at a college level.
