Habbo.es
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You license your posts forever, buy virtual goods with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
These terms do not say what personal data they collect; they point to a privacy notice we do not have.
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Terms of service
“En nuestro Aviso de privacidad se proporciona información sobre cómo recopilamos y tratamos sus datos personales.”
Training
They take a broad license to your posts and may use account age and buying habits for in-game campaigns.
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Terms of service
“otorga a Sulake de manera una licencia universal, transferible, no exclusiva, libre de regalías y susceptible de subrogación para utilizar, reproducir, distribuir, elaborar obras derivadas, exhibir, ejecutar o explotar de cualquier otro modo el Contenido generado por usuarios”
Sharing
Staff may watch your posts with automated tools and human moderators; third-party ads and links may also see you.
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Terms of service
“podríamos supervisar el Contenido generado por usuarios y sus actividades en relación con el Servicio mediante un sistema de supervisión automatizado y moderación humana”
Kept
The documents do not say how long they keep your personal data after you leave.
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Terms of service
“En nuestro Aviso de privacidad se proporciona información sobre cómo recopilamos y tratamos sus datos personales.”
Controls
You can stop using Habbo via the in-game helper; you keep no ownership of virtual coins or items.
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Terms of service
“Puede interrumpir su acceso al Servicio en cualquier momento, por cualquier motivo y sin incurrir en penalización alguna poniéndose en contacto con nosotros a través del Ayudante de Habbo.”
Fine print
Purchases are final, is capped, you them.
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Terms of service
“usted confirma que es consciente de que todas las compras de Moneda virtual y Bienes virtuales son definitivos (es decir, sin derecho de desistimiento), sin que Sulake tenga obligación de reembolsarlos”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Stop using the service and close access
Contact them through the Ayudante de Habbo
Report illegal or rule-breaking content
Write through the Ayudante de Habbo
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can copy, change, sell, and anything you post, forever, without paying you.
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Terms of service
“otorga a Sulake de manera una licencia universal, transferible, no exclusiva, libre de regalías y susceptible de subrogación para utilizar, reproducir, distribuir, elaborar obras derivadas, exhibir, ejecutar o explotar de cualquier otro modo el Contenido generado por usuarios”
For example, a room design or wall post you made could be used in their ads even after you quit.
Money spent on coins and furniture is gone; they do not have to refund you.
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Terms of service
“usted confirma que es consciente de que todas las compras de Moneda virtual y Bienes virtuales son definitivos (es decir, sin derecho de desistimiento), sin que Sulake tenga obligación de reembolsarlos”
For example, if you buy diamonds and then get banned, you generally do not get that money back.
If someone sues them because of something you posted or did, you may have to pay their legal bills.
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Terms of service
“Por el presente, acepta indemnizar, defender eximir de toda responsabilidad a Sulake, y a sus sucesores y cesionarios, frente a cualquier reclamación o demanda por daños y perjuicios u otras pérdidas, incluidos los honorarios razonables en concepto de servicios jurídicos”
For example, if another player sues over a message you sent, they can ask you to cover their lawyer costs.
not a normal court case, unless you opt out in time.
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Terms of service
“usted y Sulake convienen en cada caso resolver cualquier Disputa mediante el proceso de arbitraje definitivo y vinculante descrito en este documento”
For example, if many players lose items, you generally cannot join a group lawsuit unless you opted out within 30 days.
They can suspend or permanently close your account if they decide you broke the rules, among other reasons.
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Terms of service
“SULAKE PODRÁ RESCINDIR SU LICENCIA DEL SERVICIO O SUSPENDER DE CUALQUIER OTRO MODO SU CUENTA CON ARREGLO A LAS PRESENTES CONDICIONES O A LAS POLÍTICAS DE EXPULSIÓN Y SUSPENSIÓN DESCRITAS EN LA MANERA HABBO SI: (A) INCUMPLE O INFRINGE ESTAS CONDICIONES”
For example, a ban can wipe your access to rooms and items you paid for, usually without a refund.
Virtual coins and furniture are not your property; they stay theirs and can be changed or deleted.
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Terms of service
“usted no mantiene ningún otro interés, incluido ningún interés de propiedad, de exclusividad, de propiedad intelectual, de titularidad o económico en relación con su Moneda virtual o sus Bienes virtuales”
For example, they can change or remove a rare item you bought and you have no ownership claim.
If they change the rules and you keep playing, they treat that as you agreeing.
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Terms of service
“cada vez que inicie sesión en el Servicio o acceda a él para utilizarlo, estará aceptando las Condiciones en vigor en ese momento”
For example, a new no-refund rule could apply the next time you log in after they post it.
Humans and software can read what you post in the hotel.
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Terms of service
“podríamos supervisar el Contenido generado por usuarios y sus actividades en relación con el Servicio mediante un sistema de supervisión automatizado y moderación humana”
For example, a private-looking chat or wall post can be reviewed by a moderator.
You must say you are 16 or older; they rely on that statement.
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Terms of service
“Al registrarse con una Cuenta o hacer uso del Servicio de cualquier otro modo, declara que es mayor de 16 años.”
For example, a 15-year-old who ticks the box is still not allowed, but they may not check ID.
How we got here · grade F · score 20/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may watch user posts and activity with automated systems and human moderators. No opt-out is described.
Are you profiled or tracked for advertising?
The service can include third-party ads and links that may set cookies or collect information. They are not responsible for those parties.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You keep title to your posts if any, but you give Sulake an irrevocable, worldwide, transferable, royalty-free, sublicensable license to use and exploit them.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must declare you are over 16. Under-16s must not create accounts; teens still under local majority need a parent’s approval.
Will they tell you when the rules change, and is the policy specific?
The terms are dated 13.2.2025. Logging in again after they post new terms counts as accepting them.
Can they close your account without warning, and can you get your data out first?
They may suspend or close accounts for rule breaks, 180 days of inactivity, illegal content, or if they think you create legal risk. No general advance-notice or export right is promised.
If something goes wrong, who pays?
The service is as-is, liability is capped at six months of payments or 500 euros, and you must indemnify them for claims tied to your use or posts.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and items are licensed, not owned. Purchases are final with no withdrawal right, and they generally need not refund you, including after a ban.
The terms are 9,512 words at a professional or legal expert level.
