dot.cards
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect location and browsing data, run third-party ads, take a broad license on posts.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account and payment info, device IDs, browsing history, and location from GPS, IP, Wi-Fi, and nearby devices.
Read the exact line
Privacy policy
“We collect information about your location when you use our Platform, which helps us provide our Platform Services, features and functionality.”
Training
They use your data to run the store, personalize ads, and do research and product development.
Read the exact line
Privacy policy
“Provide personalized and interest-based advertising. (More information below.)”
Sharing
Vendors, affiliates, Shopify, Google Analytics, and third-party ad networks like Facebook and Google can get data.
Read the exact line
Privacy policy
“We partner with third-party advertising networks that collect IP addresses, unique device identifiers, browser type, operating system, time zone, country, referring pages, and other information”
Kept
They keep data for different times and may keep some longer for legal, security, or backup reasons.
Read the exact line
Privacy policy
“We retain the data we collect for different periods of time depending on what it is, how we use it and applicable legal requirements.”
Controls
You can ask them to access or delete data by email or phone; cookie and ad opt-outs are through browsers and ad sites.
Read the exact line
Privacy policy
“Please contact us using the Contact Information at the end of this Policy, or use the Contact Us page of our Platform if you have any questions regarding reviewing, accessing, correcting or deleting your Personal Information.”
Fine print
They can cut access anytime, and you them; subscriptions auto-renew.
Read the exact line
Terms of service
“YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A PROCEEDING) to assert or defend your rights under these Terms of Use”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request access or deletion of your data
Email support@dotcards.net, call 805-870-5172, or use https://dotcards.net/pages/contact
Opt out of interest-based ads
DAA portal at http://optout.aboutads.info/, plus Facebook and Google ad settings linked in the policy
Unsubscribe from marketing emails
Unsubscribe link at the bottom of marketing emails from them
Cancel a subscription before renewal
Cancel before the end of the then-current subscription period as described in Automatic Renewal Subscription Terms
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post they can copy, change, sell, or share worldwide forever, and they do not have to pay you or keep it private.
Read the exact line
Terms of service
“dot. has a , , transferable right and license to use the User Generated Content in whatever manner dot. desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such User Generated Content”
For example, a review you write could be reused in ads or sold as part of a content package even after you leave.
You cannot sue them in a regular court or join a group lawsuit.
Read the exact line
Terms of service
“YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A PROCEEDING) to assert or defend your rights under these Terms of Use (except for matters that may be taken to small claims court).”
For example, if many buyers had the same billing problem, you could not join a .
They can shut off your account for any reason and do not have to warn you first.
Read the exact line
Terms of service
“dot. reserves the right, in its sole discretion, to terminate your access to all or part of the Platform, with or without cause, and with or without notice.”
For example, you could lose access to your order history overnight with no email.
They can figure out where you are using GPS, your IP, sensors, and nearby Wi-Fi, towers, and Bluetooth.
Read the exact line
Privacy policy
“Your location can be determined with varying degrees of accuracy by:GPSIP addressSensor data from your deviceInformation about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices”
For example, opening the site on your phone could reveal you are at a specific café via nearby Wi-Fi.
Ad companies track you on this site and can show you targeted ads on other sites and devices.
Read the exact line
Privacy policy
“We partner with third-party advertising networks that collect IP addresses, unique device identifiers, browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, pixel tags, and server logs on our Platform.”
For example, looking at a card product could lead to ads for it on Facebook later.
If someone sues them because of how you used the site or your account, you may have to pay their legal bills.
Read the exact line
Terms of service
“You agree to and hold dot. harmless from and against all third party claims, damages and expenses (including reasonable attorneys’ fees) against or incurred by dot. arising out of your breach of these Terms of Use or violation of applicable law, your use or access of the Platform, or access by anyone accessing the Platform using your user ID and password.”
For example, if someone used your password to post something illegal, you could be on the hook for their lawyer costs.
Paid plans keep charging until you cancel before the period ends.
Read the exact line
Terms of service
“Your subscription is continuous and will be automatically renewed at the end of the applicable subscription period unless you cancel your subscription before the end of the then-current subscription period.”
For example, if you forget to cancel, next month’s fee still hits your card.
They say they do not sell your personal information, though they still share it with ad and service partners.
Read the exact line
Privacy policy
“We do not sell your Personal Information and have not done so in the prior 12 months from the effective date of this Policy.”
For example, they claim a California “sale” did not happen, but ad networks still get device and browsing data.
Kids under 13 are not allowed, but they rely on you not to sign up rather than a strong age check.
Read the exact line
Privacy policy
“Our Platform is not intended for children under 13 years of age. No one under age 13 may provide us with any Personal Information on or through the Platform.”
For example, a 12-year-old could still create an account if they type an older age.
They host data on Google Cloud and say they have measures against loss and unauthorized access, but they do not guarantee security.
Read the exact line
Privacy policy
“All information you provide to us is stored in our system that is hosted on Google Cloud Platform (GCP).”
For example, your order details sit on Google’s servers under their cloud security setup.
Words to know
Legal words from the lines above, in plain English.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- tracking pixels
- Tiny invisible images or bits of code in a page, app or email that report back when and where you opened it. For example, a pixel in a marketing email tells the sender the moment you read it.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
How we got here · grade F · score 30/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect more than account and orders: device IDs, browsing and search history, cookies, and location from GPS, IP, sensors, Wi-Fi, cell towers, and Bluetooth.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use third-party ad networks, cookies, and pixels for interest-based ads across sites and devices, with industry opt-out links.
Do they sell or share your data, and can you opt out?
They say they do not sell personal information, but they share with affiliates, vendors, and ad partners; you can use DAA/NAI opt-outs.
What rights do they take over what you type and what the AI makes?
For user posts they take a royalty-free, irrevocable, transferable license to copy, change, sell, and distribute worldwide.
How long do they keep your data after you delete it, and can you delete it in the app?
You delete by contacting them. They keep data for varying times and may keep backups and legal records longer.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They say automated decision-making and profiling classifies your interests from platform data, without describing view/edit/off controls.
Do they commit to basic security, and have they leaked data?
They describe hosting on Google Cloud and measures against loss and unauthorized access, but do not guarantee security.
Is there a real age gate, and are teens protected?
The platform is not for children under 13 and they say they do not knowingly collect from them; there is no described age-proofing.
Will they tell you when the rules change, and is the policy specific?
The policy is dated May 2023. Continued use after they post changes counts as acceptance; they may notify for material changes as law requires.
Can they close your account without warning, and can you get your data out first?
They can revoke or terminate access at any time, with or without cause, and with or without notice.
If something goes wrong, who pays?
The platform is as-is, liability is capped at $500, and you must indemnify them for claims from your use or account.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew unless you cancel before the period ends; they say they will communicate price changes in advance.
The privacy policy is 7,981 words at a professional or legal expert level (Flesch reading ease 22.1); the terms are 5,181 words at a college graduate level.