Fansly
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- Staff may review your content; the policy does not describe an opt-out.
Adult platform: broad data and biometrics, content license, auto-renew with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, IDs, payments, browsing, inferences, and biometrics like face or voice from uploads.
Read the exact line
Privacy policy
“We, or our contractors, may collect, store, and/or maintain biometric information including, but not limited to, a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry”
Training
They use your data to run the site, personalize it, market, and serve interest-based ads via third parties.
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Privacy policy
“Those third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content.”
Sharing
Service providers, affiliates, cookie partners like Google Analytics, and others if required by law.
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Privacy policy
“Internet cookie data recipients, like Google Analytics.”
Kept
They keep data as long as they say they need it, and may keep some even after you delete your account.
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Privacy policy
“we will delete any personal information that you have provided directly to us, if you request to permanently delete your account. However, we may retain your personal information for any use set forth herein.”
Controls
You can change profile privacy, delete content, deactivate in settings, or email privacy@fansly.com.
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Privacy policy
“you may (i) change the privacy settings associated with the content and/or your account, or (ii) delete the content containing the personal information from your profile.”
Fine print
Subscriptions auto-renew with no refunds; they can ban you without notice.
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Terms of service
“Ordinarily, our standard policy is that purchases or fees associated with your account are final and nonrefundable.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off subscription auto-renew
Under the relevant Creator profile, turn off the “Auto-Renew” indicator
Deactivate your account
Account settings: select the deactivate option
Request access or deletion of personal information
Email privacy@fansly.com or use www.fansly.com; California residents may also log into the account to edit or delete profile content
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own your posts, but they get a forever license to use them for their business, including passing that right to others.
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Terms of service
“you grant us a worldwide, , nonexclusive, , , transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content”
For example, even after you leave, they could keep using copies of your videos to operate or promote the platform.
They and their contractors can keep scans of your face, voice, or other body data from IDs and uploads.
Read the exact line
Privacy policy
“we, or our contractors, may collect, store, and/or maintain biometric information including, but not limited to, a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry”
For example, a selfie you send to verify your age could be stored as a face scan.
If someone sues them because of your use or your content, you may have to cover their legal costs.
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Terms of service
“You will pay the Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, directors, and contractors (the “ Parties”) for any loss”
For example, if a dispute over a post leads to a lawsuit against Fansly, they can ask you to pay their lawyers.
Subscriptions keep charging until you cancel auto-renew, and you usually do not get money back.
Read the exact line
Terms of service
“Ordinarily, our standard policy is that purchases or fees associated with your account are final and nonrefundable.”
For example, if you forget to cancel a trial, you pay the full price and typically cannot get a refund.
They can shut down your account or the site without warning.
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Terms of service
“restrict, limit, suspend, or terminate your access to Fansly or any portion thereof;”
For example, they could lock you out the same day and you might lose access to paid content.
Other companies on the site can track you across the web to show targeted ads.
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Privacy policy
“Those third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content.”
For example, an advertiser plugin could follow you after you leave Fansly and show related ads elsewhere.
Even if you delete your account, they may still keep some of your information for the uses listed in the policy.
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Privacy policy
“we may retain your personal information for any use set forth herein.”
For example, after you close the account, they might still keep records they say they need for legal or business uses.
Staff can review your photos, videos, and posts before they go live.
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Terms of service
“User Content is subject to pre-screening and moderation by the Company prior to publication.”
For example, a moderator may watch a video you upload before fans can see it.
They say they did not sell personal information in the last year under California rules.
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Privacy policy
“In the preceding twelve (12) months, Company had not sold personal information.”
For example, they claim they did not sell your name or browsing data to data brokers during that period.
The site is for adults only; they say they will delete data if they learn someone is under 18.
Read the exact line
Privacy policy
“We prohibit anyone under the age of eighteen (18) from accessing the Site or using the Services.”
For example, if a 17-year-old signs up, they say they will remove that information when they find out.
Words to know
Legal words from the lines above, in plain English.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- biometric
- Measurements of your body that identify you, like your face, fingerprint or voice. For example, a selfie used to unlock the app or a voice recording matched to you.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
How we got here · grade F · score 31/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They list far more than account and posts: IDs, SSN, financial data, protected-class traits, browsing and search history, and inferences about you.
Does it record your voice, face or body, and what happens to that?
They and contractors may collect and store face, voice, fingerprint, or similar scans from verification documents and content you upload.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they monitor use and pre-screen and moderate user content before it is published, with no opt-out described.
Are you profiled or tracked for advertising?
Third parties on the site may track you over time and across sites for interest-based ads. They do not honor Do Not Track.
Do they sell or share your data, and can you opt out?
They say they had not sold personal information in the prior 12 months and share mainly with service providers, affiliates needed to run the service, and cookie recipients like Google Analytics.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant a worldwide, perpetual, sublicensable, transferable license for their business.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete content in your profile or request account deletion, but they may still keep information for listed uses. No 30- or 90-day wipe is promised.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They collect inferences about preferences, behavior, and aptitudes. The documents do not describe viewing, editing, or turning that profile off.
Do they commit to basic security, and have they leaked data?
They say data sits on secure servers behind firewalls, but they do not guarantee security and mention no independent audit.
Is there a real age gate, and are teens protected?
You must be 18 and of majority where you live. They prohibit under-18 use and say they will delete if they learn of it, but it is not described as a strong age-check system.
Will they tell you when the rules change, and is the policy specific?
Policies are dated, but they treat continued use after posting changes as acceptance and do not promise advance notice.
Can they close your account without warning, and can you get your data out first?
They may restrict, suspend, or terminate access at any time without notice. You can deactivate in account settings.
If something goes wrong, who pays?
The service is as-is, liability is capped around $100 or what you paid, and you must indemnify them for losses tied to your use or content.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-charge until you turn off auto-renew. Standard policy is purchases are final and nonrefundable.
The privacy policy is 4,390 words at a college graduate level (Flesch reading ease 35.6); the terms are 13,652 words at a college graduate level.
