Icinga
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A company site that logs visits, uses Google/Facebook ads tools, and treats posts as free to reuse.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
IP address, browser and OS, cookies, form details, and shop or newsletter data.
No exact line could be verified.
Training
They run the site, shop, and newsletter, and send visit data to Google and other ad tools.
Read the exact line
Privacy policy
“This website uses Google Analytics, a web analytics service provided by Google Inc. ( “Google”).”
Sharing
Google, Facebook, LinkedIn, payment firms, and sometimes sales or event partners.
Read the exact line
Privacy policy
“The following information generated by cookies about your use of the website is usually transferred to a Googleserver in the USA and stored there:”
Kept
Logs up to six months; shop data can stay for 6–10 years; comments until you revoke.
Read the exact line
Privacy policy
“In the case of storing the data in log files, deletion will take place within six months at the latest.”
Controls
You can unsubscribe, change cookies, use Google’s opt-out, and ask for access or deletion.
No exact line could be verified.
Fine print
Using the site means you accept new terms; they disclaim almost all .
Read the exact line
Terms of service
“By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Install Google Analytics opt-out or set the opt-out cookie
https://tools.google.com/dlpage/gaoptout or the on-site opt-out link described in section 13.1.3
Unsubscribe from the newsletter
Link in every newsletter (section 6.5)
Log out of Facebook and LinkedIn before visiting
Privacy policy sections 13.6.2 and 13.7.3
Ask for access, correction or deletion
Contact privacy@netways.de or info@icinga.com (sections 2 and 14)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post or send (except personal data under the privacy policy) can be reused by them for any reason.
Read the exact line
Terms of service
“Any material, information or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Icinga or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products.”
For example, a product idea you email them could be used in their marketing without paying you.
They say they will not pay if the site causes you harm or lost data.
Read the exact line
Terms of service
“UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ICINGA BE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE”
For example, if a download from the site corrupts your files, they claim they owe you nothing.
They can send email addresses to LinkedIn for ads.
Read the exact line
Privacy policy
“For individual marketing purposes, email data is transmitted to our partner LinkedIn.”
For example, your work email might be used so LinkedIn can show you Icinga ads.
They can change the rules by editing the page; keeping using the site counts as agreeing.
Read the exact line
Terms of service
“Icinga may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions”
For example, they could add new limits tomorrow and you would be bound if you keep browsing.
Words to know
Legal words from the lines above, in plain English.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
How we got here · grade F · score 31/100 · 13 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect IP address, browser, OS, cookies, registration and shop details, plus analytics identifiers.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics, Google Ads, Facebook, LinkedIn, and reddit tracking on the site.
Do they sell or share your data, and can you opt out?
Data goes to Google, social plugins, payment firms, and sometimes LinkedIn or sales partners; some cookie opt-outs exist.
What rights do they take over what you type and what the AI makes?
Posts and ideas you send are treated as non-secret and may be used by Icinga and affiliates for any purpose.
How long do they keep your data after you delete it, and can you delete it in the app?
Logs go within six months, but shop records can be kept 6–10 years; comments stay until you revoke.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe SSL encryption and general technical and organisational security measures.
Is there a real age gate, and are teens protected?
They say you must be at least 16 and declare legal competence; no ID check is described.
Will they tell you when the rules change, and is the policy specific?
They may change the terms by updating the page; continued use counts as agreement.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
The terms disclaim almost all damages from using the site, even if they were told harm was possible.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 7,481 words at a college graduate level (Flesch reading ease 37.3); the terms are 630 words at a college graduate level.
