- The documents do not say whether your data trains AI.
- Your data is used to target ads at you; you can opt out.
- They say they do not sell or share your data.
- The documents do not say who can read your content.
Google collects a lot of activity and location data, uses it for ads and product improvement, and you can turn some of that off in your account.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, your files and messages, device IDs, location, searches, and activity on many other sites.
Read the exact line
Privacy policy
“We collect location information when you use our services, which helps us offer features like driving directions, search results for things near you, and ads based on your location.”
Training
They personalize search, recommendations, and ads, and use data to improve and build new products.
Read the exact line
Privacy policy
“Depending on your settings, we may also show you personalized ads based on your interests and activity across Google services.”
Sharing
They say they do not sell your personal info; providers, partners, and legal requests can still get data.
Read the exact line
Privacy policy
“Google does not sell your personal information. Google also does not “share” your personal information as that term is defined in the ().”
Kept
The documents do not say a fixed number of days they keep data after you delete it.
Read the exact line
Privacy policy
“We explain how Google retains information in Retaining your information. You can also learn more about how Google data.”
Controls
You can manage activity, ads, and downloads in your Google Account, My Activity, and My Ad Center.
Read the exact line
Privacy policy
“You can also control what information we use to show you ads, or turn off personalized ads, by visiting My Ad Center.”
Fine print
Services are as-is, payouts are capped, and fights go to California courts.
Read the exact line
Terms of service
“These disputes will be resolved exclusively in the federal or state courts of Santa Clara County, California, USA, and you and Google consent to personal in those courts.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off personalized ads
My Ad Center (linked from the privacy policy as ad settings)
Review and delete saved activity
Google Account → My Activity (Search Services History and Web & App Activity)
Export a copy of your data
Google Takeout, as described in the terms when services change
Turn device location off if you do not need it
Your Android device’s settings app, as described in the privacy policy
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Google can collect what you do on many other websites and apps that use Google tools, plus Chrome history if you sync it.
Read the exact line
Privacy policy
“Activity on third-party sites and apps that use our services”
For example, visiting a news site that uses Google ads can send that visit back to Google even if you never open a Google app.
Your searches, videos, and other Google activity can be used to pick ads for you unless you change ad settings.
Read the exact line
Privacy policy
“Depending on your settings, we may also show you personalized ads based on your interests and activity across Google services.”
For example, searching for mountain bikes can lead to sports ads on YouTube.
Voice commands can be recorded, including a bit of audio from before you spoke.
Read the exact line
Privacy policy
“When your device detects an audio activation command, like “Hey Google,” Google records your voice and audio plus a few seconds before the activation.”
For example, saying Hey Google in a room can send the last few seconds of nearby talk to Google.
If something goes wrong, they say they will not pay more than $200 or what you paid them in the last year.
Read the exact line
Terms of service
“Google’s arising out of or relating to these terms is limited to the greater of (1) $200 or (2) the fees paid to use the relevant services in the 12 months before the dispute”
For example, if a free Google product caused a big loss, they say they would owe at most $200.
They do not promise the services will be accurate, always available, or fit for a special purpose.
Read the exact line
Terms of service
“TO THE EXTENT ALLOWED BY APPLICABLE LAW, WE PROVIDE OUR SERVICES “AS IS” WITHOUT ANY EXPRESS OR ”
For example, you should not treat Maps or Search as a guarantee that the information is correct.
You still own what you upload, but you give Google a wide right to copy and use it to run and improve the services.
Read the exact line
Terms of service
“host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you go”
For example, a photo in Google Photos can be stored, reformatted, and analyzed to suggest albums.
They say they train AI on public information; they do not clearly say here that private chats are used the same way.
Read the exact line
Privacy policy
“we use publicly available information to help train Google’s AI models and build products and features like Google Translate, Gemini Apps, and Cloud AI capabilities.”
For example, a news article about you that is already public could be used to help train models.
They state they do not sell your personal information under California’s definition of sale or share.
Read the exact line
Privacy policy
“Google does not sell your personal information. Google also does not “share” your personal information as that term is defined in the ().”
For example, they say they will not treat handing your name to an advertiser as a sale unless you ask them to connect a call.
You can turn off ads that are based on your interests in a Google settings page.
Read the exact line
Privacy policy
“You can also control what information we use to show you ads, or turn off personalized ads, by visiting My Ad Center.”
For example, you can open My Ad Center and switch off personalized ads so ads are less tied to your history.
They say they will warn you ahead of time if they make a big harmful change or shut a service, except in urgent cases.
Read the exact line
Terms of service
“If we make material changes that negatively impact your use of our services or if we stop offering a service, we’ll provide you with reasonable advance notice”
For example, if they planned to drop a product, they say they would give you time and a chance to export with Takeout.
which can be far and expensive for many people.
Read the exact line
Terms of service
“These disputes will be resolved exclusively in the federal or state courts of Santa Clara County, California, USA, and you and Google consent to personal in those courts.”
For example, if you live in another state, you would still have to sue in Santa Clara County courts.
Words to know
Legal words from the lines above, in plain English.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- CCPA
- California's privacy law, which gives residents the right to see, delete and stop the sale of their data. For example, a Californian can ask the app to stop selling their data and it must comply.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
How we got here · grade C · score 44/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect more than account and content: device IDs, precise location, browsing and third-party site activity, call logs, and partner data.
Does it record your voice, face or body, and what happens to that?
Voice and other media from your interactions can be recorded, including audio around Hey Google. Fingerprints are collected only if you choose to give them.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They show personalized ads from your Google activity and let you turn that off in My Ad Center. Many other sites also send activity to Google.
Do they sell or share your data, and can you opt out?
They explicitly say they do not sell personal information and do not share it as California law defines that word. They still use providers and ad partners.
What rights do they take over what you type and what the AI makes?
You keep ownership. You give Google a worldwide license to host, copy, change, and sublicense your content to run and improve the services.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They keep activity history and ad interest categories, and they say you can view and manage that in My Activity and your Google Account.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Kids below the age needed to manage an account need a parent’s permission. The terms do not describe a strong age check.
Will they tell you when the rules change, and is the policy specific?
The terms are dated and say they will give reasonable advance notice of material changes, with some urgent exceptions.
Can they close your account without warning, and can you get your data out first?
They may suspend or delete an account for serious breaches. They say they give advance notice when reasonably possible, with exceptions.
If something goes wrong, who pays?
Services are as-is. For most people, they cap what they will pay at $200 or the last 12 months of fees. Business users also must cover Google’s legal costs in some cases.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 7,149 words at a professional or legal expert level (Flesch reading ease 19.9); the terms are 4,137 words at a professional or legal expert level.
