Grok Bot

• What does the app collect beyond what it needs to work?

  They collect account details, birthday, chats, files, images, audio, and voice, plus device, usage, and cookie data. With your OK they can take precise location, and an X login can bring in posts you can see, including protected ones.

• Does it record your voice, face or body, and what happens to that?

  You can send audio, voice, video, and images, and those stay with your content. They also take the same broad rights over a person’s image, likeness, or voice that you include. They say they do not aim to collect biometric scans and do not use uploaded images to identify people.

• Are your chats and uploads used to train AI models, and is that off by default?

  Not stated in the documents.

• Can employees or contractors read your conversations, and when?

  Authorized staff may read how you use the service and your content to improve features, check security and misuse, and follow the law. No way to opt out of that review is described.

• Are you profiled or tracked for advertising?

  Cookies and similar tools may be used for targeted ads and to study traffic on their sites and on other sites. They say they do not change their practices when a browser sends Do Not Track.

• Do they sell or share your data, and can you opt out?

  Not stated in the documents.

• What rights do they take over what you type and what the AI makes?

  You keep ownership of what you submit and what Grok makes, but you also give them a forever, transferable right to use, change, share, and publicly display that content for any purpose. That right is not limited to running the service.

• How long do they keep your data after you delete it, and can you delete it in the app?

  If you delete chats or your account, they say the data is deleted within 30 days, unless they must keep it for legal, compliance, or safety reasons. Private Chat is also deleted within 30 days, with the same exception.

• Does it build a lasting memory or profile of you, and can you see, edit or turn it off?

  Not stated in the documents.

• Do they commit to basic security, and have they leaked data?

  They describe ordinary technical, administrative, and organizational protections, and they say no method is fully safe. They do not describe an outside audit or a program for reporting security flaws.

• Is there a real age gate, and are teens protected?

  You must be at least 13 and confirm that. Teens 13 to 17 need a parent or guardian who agrees to the terms. In Australia they also use age checks before 18+ content.

• Will they tell you when the rules change, and is the policy specific?

  Both documents show a date, and they post a new version when rules change. Keeping using the service means you accept the new rules. They do not promise advance notice for everyone, though people in Europe may get an in-app or email notice of a material change.

• Can they close your account without warning, and can you get your data out first?

  They can suspend access for any reason, or no reason where the law allows. They can also cancel or delete your account at any time without notice for a broken rule, the law, risk of harm, or more than 120 days of inactivity. No way to download your data first is described.

• If something goes wrong, who pays?

  The service is offered as-is, and what they pay is capped at what you paid or $100, whichever is more. You may also have to cover their legal costs for claims tied to your use, your input, or a broken rule. That cost-shifting rule does not apply to European consumers.

• Do subscriptions renew on their own, and can you get a refund?

  Paid plans charge your payment method again each period until you cancel. Money already paid is not refunded except where the law requires it. Price increases get reasonable notice before the next renewal. European consumers can withdraw within 14 days and get that subscription payment back.

The privacy policy is 2,360 words at a college graduate level (Flesch reading ease 37.6); the terms are 7,758 words at a college level.