Eventbrite
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect lots of usage and ad data, share it with event organizers, take a lasting license.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account and ticket info, device IDs, browsing, cookies, inferences, and data from partners and organizers.
Read the exact line
Privacy policy
“Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address)”
Training
They use your data to run the site, market events, target ads, and make guesses about what you like.
Read the exact line
Privacy policy
“We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices”
Sharing
Organizers get what you submit; vendors, affiliates, and ad/social platforms can get data too.
Read the exact line
Privacy policy
“when you register for an event, sign up for communications, enter a contest, or otherwise input your Personal Data (such as through a web form) to communicate with an Organizer”
Kept
They keep it while you have an account, then extra time for law and backups; EEA accounts may sit 7 years unused.
Read the exact line
Privacy policy
“Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons”
Controls
You can download or delete data in the Privacy Center and turn off some ads and emails.
Read the exact line
Privacy policy
“You can download a copy of your Personal Data in machine readable form and/or delete your Personal Data by visiting the Eventbrite Privacy Center .”
Fine print
They take a lasting license; you them; is capped.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of targeted ads / Do Not Sell or Share
Do Not Sell Or Share My Personal Information link in the homepage footer, then toggle and submit via Eventbrite Privacy Center
Download or delete your personal data
Eventbrite Privacy Center; also Account Settings to delete the account
Turn off Eventbrite marketing emails
Unsubscribe link in emails, or Account then Email Preferences
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can give your email to ad and social sites so those sites can show you Eventbrite or organizer ads.
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Privacy policy
“In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you”
For example, Facebook might match your email and show you ads for similar concerts after you buy a ticket.
Once an organizer has your info, Eventbrite does not control how they use or keep it.
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Privacy policy
“We are not responsible for the actions of these Organizers, or their Third Party Organizers (or other downstream recipients of your Personal Data), with respect to your Personal Data.”
For example, you delete your Eventbrite account but the concert promoter still emails you from their own list.
They get a lasting right to use, change, and what you post, even after you leave.
Read the exact line
Terms of service
“You hereby grant us a non-exclusive, worldwide, , , , transferable, right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute”
For example, they could keep using your event photos in marketing after you close your organizer account.
If someone sues them because of something you did on the platform, you may have to pay their legal bills.
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Terms of service
“You agree to , and the Eventbrite Released Parties from any and all damage”
For example, if your event listing causes a lawsuit, you could be on the hook for Eventbrite’s lawyers.
They can cut off your account for many reasons, and notice is only a “reasonable effort” if they think you would be badly hurt.
Read the exact line
Terms of service
“We may suspend or terminate your right to use the Services at any time, including if:”
For example, they could lock an organizer account during a dispute and you might lose access to attendee lists.
They guess extra facts about you from how you use the site and other data.
Read the exact line
Privacy policy
“We may derive or infer additional Personal Data about you, including demographic characteristics such as age range, gender, and parental status”
For example, they might label you as a parent and show family-event ads even if you never said you have kids.
Deleting with Eventbrite does not pull your data back from organizers who already received it.
Read the exact line
Privacy policy
“your Personal Data may still be available in the Organizer's own databases if transmitted to the Organizer prior to Eventbrite receiving or taking action on any deletion”
For example, you after buying a ticket, but the venue still has your email.
They say they do not sell your personal data, though they still share it for ads, vendors, and organizers.
Read the exact line
Privacy policy
“we will not sell your Personal Data to third parties, including third party advertisers.”
For example, they will not list your name for sale, but they still send it to the event host.
There is a footer link and Privacy Center toggle to opt out of targeted ads / “sale or share.”
Read the exact line
Privacy policy
“To opt out of targeted advertising, click the Do Not Sell Or Share My Personal Information link in the footer of our homepage .”
For example, you switch the toggle so they stop using your data to target ads on other sites.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
How we got here · grade F · score 30/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account and ticket details plus device IDs, browsing, cookies, inferences (age, gender, parental status), social data like friends lists, and data from third parties.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They run interest-based ads and may share contact details with third-party and social platforms so those platforms can target you.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but share with organizers, affiliates, vendors, and ad partners, and offer a Do Not Sell or Share opt-out.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant a worldwide, perpetual, irrevocable, transferable, sublicensable license to use your content.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete via the Privacy Center or Account Settings, but they may keep backups and, for EEA accounts, data for 90 days after close or seven years of inactivity.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They build interest and demographic inferences for ads and recommendations, without describing a memory you can view or turn off.
Do they commit to basic security, and have they leaked data?
They say they take reasonable steps to protect data but also that no system is fully secure. No audit or leak history is described.
Is there a real age gate, and are teens protected?
They say they do not knowingly collect from children under 13, and the terms require the legal age of majority. There is no described age-check beyond that.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. Material changes are posted and take effect after 30 days; continued use means you accept. Extra notice is optional.
Can they close your account without warning, and can you get your data out first?
They may suspend or terminate access at any time. They only promise reasonable efforts at notice if they think you would be materially hurt.
If something goes wrong, who pays?
Services are “as is,” liability is capped (often three months of fees or $100), and you must indemnify them for many third-party claims.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 7,302 words at a professional or legal expert level (Flesch reading ease 28.8); the terms are 10,661 words at a college graduate level.
