Flightradar24
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
They collect account, usage, and device data, auto-renew paid plans with no refunds, and you them.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Email, password, usage, IP and device ID; optional location and social-login extras.
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Privacy policy
“When you use the Services, certain information will be collected automatically, including (i) information about your use of the Services; (ii) content that you post, upload and/or contribute to the Services; (iii) technical data, which may include the URL you are accessing the Site from, your IP address, unique device ID”
Training
They use it to run the service, send marketing, analyze use, and enforce the rules.
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Privacy policy
“to send you alerts or messages by email or otherwise, including to provide you with marketing of products and services and to inform you about updates of the Services or the user terms”
Sharing
Service providers (some in the U.S.) see it; other users only if you opt in.
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Privacy policy
“Personal data collected from you will be shared with third-party providers carrying out system and sales performance monitoring, customer support and relations systems.”
Kept
They keep it while you have an account and say they delete it after 12 months inactive.
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Privacy policy
“We will keep your data during our relationship. If we find that an account is inactive for twelve (12) months we will delete your data.”
Controls
You can refuse marketing and write to them for access, correction, or deletion.
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Privacy policy
“You also have the right to request rectification, , portability or blocking of any personal data and to object to the processing of personal data.”
Fine print
Paid plans auto-renew with no refunds; service is as-is; you cover their legal costs if you break the rules.
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Terms of service
“No subscription fees paid in advance for the relevant period will be repaid, but you will have the right to continue to use the Services until the end of that period.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel a paid plan before the next period
Your relevant account page (Premium or FR24 API)
Ask for or a copy of your data
Write to Flightradar24 AB, Kungsgatan 12 9tr, 111 35 Stockholm, Sweden, with full name and registration email
Turn off location access
Your mobile device settings
Deactivate your account
Contact Us page
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If you break the rules, you may have to pay their legal bills.
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Terms of service
“You agree to and hold Flightradar24 and its affiliates, officers, directors, and employees harmless from any claims, losses, liabilities, expenses, or damages, including legal fees, arising out of your use of the Services in violation of these Terms”
For example, if a post you make causes a lawsuit, they can ask you to cover their lawyer costs.
If you cancel a paid plan, you do not get money back for time already paid.
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Terms of service
“No subscription fees paid in advance for the relevant period will be repaid, but you will have the right to continue to use the Services until the end of that period.”
For example, if you cancel a yearly plan after one month, they keep the full year payment.
They do not promise the tracker is accurate, complete, or always working.
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Terms of service
“The Services and the content therein are provided "as is" and "as available". We make no , expressed or implied, and hereby disclaim any ”
For example, if a flight position is wrong and you miss a pickup, they say they are not responsible.
Photos and comments you post can be copied and shown by them.
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Terms of service
“You grant us the right to edit, copy, display, publish, and distribute any information or Material made available on the Services by you.”
For example, a photo you upload of a plane can be republished on their site.
Advertisers can drop cookies on your device through their site.
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Privacy policy
“You may get Cookies from our advertisers, and it should be noted that we cannot pre-screen Cookies which come directly to you from other computers.”
For example, an ad network cookie may follow you after you view the map.
Paid subscriptions keep renewing until you cancel.
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Terms of service
“All account subscriptions are automatically extended by an additional subscription period until you or Flightradar24 terminates the subscription.”
For example, Gold will charge again at the end of the period unless you cancel on your account page.
They only take precise GPS if you turn that on.
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Privacy policy
“in order for us to gather or use the specific location of your mobile device you must first give your explicit permission.”
For example, a nearby-flights feature would need you to allow location in phone settings.
Unused accounts are supposed to be wiped after a year.
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Privacy policy
“If we find that an account is inactive for twelve (12) months we will delete your data.”
For example, if you stop logging in for 12 months, they say they will delete your account data.
You must be 18 to create an account. They do not describe extra age checks.
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Terms of service
“If you are a physical person, you must be over 18 years of age to register an account for the Services.”
For example, a 16-year-old could still type that they are 18.
You can go to court in Sweden.
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Terms of service
“All disputes arising out of or in connection with the present Agreement shall be finally settled by the district courts of Sweden.”
For example, a billing fight would be heard in Swedish district court.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- data portability
- Your right to get a copy of your data in a file you can take to another service. For example, you can download all your playlists and upload them to a rival music app.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
How we got here · grade D · score 36/100 · 14 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account details plus usage, IP address, unique device ID, and posts. Precise location needs your permission.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They send marketing and allow partner and advertiser cookies, including social plug-ins that send your IP to those companies.
Do they sell or share your data, and can you opt out?
They share personal data with processors for support and monitoring, and anonymous data with partners. Other users only if you opt in.
What rights do they take over what you type and what the AI makes?
Posts you make can be edited, copied, published, and distributed. Feedback and receiver data get a perpetual license.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion of personal data is by written request. They also say they delete after 12 months of inactivity.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must be over 18 to register. They do not describe age checks beyond that statement.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated. Privacy changes are posted on the policy; material terms changes get 30 days’ website notice.
Can they close your account without warning, and can you get your data out first?
Access ends if you violate the terms. They can end paid subscriptions if they suspect a violation. You deactivate by writing via Contact Us.
If something goes wrong, who pays?
The service is as-is with broad liability limits, and you must indemnify them if you use it in violation of the terms.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew. Prepaid fees are not repaid. Price changes get 30 days’ notice. Consumers waive withdrawal.
The privacy policy is 2,417 words at a fairly hard level (Flesch reading ease 50.6); the terms are 4,947 words at a college level.
