Habbo.it
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You grant a broad license on your posts, virtual goods are non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
This file is only the terms; it does not list what personal data they collect.
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Terms of service
“Le informazioni sulle modalità di raccolta e/o trattamento dei dati personali sono contenute nella nostra Informativa sulla privacy.”
Training
They may monitor your posts with humans and bots, and run targeted in-game campaigns.
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Terms of service
“possiamo monitorare i Contenuti generati dall’utente e le attività dell’utente in relazione al Servizio, tramite un sistema di monitoraggio automatizzato e la moderazione umana”
Sharing
Third-party sites and ads may see you; Sulake says it is not responsible for them.
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Terms of service
“I Collegamenti di terzi possono inviare cookie o richiedere informazioni personali all'utente; poiché Sulake non ha alcun controllo su questi Collegamenti di terzi”
Kept
The terms do not say how long they keep personal data after you leave.
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Terms of service
“Le informazioni sulle modalità di raccolta e/o trattamento dei dati personali sono contenute nella nostra Informativa sulla privacy.”
Controls
You can stop using the service and contact player support.
No exact line could be verified.
Fine print
Virtual purchases are final, they can close your account, you them, and continued use accepts new terms.
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Terms of service
“l’utente riconosce che tutte le vendite di Valuta virtuale e Beni virtuali sono definitive (vale a dire che l’utente perde il diritto di recesso) e che Sulake non fornirà alcun rimborso”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Stop using and ask to close access
Contact Sulake Player Support (Supporto al Giocatore)
Read the privacy policy they point to
Informativa sulla privacy linked from these terms (not included here)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own your posts, but they get a lasting worldwide right to copy, change, share, and them.
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Terms of service
“concede irrevocabilmente a Sulake una licenza non esclusiva, mondiale, esente da royalty, con facoltà di sub-licenza e trasferibile per l’uso, la riproduzione, la distribuzione, la preparazione di lavori derivati”
For example, a room description you wrote could be reused in ads or given to a partner even after you quit.
If someone sues them because of what you did or posted, you may have to pay their legal costs.
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Terms of service
“L’utente accetta di indennizzare, manlevare e difendere Sulake e i suoi successori e cessionari da qualsiasi reclamo, richiesta, danno o altra perdita, comprese le ragionevoli spese legali”
For example, if another player sues over something you posted in a room, they can ask you to cover their lawyers.
Money spent on coins and furniture is generally gone; they say sales are final.
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Terms of service
“tutte le vendite di Valuta virtuale e Beni virtuali sono definitive (vale a dire che l’utente perde il diritto di recesso) e che Sulake non fornirà alcun rimborso”
For example, if you buy diamonds by mistake, these terms say you do not get a refund.
If they close your account, you lose access and the content tied to it.
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Terms of service
“IN CASO DI CESSAZIONE, ALL’UTENTE SARÀ DEFINITIVAMENTE VIETATO L’USO DELL’ACCOUNT E IL SUO ACCOUNT E LA SUA LICENZA D’USO DEL SERVIZIO O DI UNA SUA PARTE SARANNO AUTOMATICAMENTE TERMINATI, COMPRESI I CONTENUTI INVIATI DALL’UTENTE O DA ALTRI.”
For example, after a ban, your rooms and items may be gone with no refund.
If they post new terms, keeping playing can count as saying yes.
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Terms of service
“l’uso continuato dei Servizi da parte dell’utente in seguito a tale notifica costituirà l’accettazione e l’accordo di essere vincolato da tali modifiche.”
For example, you might not get a personal email, but logging in later still binds you.
Humans and automated tools can read user posts and activity; no opt-out is described.
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Terms of service
“possiamo monitorare i Contenuti generati dall’utente e le attività dell’utente in relazione al Servizio, tramite un sistema di monitoraggio automatizzato e la moderazione umana”
For example, a chat in a public room could be reviewed by a moderator.
They set a 16+ rule based on what you declare, not a described ID check.
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Terms of service
“Registrando un Account o utilizzando in altro modo il Servizio, l’utente dichiara di avere almeno 16 anni.”
For example, a younger teen could still type that they are 16.
They can change or delete virtual items and coins and say they owe you nothing for that.
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Terms of service
“Sulake ha il diritto assoluto di gestire, regolare, controllare, modificare e/o eliminare la Valuta virtuale e/o i Beni virtuali, e non avrà alcuna responsabilità”
For example, they could remove a furniture item you paid for from the catalog.
They promise almost nothing about the game working or being safe.
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Terms of service
“IL SERVIZIO VIENE FORNITO “COSÌ COM’È” E “COME DISPONIBILE” PER L’USO DA PARTE DELL’UTENTE, SENZA GARANZIE DI ALCUN TIPO”
For example, if the hotel is down or buggy, these terms try to limit what you can claim.
How we got here · grade F · score 20/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor user content and activity with automated systems and human moderation. No opt-out is described.
Are you profiled or tracked for advertising?
The service can include third-party ads and links that may set cookies or ask for personal information. They also run personalized in-game campaigns.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You keep ownership of user content but grant an irrevocable, worldwide, royalty-free, sublicensable and transferable license.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must declare you are at least 16. If under adult age, a guardian must consent. No ID check is described.
Will they tell you when the rules change, and is the policy specific?
They may post new terms on the service; continued use after that notice counts as acceptance. The document is dated Version 13.2.2025.
Can they close your account without warning, and can you get your data out first?
They can suspend or terminate accounts, including after 180 days unused. Termination ends your license and includes user content; they generally owe no refunds.
If something goes wrong, who pays?
The service is as-is, liability is capped (often at six months of payments or 500 euros), and you must indemnify them for claims tied to your use and content.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and goods sales are final and generally non-refundable. Closing your own account also gets no refund of charges already made.
The terms are 8,526 words at a professional or legal expert level.
