Fly Io
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The policy describes staff access for safety and legal checks.
You own your apps; they collect account and usage data, keep it until you delete, and auto-renew paid plans.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, IP and browser data, cookies, analytics, and whatever you store in your apps.
Read the exact line
Privacy policy
“The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request.”
Training
They use it to run accounts, email you, improve the site, and fight fraud—not to sell ads about you.
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Privacy policy
“We need your User Personal Information to create your account, and to provide the services you request.”
Sharing
Vendors (payments, support, fraud checks) can see data; they say they do not sell it.
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Privacy policy
“We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes.”
Kept
They keep account data until you delete it; after you delete, they say the profile is gone in 30 days.
Read the exact line
Privacy policy
“We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion.”
Controls
You can edit your profile, delete the account in Settings, and turn off marketing cookies in the footer.
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Privacy policy
“If you would like to cancel your account, log into your Fly.io dashboard, navigate to “Account” and click “Settings”.”
Fine print
Plans auto-renew monthly; the service is as-is; they can change terms with notice; California courts apply.
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Terms of service
“IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE FLY.IO SERVICES, THEN YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account
Fly.io dashboard → Account → Settings → Delete Account
Turn off optional analytics cookies
“Cookie preferences” link in the page footer (EEA/UK/Switzerland)
Unsubscribe from marketing email
Unsubscribe link at the bottom of emails they send
Cancel auto-renew before the month ends
Written notice under Section 9.2 so it ends at the current Subscription Term
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If someone sues them because of how you used the service or what you hosted, you may have to pay their legal bills.
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Terms of service
“Customer will defend at its expense any suit brought against Fly.io, and will pay any settlement Customer makes or approves, or any damages finally awarded in such suit”
For example, if an app you host is accused of copying someone else’s code, you could have to pay Fly.io’s lawyers.
They do not promise the platform will always work or be secure.
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Terms of service
“THE FLY.IO SERVICES AND DOCUMENTATION ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS”
For example, if an outage takes your site down, they generally are not promising to make it up to you beyond the contract limits.
Paid plans keep charging every month at the current price unless you cancel.
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Terms of service
“YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT FLY.IO’S THEN CURRENT FEES”
For example, if you forget to cancel, next month’s bill still goes through at whatever the price is then.
Old unused accounts are not cleaned up automatically.
Read the exact line
Privacy policy
“We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion.”
For example, an account you opened years ago and forgot can still sit on their systems until you delete it.
You still own your data, but they can use it to run and improve the platform.
Read the exact line
Terms of service
“Customer hereby grants to Fly.io a non-exclusive, worldwide, and fully paid license (a) to use the Customer Data as necessary for purposes of providing the Fly.io Services to Customer and improving the Fly.io Services”
For example, they can process your app files to host them and to make the product better.
Staff are not supposed to peek at your apps except for security, upkeep, or help you asked for.
Read the exact line
Privacy policy
“fly.io employees do not access applications unless required to for security or maintenance, or for support reasons, with the consent of the application owner.”
For example, a support person should not open your app unless you agree they can help debug it.
They say they do not sell your personal info to other companies for those companies’ marketing.
Read the exact line
Privacy policy
“We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes.”
For example, they say they will not sell your email list to advertisers.
After you delete the account, they aim to wipe the profile in about a month.
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Privacy policy
“barring legal requirements, we will delete your full profile (within reason) within 30 days.”
For example, if you hit Delete Account today, they say the profile should be gone within 30 days unless the law says keep it.
Kids under 13 are not allowed; they close the account if they find out.
Read the exact line
Privacy policy
“If you’re a child under the age of 13, you may not have an account on fly.io.”
For example, a 12-year-old who signs up can have the account shut down.
Disputes go to California courts.
Read the exact line
Terms of service
“Customer hereby expressly consents to the personal and venue in the state and federal courts for the county in which Fly.io’s principal place of business is located”
For example, if you sued them, the case would be in their local California courts.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- auto-renewal
- Your subscription keeps charging you at the end of each period until you cancel it. For example, a free trial turns into a paid monthly plan unless you cancel before it ends.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
How we got here · grade A · score 61/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account details plus IP, cookies, browser info, and analytics, not just what you type into the product.
Does it record your voice, face or body, and what happens to that?
These documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say staff do not access apps except for security, maintenance, or support with the owner’s consent.
Are you profiled or tracked for advertising?
They use Google Analytics and PostHog on public pages and conversion measurement for their own ads.
Do they sell or share your data, and can you opt out?
They say they do not sell personal information and share it with vendors who process it for them.
What rights do they take over what you type and what the AI makes?
You own customer data; they get a license to use it to provide and improve the service.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in Settings; they say the full profile is deleted within 30 days unless the law requires keeping it.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe industry-standard protection and point to security disclosures, but not a named audit in this text.
Is there a real age gate, and are teens protected?
Under-13 users may not have an account; they close it if they learn someone is under 13. No extra age check is described.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated. Material privacy changes get at least 30 days’ notice on the site or by email.
Can they close your account without warning, and can you get your data out first?
Either side can end at the close of the current month with written notice, and they say you can export your data.
If something goes wrong, who pays?
The service is as-is, liability is capped at 12 months of fees, and you must defend them in several kinds of claims.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew monthly at then-current fees; refunds are not described.
The privacy policy is 3,063 words at a college level (Flesch reading ease 43.2); the terms are 3,628 words at a professional or legal expert level.
