Habbo.nl
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Habbo collects account, chat and device data, shows ads with partners, and takes a broad license over what you post.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, chats, friends, device IDs, IP location, cookies and how you play.
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Privacy policy
“Wanneer u gebruikmaakt van onze diensten verzamelen wij verschillende soorten persoonlijke gegevens, die wij vervolgens gebruiken, opslaan en overdragen.”
Training
They run the game, personalize it, show ads and check chats for rule-breaking.
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Privacy policy
“om (gerichte en niet-gerichte) reclame te tonen in onze diensten”
Sharing
Staff, payment firms, ad partners if you agree, and other players in public chats.
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Privacy policy
“Met uw toestemming delen wij uw persoonlijke gegevens met externe reclamebureaus of staan we toe dat externe reclamebureaus uw persoonlijke gegevens verzamelen”
Kept
You can delete in Settings in a few days; some records can be kept longer for law.
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Privacy policy
“Houd er rekening mee dat het enkele dagen kan duren voordat uw account is verwijderd.”
Controls
Cookie and game settings let you change ads, and you can request or delete data in-app.
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Privacy policy
“U kunt ook op elk gewenst moment naar uw spelinstellingen of cookie-instellingen gaan om uw privacykeuzes met betrekking tot dit type verwerking te bekijken en te wijzigen.”
Fine print
They can close accounts, virtual goods are not refunded, and you may pay their legal costs.
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Terms of service
“U erkent dat dit betekent dat alle verkopen van virtuele valuta en virtuele goederen onherroepelijk zijn (d.w.z. u verliest het recht op opname) en er wordt niets gerestitueerd door Sulake”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off personalized ads in cookie or game settings
Cookie-instellingen or spelinstellingen
Delete your Habbo account
Settings → Account data → Delete account
Request a copy of your data
Settings → Account data → Request data
Unsubscribe from newsletters
Link at the end of each newsletter or in-game settings
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You still own your posts, but they get a lasting right to copy and use them for ads and marketing.
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Terms of service
“u verleent Sulake hierbij onherroepelijk een niet-exclusieve, wereldwijde, royaltyvrije, sublicentieerbare en overdraagbare licentie voor het gebruik, de reproductie, distributie”
For example, they could reuse a room you built in a promo even after you leave.
If someone sues them because of what you posted or did, you may have to pay their legal costs.
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Terms of service
“U gaat ermee akkoord Sulake en zijn opvolgers te vrijwaren van vorderingen, eisen, schadevergoedingen of andere verliezen, met inbegrip van redelijke advocaatkosten”
For example, if another player sues over a chat you wrote, they can ask you to cover the lawyers.
Credits and furniture you buy with real money are generally not refunded.
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Terms of service
“alle verkopen van virtuele valuta en virtuele goederen onherroepelijk zijn (d.w.z. u verliest het recht op opname) en er wordt niets gerestitueerd door Sulake”
For example, if you buy diamonds and change your mind, you usually cannot get the money back.
If you agree, ad companies can collect your data to show ads aimed at you.
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Privacy policy
“Met uw toestemming delen wij uw persoonlijke gegevens met externe reclamebureaus of staan we toe dat externe reclamebureaus uw persoonlijke gegevens verzamelen”
For example, Google and other ad firms may use your device ID and play activity.
They can close or lock your account when they decide the rules were broken.
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Terms of service
“Sulake behoudt zich te allen tijde het recht voor om uw account te beëindigen of op te schorten of uw toegang tot uw account en/of diensten (permanent) te beperken”
For example, they can ban you and you lose access to rooms and items you paid for.
Public chats and group forums are not private; others can see what you type.
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Privacy policy
“Als u persoonlijke gegevens verstrekt wanneer u een van deze functies gebruikt, kunnen die persoonlijke gegevens zonder beperking door ons of derden openbaar worden gemaakt”
For example, if you type your real name in a hotel room, other players can copy it.
An outside company scans your messages to catch insults and rule breaks.
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Privacy policy
“De inhoud van uw berichten wordt ook verwerkt door een externe dienst voor content moderation om aanstootgevende taal of schendingen van onze voorwaarden te detecteren”
For example, a swear word in chat can trigger an automatic mute.
They say they do not sell your personal data.
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Privacy policy
“We verkopen uw persoonlijke gegevens niet.”
For example, they claim they will not sell your email list as a product.
You can delete your account yourself in Settings.
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Privacy policy
“Klik op de knop "Delete account" (Account verwijderen).”
For example, you log in, open Settings, Account data, then Delete account.
They say Habbo is not for people under 16.
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Privacy policy
“De diensten zijn niet gericht op, noch bedoeld voor gebruik door personen onder de 16 jaar.”
For example, if they find an under-16 account they say they will delete the data.
Words to know
Legal words from the lines above, in plain English.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- human review
- Company staff or contractors may read your messages or content, usually to check for rule breaking. For example, a flagged private chat with an AI can be read by a person at the company.
How we got here · grade C · score 46/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account details, chats, friends, purchases, device IDs, IP, cookie data and how you play, plus some data from social logins.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Messages are scanned by a moderation service, and the terms say they may use automated systems and human moderation to catch rule-breaking.
Are you profiled or tracked for advertising?
With your consent they show targeted ads and let outside ad companies collect device and play data.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but they share with ad partners if you consent and you can change cookie or game settings.
What rights do they take over what you type and what the AI makes?
You keep ownership of what you create, but you give them an irrevocable, worldwide, sublicensable license to use it for ads and marketing.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete your account in Settings; they say it may take a few days, though some data can stay for legal reasons.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use technical and organisational security measures and keep updating them.
Is there a real age gate, and are teens protected?
You must be 16 or older; they rely on that statement and app-store age ratings, and say they delete under-16 data if found.
Will they tell you when the rules change, and is the policy specific?
The privacy notice is dated and they email you about important changes if they have your address; retention is described in general terms.
Can they close your account without warning, and can you get your data out first?
They reserve the right at all times to end or suspend your account, including for inactivity or rule breaks, without promising advance notice.
If something goes wrong, who pays?
The service is as-is, their payout is capped at what you paid in six months or 500 euro, and you must cover claims from your content.
Do subscriptions renew on their own, and can you get a refund?
Virtual currency and goods sales are described as final with no refund unless extra terms say otherwise.
The privacy policy is 7,778 words at a professional or legal expert level (Flesch reading ease 24.6); the terms are 8,500 words at a professional or legal expert level.
