Habbo.com.br
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
They collect account, chat, device and ad data, show targeted ads, take a broad license, and sales are usually final.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
They collect account info, chats, friends, device IDs, IP location, cookies, and how you play and click ads.
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Privacy policy
“As informações que obtemos do(s) seu(s) dispositivo(s) incluem tipo, IDs, identificadores on-line (endereço IP), marcação de tempo, dados de geolocalização (com base no endereço IP)”
Training
They use your data to run the game, personalize ads and offers, measure campaigns, and stop abuse.
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Privacy policy
“para fornecer anúncios (direcionados e não direcionados) em nossos Serviços; para mostrar a você anúncios de nossos Serviços em outros sites ou apps;”
Sharing
Staff, payment firms, ad partners (with consent), social logins, and a public Habbo API can see some data.
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Privacy policy
“Com o seu consentimento, compartilhamos seus Dados Pessoais com empresas anunciantes de terceiros para coletar seus Dados Pessoais quando você usa nossos Serviços.”
Kept
Account data lasts while you play; analytics up to three years; payments seven to ten years.
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Privacy policy
“Armazenamos os dados da análise (personalizados) por três anos.”
Controls
You can request your data or delete the account in Settings, and change ad and cookie choices.
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Privacy policy
“Faça o login na sua Conta Habbo e clique no botão Settings (Configurações). Acesse a guia Account data (Dados da conta). Clique no botão Delete account (Excluir conta).”
Fine print
They take a broad license on your posts, virtual goods are usually non-refundable, and they can close accounts.
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Terms of service
“você concede irrevogavelmente à Sulake uma licença não exclusiva, mundial, livre de royalties, sublicenciável e transferível para usar, reproduzir, distribuir, preparar trabalhos derivados, exibir, executar e explorar”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your Habbo account
Log in, Settings (gear), Account data, Delete account
Download a copy of your data
Settings, Account data, Request data
Turn off personalized ads and extra cookies
Game privacy settings or the cookie preference center on the site
Set your profile to private
In-game settings menu after you create the account
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own your posts, but they can copy, share, and reuse them worldwide, including through others.
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Terms of service
“você concede irrevogavelmente à Sulake uma licença não exclusiva, mundial, livre de royalties, sublicenciável e transferível para usar, reproduzir, distribuir, preparar trabalhos derivados, exibir, executar e explorar”
For example, a room description you write could be used in their ads without extra pay to you.
Credits and furniture you buy with real money are usually not refundable.
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Terms of service
“você reconhece, portanto, que todas as vendas de Moeda Virtual e Bens Virtuais são finais (ou seja, você perde seu direito de retirada) e nenhum reembolso será fornecido pela Sulake”
For example, if you buy diamonds by mistake, the terms say you generally cannot get the money back.
If someone sues them over what you did or posted, you may have to cover their legal costs.
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Terms of service
“Você concorda em indenizar, proteger e isentar a Sulake e seus sucessores e cessionários de qualquer reivindicação, demanda, danos ou outras perdas, incluindo honorários advocatícios razoáveis”
For example, if a chat you posted leads to a lawsuit, you might have to pay their lawyers.
If you agree, ad companies can collect your device and play data to target ads.
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Privacy policy
“Com o seu consentimento, compartilhamos seus Dados Pessoais com empresas anunciantes de terceiros para coletar seus Dados Pessoais quando você usa nossos Serviços.”
For example, an ad network could use your game purchases to show you more ads elsewhere.
Anyone can look up parts of your Habbo profile through a public interface, even fan sites.
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Privacy policy
“A Habbo API é acessível publicamente sem restrições ou necessidade de chaves de acesso. Esta API permite que terceiros visualizem informações específicas associadas ao seu perfil Habbo.”
For example, a fan site could list your badges and rooms without asking you first.
Humans as well as computers can read what you post to moderate the hotel.
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Terms of service
“podemos monitorar o Conteúdo Gerado pelo Usuário e suas atividades em conexão com o Serviço, por meio de sistema de monitoramento automatizado e moderação humana”
For example, a moderator could read a public room chat if it is flagged or sampled.
Payment-related records can be kept for many years even after you stop playing.
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Privacy policy
“Armazenamos essas informações por pelo menos 7 anos, ou até 10 anos, dependendo do provedor de serviços.”
For example, a credit purchase from years ago may still sit in their payment files.
They say they do not sell data, but they still share it for business, including ads if you consent.
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Privacy policy
“Não vendemos seus Dados Pessoais. No entanto, podemos compartilhar ou fornecer acesso a cada uma das categorias de Dados Pessoais que coletamos conforme necessário para nossos fins comerciais.”
For example, California users are told there is no sale, yet ad partners can still get data with consent.
The privacy policy says the game is not for under-16s, while the terms say you must be 18. Age is self-declared.
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Privacy policy
“Os Serviços não estão direcionados nem estão destinados ao uso de ninguém com idade inferior a 16 (dezesseis) anos.”
For example, a teen can type a birth date and still create an account if no extra check is done.
You can change ad and cookie choices in the game or cookie banner.
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Privacy policy
“Você pode ajustar suas preferências de privacidade em qualquer momento nas configurações do jogo ou de cookies.”
For example, you can turn off personalized ads and still see generic ads in the hotel.
How we got here · grade F · score 33/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account and chat content plus device IDs, IP, cookie data, play stats, and ad clicks. Location is based on IP, not GPS.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor user content with automated tools and human moderation. No opt-out of that review is described.
Are you profiled or tracked for advertising?
With consent they let Google and other ad companies collect device, location, and play data for personalized ads.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but share with ad partners if you consent, and a public API exposes some profile fields.
What rights do they take over what you type and what the AI makes?
You keep ownership of your posts, but you give them a worldwide, royalty-free, sublicensable license to use them.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in Settings, but analytics can be kept three years and payment records seven to ten years.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store game progress, friends, and user segments for offers. The policy does not describe viewing or editing a full memory profile.
Do they commit to basic security, and have they leaked data?
They say they use technical and organizational security measures and test them, but no independent audit is described.
Is there a real age gate, and are teens protected?
The privacy policy says the service is not for under-16s; the terms say you must be 18. Age is declared by you, not extra-checked in these pages.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and they email you for important privacy changes. Retention and some purposes stay fairly general.
Can they close your account without warning, and can you get your data out first?
They can suspend or end your account for rules, 180 days of inactivity, or other reasons, and you lose access to content; refunds are generally not owed.
If something goes wrong, who pays?
The service is offered as-is with a low money cap, and you agree to cover their legal costs if third parties sue over your use or posts.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and goods sales are final with no refund unless extra terms say otherwise. Ending the account does not refund fees already charged.
The privacy policy is 8,094 words at a professional or legal expert level (Flesch reading ease 12.8); the terms are 8,388 words at a professional or legal expert level.
