Habbo.fr
- The documents do not say whether your data trains AI.
- Your data is used to target ads at you; you can opt out.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You give Sulake a broad license to your posts, virtual goods are non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
The terms do not say what personal data they collect; they point to a privacy policy we do not have.
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Terms of service
“Les modalités relatives à la collecte et/ou au traitement de vos données personnelles sont détaillées dans notre Politique de Confidentialité.”
Training
They use your posts under a wide license and may target in-game offers using your account age and buying habits.
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Terms of service
“vous accordez irrévocablement à Sulake une licence non exclusive, mondiale, libre de redevances, pouvant faire l’objet de sous-licences et transférable, pour utiliser, reproduire, distribuer”
Sharing
Staff can watch user posts with automated tools and human moderators; third-party sites may also see you.
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Terms of service
“nous pouvons surveiller les Contenus Générés par les Utilisateurs ainsi que vos activités liées au Service, au moyen de systèmes de surveillance automatisés et de modération humaine.”
Kept
The documents do not say how long they keep your data after you leave.
Read the exact line
Terms of service
“Les modalités relatives à la collecte et/ou au traitement de vos données personnelles sont détaillées dans notre Politique de Confidentialité.”
Controls
You can close access via customer service; you have six months to appeal a ban; no in-app data tools are described.
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Terms of service
“Vous pouvez résilier votre accès au service à tout moment et pour toute raison, sans pénalité, en nous contactant via notre Service Client.”
Fine print
No refunds on virtual goods, they can close you, you them.
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Terms of service
“tous les achats de Monnaie Virtuelle et de Biens Virtuels sont définitifs (c’est-à-dire que vous renoncez à votre droit de rétractation) et qu’aucun remboursement ne sera accordé”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Close your account
Contact Habbo Service Client as described in the terms
Appeal a ban within six months
Contact customer service within six months of the suspension or termination decision
Read the privacy policy separately
The terms say personal data rules are in the Politique de Confidentialité (not included here)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can copy, change, share, and commercially use anything you post, forever, even after you leave.
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Terms of service
“vous accordez irrévocablement à Sulake une licence non exclusive, mondiale, libre de redevances, pouvant faire l’objet de sous-licences et transférable, pour utiliser, reproduire, distribuer”
For example, a room design or wall post you made could be used in their ads without paying you.
Money spent on coins and furniture is gone; they say you give up the usual right to cancel.
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Terms of service
“tous les achats de Monnaie Virtuelle et de Biens Virtuels sont définitifs (c’est-à-dire que vous renoncez à votre droit de rétractation) et qu’aucun remboursement ne sera accordé par Sulake”
For example, if you buy Habbo credits by mistake, they say they will not refund you.
If someone sues them because of what you posted or how you used Habbo, you may have to pay their legal bills.
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Terms of service
“Vous acceptez d’indemniser, de défendre et de dégager de toute responsabilité Sulake ainsi que ses successeurs et ayants droit en cas de réclamation, demande, dommage ou autre perte”
For example, if another player claims your avatar copied their art, you could be on the hook for Sulake’s lawyer costs.
They can shut or limit your account at any time and take your username.
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Terms of service
“NOUS POUVONS RÉSILIER VOTRE LICENCE D’UTILISATION DU SERVICE OU SUSPENDRE VOTRE COMPTE CONFORMÉMENT AUX PRÉSENTES CONDITIONS ET/OU AUX POLITIQUES DE SUSPENSION ET D’EXCLUSION DÉCRITES DANS LA HABBO ATTITUDE SI”
For example, they could lock you out and you would lose access to rooms and items you paid for.
not a normal court, unless you opt out in time.
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Terms of service
“vous et Sulake convenez de résoudre tout litige par un arbitrage définitif et contraignant, tel que discuté dans cette section, sauf dans les cas énoncés”
For example, if many players lose items, you generally cannot join a group lawsuit.
If they change the rules and you keep playing, they treat that as you agreeing.
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Terms of service
“La poursuite de votre utilisation du Service après une telle notification constitue une acceptation des modifications et votre engagement à être lié par celles-ci.”
For example, they could post new terms and your next login would count as yes.
Humans and software can read your messages and activity to moderate the hotel.
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Terms of service
“nous pouvons surveiller les Contenus Générés par les Utilisateurs ainsi que vos activités liées au Service, au moyen de systèmes de surveillance automatisés et de modération humaine.”
For example, a moderator could read a private chat if they think it breaks the rules.
They can target special offers using how old your account is and what you recently bought.
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Terms of service
“Sulake peut utiliser l’âge de votre compte, vos comportements récents d’achat et la fréquence récente de votre utilisation du Service”
For example, a heavy spender might see extra credit-pack ads in the game.
You must say you are 16 or older; they rely on you telling the truth.
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Terms of service
“En créant un Compte ou en utilisant les Services, vous déclarez être âgé(e) d’au moins 16 ans.”
For example, a 14-year-old could still type that they are 16 and get an account.
You can keep the right to go to court if you email them within 30 days of first agreeing.
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Terms of service
“Vous pouvez refuser de résoudre tout litige par un arbitrage définitif et contraignant, tel que discuté dans cette section, en contactant legal@azerion.com dans un délai de 30 jours”
How we got here · grade F · score 23/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor user content and activity with automated systems and human moderation. No opt-out is described.
Are you profiled or tracked for advertising?
They target in-game campaigns using account age, recent purchases, and how often you play. Third-party ads and cookies are mentioned; no clear ad opt-out is in these terms.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You keep ownership of your posts, but you give Sulake an irrevocable, worldwide, royalty-free, sublicensable, transferable license to use them in any media.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must declare you are at least 16. Minors need a legal representative’s consent. There is no described age-check beyond that statement.
Will they tell you when the rules change, and is the policy specific?
The terms are dated 13.2.2025. They may post new terms on the service; keeping playing after notice means you accept.
Can they close your account without warning, and can you get your data out first?
They reserve the right to suspend or terminate your account at any time, including for inactivity of 180 days. No data-export right is described, and refunds are generally refused.
If something goes wrong, who pays?
The service is “as is,” liability is capped at six months of payments or 500 euros, and you must indemnify Sulake for many third-party claims tied to your use.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and goods purchases are final with no refunds. Closing your account also brings no refund of fees already charged. Habbo Club refunds are only mentioned if the whole service shuts down.
The terms are 8,580 words at a professional or legal expert level.
