Heylink
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect location and cookies, share usage with businesses, take a public content license, auto-renew with no refunds, and can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
They collect IP, location, cookies, and, for transactions, name, phone, address, and email.
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Privacy policy
“Upon accessing the Platform, certain non-personal data will be automatically collected without your knowledge or consent, such as your IP address, location data and the referring website”
Training
They use data to run the site, process payments, and share some of it for ads and with listed businesses.
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Privacy policy
“we may share Non-Personal data and data with third parties, including but not limited to for advertising or marketing purposes.”
Sharing
Service providers, listed businesses, and third parties for ads or a company sale may see data.
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Privacy policy
“we may share data from or about you (such as your age and gender and how you use the Platform) with businesses listed on the Platform.”
Kept
The documents do not say how long they keep your data after you leave.
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Privacy policy
“Upon receiving notice that you have revoked your consent, we will stop using your Personal data within a reasonable time, which will vary depending on what data we have collected and for what purpose.”
Controls
You can email support to look at or delete personal data, or withdraw consent.
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Privacy policy
“You may withdraw your consent to the collection of Personal data at any time by sending an email to us.”
Fine print
Rules can change without notice; they can close you anytime; subscriptions auto-renew and are usually non-refundable.
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Terms of service
“HeyLink.me may terminate or suspend your account immediately, without prior notice or , for any reason whatsoever, including without limitation if you breach the Terms.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request access or deletion of personal data
Email support@heylink.me or https://heylink.me/contact
Withdraw consent to personal data collection
Email support@heylink.me and wait for their confirmation email
Cancel a subscription before renewal
Online account management page or Persollo customer support
California residents: request third-party marketing sharing notice
Submit a request as described in the California section (contact support@heylink.me)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
By using the site you agree they can use your location and you give up claims if that causes harm.
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Privacy policy
“You hereby expressly consent to our use of location-based services and expressly waive and release HeyLink.me from any and all , claims, causes of action or damages arising from your use of HeyLink.me services”
For example, if precise location on your profile leads to stalking, they say you already waived claims against them.
Anything you put on your HeyLink page is treated as public, and the risk is on you.
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Terms of service
“You acknowledge and agree that all Content you provide on the Service will be publicly available information and you bear the risks involved with such public disclosures.”
For example, a private email or phone number you add to your bio page can be copied by anyone.
They can shut your account at any time with no warning and no payout for that.
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Terms of service
“HeyLink.me may terminate or suspend your account immediately, without prior notice or , for any reason whatsoever, including without limitation if you breach the Terms.”
For example, they could take down your paid link-in-bio page overnight and you would not get notice first.
If you pay, you generally cannot get the money back.
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Terms of service
“Except when required by law, paid Subscription fees are non-refundable. Except when required by law, one-time paid fees are non-refundable.”
For example, if you cancel a yearly plan after a week, they keep the full fee unless the law says otherwise.
If someone sues them because of how you used the service, you may have to pay their legal bills.
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Terms of service
“you agree to us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service”
For example, if a link you posted causes a lawsuit, they can ask you to cover their lawyer costs.
Businesses on HeyLink may get facts about you and how you use the site.
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Privacy policy
“we may share data from or about you (such as your age and gender and how you use the Platform) with businesses listed on the Platform.”
For example, a shop listed on the platform might learn your age, gender, and that you clicked their link.
They can change the privacy rules anytime and do not have to tell you first.
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Privacy policy
“HeyLink.me may make modifications, deletions and/or additions to this Privacy Policy (“Changes”) at any time with or without written notice.”
For example, they could start sharing more data types without sending you an email.
They get a license to copy, change, and show whatever you post on the service.
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Terms of service
“By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service.”
For example, they can display your photos and bio text across the HeyLink site.
They say kids under 13 should not use it, but they rely on you not signing up rather than a strong age check.
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Privacy policy
“Our Platform is not directed to children under the age of 13, and we do not knowingly collect personal data from children under the age of 13 without obtaining parental consent.”
For example, a 12-year-old could still create an account if they type an older age.
You can email them to stop using your personal data, though access to the site may then be limited.
Read the exact line
Privacy policy
“You may withdraw your consent to the collection of Personal data at any time by sending an email to us.”
For example, you can write support@heylink.me and ask them to stop using your email and name.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
How we got here · grade F · score 29/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect IP, location (including precise location consent), cookies, pixels, and for transactions name, phone, address, and email.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and pixels and may share non-personal and aggregated data with third parties for advertising. Facebook Pixel is offered.
Do they sell or share your data, and can you opt out?
They share with listed businesses, service providers, and in a sale of the company. California residents can request a notice of sharing for third-party marketing.
What rights do they take over what you type and what the AI makes?
You keep ownership but grant a license to use, modify, and display content, and they say all content is publicly available.
How long do they keep your data after you delete it, and can you delete it in the app?
You can request deletion by email or cancel an account, which removes content immediately. They do not give a set number of days for full deletion.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use commercially reasonable safeguards and will notify of breaches as required by law. No audit is described.
Is there a real age gate, and are teens protected?
The platform is not for under-13s. Terms say you warrant you are 18 or have parent consent. No age-check process is described.
Will they tell you when the rules change, and is the policy specific?
They may change privacy and terms at any time with or without notice. Continued use counts as agreement. Policies are undated.
Can they close your account without warning, and can you get your data out first?
They may terminate or suspend immediately without prior notice for any reason. Cancelling deletes content at once.
If something goes wrong, who pays?
The service is as-is, liability is capped at amounts you paid, and you must indemnify them for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew. You can cancel in account settings or by support. Paid fees are non-refundable except when the law requires it.
The privacy policy is 2,000 words at a college level (Flesch reading ease 48.3); the terms are 4,430 words at a college level.
