Habbo.de
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You give Sulake a broad license to your posts, virtual items are non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
These terms do not list what they collect; they point you to a privacy policy we do not have here.
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Terms of service
“Informationen darüber, wie wir Ihre personenbezogenen Daten erheben und/oder verarbeiten, finden Sie in unserer Datenschutzerklärung.”
Training
They use your posts under a broad license and may run personalized in-game campaigns from your account and purchase activity.
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Terms of service
“Bei diesen Kampagnen können Ihnen Spielwährung oder Spielgüter im Tausch gegen echtes Geld angeboten werden. Für diese gezielten Kampagnen kann Sulake Ihr Kontoalter, Ihr jüngstes Kaufverhalten und Ihre Nutzungshäufigkeit des Dienstes verwenden”
Sharing
Staff can watch user posts with automated tools and human moderators; third-party sites and ads may also see you.
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Terms of service
“In diesem Zusammenhang können wir nutzergenerierte Inhalte und Ihre Aktivitäten im Zusammenhang mit dem Dienst über ein automatisiertes Überwachungssystem und menschliche Moderation überwachen”
Kept
The terms do not say how long they keep personal data after you leave.
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Terms of service
“Sie können Ihren Zugang zum Dienst jederzeit und ohne Angabe von Gründen kündigen, indem Sie uns über das Habbo Helptool kontaktieren.”
Controls
You can close access via the Habbo Helptool; there is no in-app data-export path described here.
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Terms of service
“Sie können Ihren Zugang zum Dienst jederzeit und ohne Angabe von Gründen kündigen, indem Sie uns über das Habbo Helptool kontaktieren.”
Fine print
Virtual purchases are final, they can close you, you them.
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Terms of service
“Sie erkennen an, dass daher alle Verkäufe von virtueller Währung und virtuellen Gütern endgültig sind (d. h. Sie verlieren Ihr Widerrufsrecht) und Sulake keine Rückerstattungen leistet”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Close your access to the service
Habbo Helptool (https://help.habbo.de)
Read the privacy policy they point to
Datenschutzerklärung linked from the terms (not included in this pack)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own your posts, but they can copy, change, share, and use them anywhere, including for ads, and they can pass that right to others.
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Terms of service
“Sie behalten das Eigentum an Ihren nutzergenerierten Inhalten, gewähren Sulake jedoch hiermit unwiderruflich eine nicht exklusive, weltweite, gebührenfreie, unterlizenzierbare und übertragbare Lizenz zur Nutzung, Vervielfältigung, Verbreitung, Erstellung abgeleiteter Werke, Anzeige, Vorführung und anderweitigen Nutzung der nutzergenerierten Inhalte”
For example, a room description you wrote could be used in Habbo marketing without paying you.
Money spent on coins and furniture is usually gone for good.
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Terms of service
“Sie erkennen an, dass daher alle Verkäufe von virtueller Währung und virtuellen Gütern endgültig sind (d. h. Sie verlieren Ihr Widerrufsrecht) und Sulake keine Rückerstattungen leistet, es sei denn, in den anwendbaren Zusatzbedingungen ist etwas Abweichendes angegeben.”
For example, if you buy Habbo coins and then change your mind, they say they will not refund you.
If someone sues them because of what you posted or how you used Habbo, you may have to cover their legal costs.
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Terms of service
“Sie erklären sich damit einverstanden, Sulake und seine Rechtsnachfolger und Abtretungsempfänger von jeglichen Ansprüchen, Forderungen, Schäden oder sonstigen Verlusten, einschließlich angemessener Anwaltskosten, freizustellen, zu schützen und schadlos zu halten, die von Dritten geltend gemacht werden”
For example, if another player sues over a message you sent, they can ask you to pay their lawyers.
They can lock or close your account under these rules and say they are not to you for doing so.
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Terms of service
“Sulake behält sich das Recht vor, Ihr Konto zu kündigen oder auszusetzen oder Ihren Zugriff auf Ihr Konto und/oder die Dienste (dauerhaft) einzuschränken und Benutzernamen jederzeit gemäß diesen Nutzungsbedingungen”
For example, they could ban your username and you would lose access to rooms and items you paid for.
If they suspend or end your account for rule breaks, inactivity, or illegal content, they do not have to give money or items back.
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Terms of service
“IM FALLE EINER AUSSETZUNG ODER BEENDIGUNG GEMÄSS (A), (B) ODER (D) IST SULAKE NICHT VERPFLICHTET, DEN NUTZERN IM ZUSAMMENHANG MIT DIESEN EINGESTELLTEN DIENSTEN RÜCKERSTATTUNGEN, VORTEILE ODER ANDERE ENTSCHÄDIGUNGEN ZU GEWÄHREN.”
For example, after 180 days unused they can close you and keep what you spent.
not a normal , unless an exception applies.
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Terms of service
“Durch die Zustimmung zu diesen Bedingungen erklären Sie und Sulake sich damit einverstanden, alle Streitigkeiten durch ein endgültiges und verbindliches Schiedsverfahren beizulegen, wie hierin beschrieben”
For example, you generally cannot join a group lawsuit over lost coins.
If they post new terms, keeping playing means you accepted them.
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Terms of service
“Ihre fortgesetzte Nutzung der Dienste nach einer solchen Mitteilung die Annahme und Zustimmung zu diesen Änderungen darstellt.”
For example, a new no-refund rule could apply the next time you log in after they post it.
People and software can read what you post; they do not promise to check everything first.
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Terms of service
“In diesem Zusammenhang können wir nutzergenerierte Inhalte und Ihre Aktivitäten im Zusammenhang mit dem Dienst über ein automatisiertes Überwachungssystem und menschliche Moderation überwachen, jedoch nicht alle nutzergenerierten Inhalte überwachen oder vorab prüfen.”
For example, a chat on a public board could be read by a moderator.
They say you must be 16 or older to register; younger users need a guardian’s consent as described.
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Terms of service
“Durch die Registrierung eines Kontos oder die anderweitige Nutzung des Dienstes erklären Sie, dass Sie mindestens 16 Jahre alt sind.”
For example, a 15-year-old is told not to create an account.
How we got here · grade F · score 24/100 · 15 of 15 policy answers backed by a verified quote · 6 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may watch user-made content and activity with automated systems and human moderators, with no opt-out described.
Are you profiled or tracked for advertising?
The service can include third-party ads and links, and they run personalized in-game campaigns using account age, purchases, and how often you play.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you give them an irrevocable, worldwide, royalty-free, sublicensable, transferable license to use your posts in any media, including advertising.
How long do they keep your data after you delete it, and can you delete it in the app?
You can end access by contacting the Habbo Helptool; the terms do not say data is deleted in-app within a set number of days.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must declare you are at least 16; if you are not an adult, a guardian must agree. No extra age-check method is described.
Will they tell you when the rules change, and is the policy specific?
They may post new terms in the service; continued use after that notice counts as acceptance. The document is dated 13.02.2025.
Can they close your account without warning, and can you get your data out first?
They can suspend or end your account, including after 180 days unused; termination ends your license and they generally owe no refunds.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid in six months or 500 euros, and you must indemnify them for third-party claims tied to your use and posts.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and goods sales are final and generally non-refundable; closing your account also brings no refund of billed fees. Prepaid club refunds are only mentioned if the whole service shuts down.
The terms are 7,749 words at a professional or legal expert level.