Habbo.it
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
Habbo collects account, chat, device and ad data, shares ads with partners if you consent, and takes a broad license on what you post.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
They collect your account, chats, friends, device IDs, IP, play activity, and sometimes social-login data.
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Privacy policy
“Le informazioni che otteniamo dal tuo o dai tuoi dispositivi includono il tipo di dispositivo, gli ID del dispositivo, gli identificatori online (il tuo indirizzo IP), l'indicatore data e ora, i dati di geolocalizzazione (in base al tuo indirizzo IP), gli URL visitati”
Training
They use your data to run the game, send ads, measure campaigns, and stop fraud.
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Privacy policy
“per inviare pubblicità (mirate e non) nei nostri Servizi per mostrarti pubblicità dei nostri Servizi in altri siti web e app per misurare l'efficacia della pubblicità per personalizzare le pubblicità per te”
Sharing
Staff, payment firms, ad companies (if you consent), and a public API can see parts of your profile.
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Privacy policy
“Con il tuo consenso, condivideremo i tuoi dati personali con aziende pubblicitarie terze o consentire ad aziende pubblicitarie terze di ottenere i tuoi dati personali quando utilizzi i nostri Servizi.”
Kept
Account data lasts while you play; some logs last 60 days, analytics three years, payments up to 10 years.
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Privacy policy
“I dati del tuo account saranno conservati durante tutta l'esistenza del tuo account, in base all'esecuzione di un contratto.”
Controls
You can request your data or delete the account in Settings, and change cookie and ad choices.
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Privacy policy
“Accedi al tuo account Habbo e fai clic sul pulsante Settings (Impostazioni). Vai nella scheda Account data (Dati dell'account). Fai clic sul pulsante Delete account (Cancella account).”
Fine print
They can close accounts, virtual goods are not refundable, and you may have to pay their legal costs.
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Terms of service
“L’utente riconosce che tutte le vendite di Valuta virtuale e Beni virtuali sono definitive (vale a dire che l’utente perde il diritto di recesso) e che Sulake non fornirà alcun rimborso”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your Habbo account
In-game Settings (gear) → Account data → Delete account
Download a copy of your data
Settings → Account data → Request data (link lasts 10 days)
Turn off personalized ads and extra cookies
Cookie settings / in-game privacy settings, or refuse targeted-ad cookies
Set your profile to private
In-game settings menu after you create an account
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own what you post, but they get a worldwide license they can pass to others to use it however they want.
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Terms of service
“L’utente manterrà la proprietà dei Contenuti da lui generati, tuttavia concede irrevocabilmente a Sulake una licenza non esclusiva, mondiale, esente da royalty, con facoltà di sub-licenza e trasferibile”
For example, a room description or chat post you wrote could be reused or shown elsewhere without paying you.
If someone sues them because of something you did or posted, you may have to cover their legal bills.
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Terms of service
“L’utente accetta di indennizzare, manlevare e difendere Sulake e i suoi successori e cessionari da qualsiasi reclamo, richiesta, danno o altra perdita, comprese le ragionevoli spese legali”
For example, if another player claims your post copied their work, you could be asked to pay Sulake’s lawyers.
Credits and furniture you buy with real money are final. They say they will not refund you.
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Terms of service
“L’utente riconosce che tutte le vendite di Valuta virtuale e Beni virtuali sono definitive (vale a dire che l’utente perde il diritto di recesso) e che Sulake non fornirà alcun rimborso”
For example, if you buy diamonds by mistake, the terms say you do not get the money back.
If you agree, ad companies can get your device and play data to show targeted ads.
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Privacy policy
“Con il tuo consenso, condivideremo i tuoi dati personali con aziende pubblicitarie terze o consentire ad aziende pubblicitarie terze di ottenere i tuoi dati personali quando utilizzi i nostri Servizi.”
For example, Google ads in the game can collect your IP and device ID to follow you with ads.
Anyone can look up parts of your Habbo profile through a public interface, even fan sites.
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Privacy policy
“l'API Habbo è accessibile al pubblico senza restrizioni o necessità di chiavi di accesso. Questa API consente a terze parti di visualizzare informazioni specifiche associate al tuo profilo Habbo.”
For example, a fan site could list your avatar, motto, badges, and rooms without asking you first.
They can have both computers and people look at what you post and how you play.
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Terms of service
“possiamo monitorare i Contenuti generati dall’utente e le attività dell’utente in relazione al Servizio, tramite un sistema di monitoraggio automatizzato e la moderazione umana”
For example, a moderator could read a public room chat if the filter flags it.
Deleting the account does not always wipe everything; they may keep records for law or other stated reasons.
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Privacy policy
“Habbo potrebbe conservare i dati del tuo account dopo la richiesta di eliminazione a causa di requisiti normativi o legali, o per motivi stabiliti in questo Avviso sulla privacy.”
For example, after you hit Delete account, purchase records might still be kept for tax rules.
You must be at least 16. They say they will delete data if they learn someone is younger.
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Privacy policy
“I servizi non sono rivolti, né il loro uso è inteso, per nessuno di età inferiore ai 16 anni.”
For example, a 15-year-old who signs up should not use Habbo, and they ask you to report it.
They say they do not sell your data, but they still share it for business uses such as ads and vendors.
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Privacy policy
“Non vendiamo i tuoi dati personali. Tuttavia, potremmo condividere o fornire l'accesso alle varie categorie dei dati personali raccolti, poiché necessario ai nostri scopi commerciali.”
For example, California players are told there is no sale, yet ad partners can still get data with consent.
They say they use technical and organizational security and test it, but they do not name audits.
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Privacy policy
“Abbiamo implementato appropriate misure di sicurezza tecniche e organizzative pensate per proteggere i tuoi dati personali dalla distruzione, la perdita, l'alterazione, l'accesso, la rivelazione o l'utilizzo accidentale, illegale o non autorizzato.”
For example, they claim they try to stop accidental leaks, without listing a public bug-bounty program.
How we got here · grade D · score 35/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account details, chats, friend lists, device IDs, IP, approximate location from IP, cookies, play activity, and ad clicks—more than just login and messages.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor user content with automated tools and human moderation. The policy does not describe an opt-out from that review.
Are you profiled or tracked for advertising?
With your consent they show personalized ads and let third-party ad companies collect device, location, and play data.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but they share with ad companies if you consent and with a public profile API. You can refuse personalized ads.
What rights do they take over what you type and what the AI makes?
You keep ownership of posts, but you give them an irrevocable worldwide royalty-free license they can sublicense and transfer.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in Settings, but they may keep data after that, analytics for three years, and payment records for 7 to 10 years.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use technical and organizational security measures and test them, without naming an independent audit.
Is there a real age gate, and are teens protected?
You must be 16 or older. They rely on you declaring your age and on app stores, and say they delete data if they learn someone is under 16.
Will they tell you when the rules change, and is the policy specific?
The privacy notice is dated 24.11.2025 and they say they email you about important changes. Retention and some purposes stay fairly general.
Can they close your account without warning, and can you get your data out first?
They can close or suspend your account for rule breaks, 180 days of inactivity, or other listed reasons, and they say they have no liability to you for doing so.
If something goes wrong, who pays?
The service is offered as-is, their payout is capped at what you paid in six months or 500 euros, and you must cover their legal costs for claims tied to your use.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and items are sold as final with no refunds, except a possible pro-rata refund if the whole service shuts down for Club subscribers.
The privacy policy is 8,449 words at a professional or legal expert level (Flesch reading ease 1.1); the terms are 8,526 words at a professional or legal expert level.
