Dreame
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A reading app that collects device IDs and usage, serves third-party ads, and can keep data after you delete your account.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, what you read, device and ad IDs, IP address, and data from ads and social logins.
Read the exact line
Privacy policy
“When you use any of our Services, we will automatically collect certain information about you, including your browser type (e.g. Chrome, Safari) and language, time zone setting, locale settings”
Training
They use it to run the app, send marketing, target ads, and improve features and algorithms.
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Privacy policy
“To help us provide and administer our Services, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Services.”
Sharing
Service providers, affiliates, other users of public profile/chat, and third-party ad networks.
Read the exact line
Privacy policy
“We may allow third party advertisersand advertising networks to set technologies and other tracking tools to collect your information described in Section 12 to enable the technical delivery of personalized advertisements to your device.”
Kept
They keep it while your account is active and may keep some after you delete for legal and fraud reasons.
Read the exact line
Privacy policy
“We will retain your information for as long as your account is active or as needed to provide you with our Services.”
Controls
You can turn off personalized ads and request account deletion in Settings, or email support.
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Privacy policy
“You can of your data at any time by going to Me > Settings > Terms and Policy > Delete My Accountand/or contact us at support-dreame@stary.com.”
Fine print
Keep using after they post a new policy means you accept it; the shop terms cap and make you them.
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Privacy policy
“IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off personalized ads
Me > Settings > Terms and Policy > Customized Ads Recommendation
Delete your account
Me > Settings > Terms and Policy > Delete My Account, or email support-dreame@stary.com
Unsubscribe from marketing emails
Me > Settings > Terms and Policy > EDM Subscribe, or the unsubscribe link in emails
Ask for access or correction of your data
Email support-dreame@stary.com or write to 545 Orchard Road #16-09 Far East Shopping Centre Singapore (238882)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Outside ad companies can put trackers on your phone to show ads based on you.
Read the exact line
Privacy policy
“We may allow third party advertisersand advertising networks to set technologies and other tracking tools to collect your information described in Section 12 to enable the technical delivery of personalized advertisements to your device.”
For example, an ad network could use your advertising ID and reading habits to show you book or shopping ads.
Deleting your account does not mean they wipe everything.
Read the exact line
Privacy policy
“We may keep some of your data for as long as reasonably necessary for our , including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.”
For example, they might still keep purchase and device records after you hit Delete My Account.
If they change the rules and you keep opening the app, they say you agreed.
Read the exact line
Privacy policy
“AS YOU ARE NOT ALLOWED TO USE THE SERVICES IF YOU DO NOT AGREE TO FOLLOW THE POLICY, IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY.”
For example, they could add a new data use, post it, and treat your next login as consent.
Things you post can be used in their ads.
Read the exact line
Privacy policy
“To use User Content as part of our advertising and marketing campaigns to promote our Services.”
For example, a comment or profile photo could show up in a Dreame promo.
If someone sues them because of how you used the site, you may have to cover their costs.
Read the exact line
Terms of service
“Users hereby agree to DREAME Singapore, including its directors, officers, employees, or agents (“ Parties”) and keep the Parties harmless from and against any claims, actions, suits, proceedings, damages and/or liabilities whatsoever made against the Parties arising from the use of the Site”
For example, a dispute over an order could leave you paying their legal bills.
They can shut your account right away, even without warning, if they think you broke the rules.
Read the exact line
Terms of service
“DREAME Singapore may in its absolute discretion immediately suspend, discontinue or terminate a User’s access to and/or use of the Site, Services and/or its Account under this Terms in the event of any actual or suspected breach of any provisions under this Terms, with or without notice at any time”
For example, they could lock you out and discard account data before you export anything.
They automatically grab advertising IDs and lots of device details.
Read the exact line
Privacy policy
“device identifiers, includingiOS Identifier for Advertisers (IDFA), iOS Identifier for Vendors (IDFV), Android Advertising ID, and information about your device, including the type and model, manufacturer, operating system”
For example, your phone’s ad ID can be used to recognize you across apps for ads.
You can turn off interest-based ads in the app, though you may still see ads.
Read the exact line
Privacy policy
“If you do not want to receive advertisements targeted to your interests from us, you can choose to disable personalized advertisements by going to Me > Settings > Terms and Policy > Customized Ads Recommendation, and disablepersonalize advertisements.”
For example, you switch off Customized Ads Recommendation and get generic ads instead of ones based on your reading.
They say under-13s cannot use the app, based on what you tell them, not a strong age check.
Read the exact line
Privacy policy
“STARY is not intended for children under the age of 13 (“ Children”). Children must not use Services for any purpose.”
For example, a 12-year-old could still sign up if they enter an older age.
They say they encrypt data in transit and storage, but they also say they cannot guarantee it is fully safe.
Read the exact line
Privacy policy
“We take appropriate security measures, such as encryption that ensure your confidentiality of your Personal Data during transmission and in storage, to protect against unauthorized access to or unauthorized alteration, disclosure or data destruction.”
For example, your password should be encrypted, but they still warn of internet risks.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
How we got here · grade F · score 31/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect account and payment details plus usage (reads, clicks, purchases) and device and advertising IDs, IP, and crash data.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party advertisers and networks serve interest-based ads and collect device and ad IDs; you can turn off personalized ads in settings.
Do they sell or share your data, and can you opt out?
They share with providers, affiliates, and ad partners; personalized ads can be turned off in the app.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in settings, but they give no 30- or 90-day wipe and may keep data for fraud, tax, and legal reasons.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe encryption and staff access limits, and say they cannot guarantee absolute security. No audit or leak history is described.
Is there a real age gate, and are teens protected?
Not for under 13; teens 13–18 need a parent to agree and supervise. There is no described age-proofing.
Will they tell you when the rules change, and is the policy specific?
The policy is dated November 21, 2023. Material changes may get an inbox notice, but continued use means you accept.
Can they close your account without warning, and can you get your data out first?
The shop terms let them suspend or terminate with or without notice and discard account data.
If something goes wrong, who pays?
The shop terms are as-is, cap damages at what you paid, and require you to indemnify them for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
The shop terms let them change prices at any time in their discretion; novel-app auto-renew and refunds are not described.
The privacy policy is 4,544 words at a college graduate level (Flesch reading ease 38.8); the terms are 4,130 words at a college graduate level.
