echo.ai
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The policy allows data sales or sharing; it does not describe an opt-out.
- The documents do not say who can read your content.
They collect account, device, and tracking data, share it with partners, and can end access anytime; you must email to delete.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Capped at D (the answers alone would give D): Sells or shares your data with no opt-out
Collected
Name, work email, company, cookies, IP, device IDs, geo data, and info from other companies.
Read the exact line
Privacy policy
“We automatically collect certain information through your use of Echo's Services and Website, such as cookie, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers”
Training
They use it to run the site, market with targeting, and improve services, including with AI on data.
Read the exact line
Privacy policy
“tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices”
Sharing
Partners, affiliates, cloud and marketing vendors, analytics firms, and AI tools may get your information.
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Privacy policy
“The personal information Echo gathers may be shared with our partners and other third parties.”
Kept
They keep it until they delete it or you send a valid deletion request by email.
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Privacy policy
“Your personal information will be stored until we proactively delete it from our records, or until you send a valid deletion request.”
Controls
You can email privacy@echo.ai to access, correct, or delete data and to stop marketing emails.
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Privacy policy
“You can exercise your rights by contacting us at privacy@echo.ai.”
Fine print
They can end access anytime; the site is as-is; you may pay their legal costs; Israel courts apply.
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Terms of service
“Echo, in its sole discretion, has the right to terminate these Terms and/or your access to the Site, or any part thereof, immediately at any time and with or without cause”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Email to delete your account or data
privacy@echo.ai
Stop marketing emails
Send subject BLOCK to privacy@echo.ai from that inbox, or use the unsubscribe link in their emails
Limit cookies in your browser
Block, delete, or disable cookies as your browser allows, or change settings they link as “here” in the privacy policy
Opt out of Google Analytics
Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can give your information to partners and other companies, not only the vendors that run the site.
Read the exact line
Privacy policy
“The personal information Echo gathers may be shared with our partners and other third parties.”
For example, a partner could receive your work email and company name without you clicking a separate share button.
If someone sues them because of how you used the site, you may have to pay their legal bills.
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Terms of service
“You agree to and Echo and our affiliates, and our respective officers, directors, employees and agents, from and against any and all claims”
For example, if a post you made leads to a lawsuit against them, you could be asked to cover attorney fees.
They can shut off your access right away, for any reason or none, without warning.
Read the exact line
Terms of service
“Echo, in its sole discretion, has the right to terminate these Terms and/or your access to the Site, or any part thereof, immediately at any time and with or without cause”
For example, your login could stop working overnight with no email explaining why.
They use what they know about you to show ads and follow you with marketing.
Read the exact line
Privacy policy
“tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices”
For example, after you request a demo, you may see Echo ads on other sites.
They can add data about you that you did not type into the site.
Read the exact line
Privacy policy
“Echo also may obtain personal information about you from other sources, including publicly - or commercially- available information, and through third-party data platforms, partners and service providers.”
For example, they might match your email to extra company details bought from another list.
If they change the rules and you keep using the site after ten days, they treat that as you agreeing.
Read the exact line
Terms of service
“Such change will be effective ten (10) days following posting of the revised Terms on the Site, and your continued use of the Site thereafter means that you accept those changes.”
For example, a new limit on lawsuits could apply if you visit the site two weeks later.
or combined data can be used to train and improve their services with AI, and they may share that combined data.
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Privacy policy
“This data may be used for both internal and external purposes, such as analyzing, enhancing, testing, training and improve Echo Services (including through the use of artificial intelligence)”
For example, usage patterns from many visitors could be used to train an internal tool.
There is no in-app delete button described; you must ask them, and they may keep data longer for legal reasons.
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Privacy policy
“Your personal information will be stored until we proactively delete it from our records, or until you send a valid deletion request.”
For example, you email privacy@echo.ai and wait for them to process the request.
The service is meant for adults 18 and over, based on what you say, not a strong ID check.
Read the exact line
Privacy policy
“We do not offer our products or Services for use by children and, therefore, we do not knowingly collect personal information from, and/or about children under the age of 18.”
For example, a 17-year-old could still fill a demo form if they type an adult age.
They say they use common security measures, but they also say they cannot guarantee no breach.
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Privacy policy
“We implement and maintain industry-standard technical, organizational and security measures designed to protect your personal information.”
For example, they claim standard protections, yet still warn that servers could be broken into.
Words to know
Legal words from the lines above, in plain English.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- tracking pixels
- Tiny invisible images or bits of code in a page, app or email that report back when and where you opened it. For example, a pixel in a marketing email tells the sender the moment you read it.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade F · score 31/100 · 14 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
Besides what you type (name, work email, company), they collect cookies, IP address, device IDs, browser and hardware details, geo-location, and data from other companies.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They tailor ads with targeting and retargeting, use cookies and pixels, and use Google Analytics. They do not honor Do Not Track.
Do they sell or share your data, and can you opt out?
They say personal information may be shared with partners, affiliates, and other third parties. The policy does not describe an opt-out for that sharing.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data until they delete it or you send a valid deletion request. You delete an account by emailing privacy@echo.ai.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use industry-standard technical and organizational security measures, but they do not guarantee no breach.
Is there a real age gate, and are teens protected?
The site is only for people 18 and over. They say they do not knowingly collect from children under 18.
Will they tell you when the rules change, and is the policy specific?
Neither document is dated. Terms changes take effect 10 days after posting, and keeping using the site means you accept. Privacy changes may be posted on the site.
Can they close your account without warning, and can you get your data out first?
They can end the terms and your access immediately at any time, with or without cause, and they are not liable for that.
If something goes wrong, who pays?
The site is as-is, their payout is capped at fees from the last three months, and you must cover their legal costs for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
These site terms do not describe subscriptions, auto-renewal, or refunds.
The privacy policy is 3,037 words at a college graduate level (Flesch reading ease 30.5); the terms are 1,939 words at a college level.
