Hinge
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
Hinge collects a lot, uses chats for ML, shares ads data, takes a license.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account and profile info, chats, photos, device data, and sometimes location, face scans, and ID.
Read the exact line
Privacy policy
“If you give us permission, we collect your geolocation (latitude and longitude) from your device.”
Training
They use your data to match you, show ads, keep people safe, and train machine learning.
Read the exact line
Privacy policy
“Developing and improving new features and services, including through machine learning and other technologies, and testing them out”
Sharing
Other members, vendors, ad partners, Match Group apps, and sometimes police can see data.
Read the exact line
Privacy policy
“We share data with vendors and partners who help us operate, promote and improve our service.”
Kept
After you leave they keep some data for months or years, including up to two years after a ban.
Read the exact line
Privacy policy
“we enforce a safety retention period of three months following account closure or up to two years following an account ban.”
Controls
You can edit your profile, close the account. users can opt out of sale or sharing.
Read the exact line
Privacy policy
“To opt out, please visit the “Your Privacy Choices” link in the footer of our website and in the Settings menu of the app”
Fine print
Subscriptions auto-renew, they can ban you without notice.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off sale or sharing of personal information (U.S.)
Your Privacy Choices in the website footer or the Settings menu of the app; toggle “Sale or Sharing of Personal Information”
Close your account
App: Profile tab → Settings (gear) and follow the instructions to terminate membership
Cancel auto-renewing subscription
Apple: Settings → Apple Account → Subscriptions; Google Play: Account → Payments & Subscriptions → Subscriptions; Internal: Account Settings
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They keep a forever license to use what you post, even after you leave, and can pass that right to others.
Read the exact line
Terms of service
“By creating an account, you grant to Hinge a worldwide, , transferable, , right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to the general public Your Content”
For example, a photo you delete from your profile could still be used in their ads or derivative works.
Your chats and photos can be used to train and improve their systems, and they do not describe a way to turn that off.
Read the exact line
Terms of service
“you understand and agree that we may analyze, access, store, and use Your Content, including messages and other communications, to monitor, develop, personalize, and improve our Services, including through the use of machine learning”
For example, a private message about a date could be used to train matching or moderation models.
They can shut your account with no warning and no refund.
Read the exact line
Terms of service
“We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without and without the obligation to give you prior notice”
For example, you could lose a paid month of Hinge+ overnight if they decide you broke a rule.
You generally cannot join a group lawsuit.
Read the exact line
Terms of service
“YOU AND HINGE EACH WAIVE THE RIGHT TO FILE OR PARTICIPATE IN A AGAINST THE OTHER OR OTHERWISE TO SEEK RELIEF ON A CLASS BASIS”
For example, if many people were overcharged, you could not join them in one court case.
If your use of the app causes a legal fight, you may have to pay their legal bills.
Read the exact line
Terms of service
“You agree, to the extent permitted under applicable law, to , defend, and Hinge, our affiliates, and their and our respective officers, directors, agents, and employees”
For example, if someone sues Hinge over a photo you posted, they can ask you to cover their costs.
Ad companies can get or collect information about you from the app.
Read the exact line
Privacy policy
“To help improve the relevance of these ads, we provide certain info about you to third parties, including advertising partners, or allow them to collect such data from our services”
For example, an advertiser could use your usage data to show you dating-related ads elsewhere.
Optional selfie checks collect face-shape data that some places treat as biometrics.
Read the exact line
Privacy policy
“You may choose to participate in certain of our features, like Selfie Verification, that involve the collection of face geometry data, which may be considered biometric data in some .”
For example, a verification selfie can create a face template they keep for up to 30 days or longer for safety.
Payment records can sit on file for a decade after you buy something.
Read the exact line
Privacy policy
“we keep transaction data for 10 years to comply with tax and accounting legal requirements”
For example, a one-month boost purchase can remain in their books for ten years.
You must be 18, but they mainly rely on you saying you are.
Read the exact line
Privacy policy
“Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform.”
For example, a 17-year-old who types an 18+ birthday could still create an account.
They say they will warn you before big privacy-policy changes go live.
Read the exact line
Privacy policy
“We will notify you before material changes take effect so that you have time to review the changes.”
For example, if they start collecting a new data type, they should tell you first.
Words to know
Legal words from the lines above, in plain English.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade F · score 32/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect account and profile details, chats, photos, usage and device IDs, plus optional precise location, face geometry, government ID, and social-media data, including sensitive traits like sexual orientation.
Does it record your voice, face or body, and what happens to that?
Optional selfie features collect face geometry. They say face data is usually deleted within 30 days unless they keep it for law or safety.
Are your chats and uploads used to train AI models, and is that off by default?
They say they use your content, including messages, with machine learning to improve the service, and they do not describe an opt-out.
Can employees or contractors read your conversations, and when?
They use human reviewers plus automated tools to enforce content rules and may monitor or review your content, with no review opt-out described.
Are you profiled or tracked for advertising?
They run ads and give data to advertising partners or let partners collect it via cookies and SDKs. U.S. users can opt out of some of this.
Do they sell or share your data, and can you opt out?
In the U.S. some ad sharing may count as a sale or share; they offer an opt-out toggle. They also share with Match Group affiliates.
What rights do they take over what you type and what the AI makes?
You own your content, but you grant a worldwide, perpetual, transferable, sublicensable license that includes advertising and public display.
How long do they keep your data after you delete it, and can you delete it in the app?
You can close the account in the app, but they keep safety data for three months or up to two years after a ban, and some records for many years.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Your dating profile is the lasting profile; they say you can update it in the app and delete data by closing the account.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
The service is for people 18 and older. They ask you to report under-18 users; they do not describe extra age checks.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated. The privacy policy says they will notify you before material changes take effect, and it lists data types, purposes, and retention periods.
Can they close your account without warning, and can you get your data out first?
They can suspend, terminate, or ban you without prior notice and without a refund. You can delete the account in Settings.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid in 24 months, and you must indemnify them for claims tied to your use or content.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew until you cancel. They say purchases are generally final and non-refundable, with limited exceptions in some places.
The privacy policy is 4,442 words at a professional or legal expert level (Flesch reading ease 1.5); the terms are 14,861 words at a professional or legal expert level.
