icq-chat
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- Data is shared only with the providers who run the service.
- Staff may review your content; the policy does not describe an opt-out.
Staff can read your posts, they take a permanent license, and they can close your account without notice.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name or username, email, IP address, profile fields, and browser or device details.
Read the exact line
Privacy policy
“The type of data that we collect and process includes: Your name or username. Your email address. Your IP address.”
Training
They use it to run your account, email you, do analytics, and staff may review what you post.
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Privacy policy
“For the purposes of making you a registered member of our site, in order for you to contribute content to this site.”
Sharing
Staff can review your content, and it may go to third-party spam-check services.
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Terms of service
“All content you submit, upload, or otherwise make available to the Service ("Content") may be reviewed by staff members.”
Kept
They do not say how long they keep data; you must contact them to ask for deletion.
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Privacy policy
“You also have the right to request the of your personal data. Please contact us if you would like us to remove your personal data.”
Controls
You can opt out of newsletters in your profile and ask them to access, fix, or erase data.
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Privacy policy
“You can opt-in to or opt-out of such emails in your profile.”
Fine print
They can change the rules or close your account anytime without notice, and you give a permanent content license.
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Terms of service
“We may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask them to erase your personal data
Contact us (privacy policy Rights section)
Turn off newsletter emails
Your profile
Close your account
Contact us (terms: If you wish to close your account, please contact us.)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can keep using and republishing what you post even after you leave, as long as it is tied to the service.
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Terms of service
“You are granting us with a non-exclusive, permanent, , unlimited license to use, publish, or re-publish your Content in connection with the Service.”
For example, a chat message you posted could stay on the site after you close your account.
They can shut your account whenever they want and do not have to warn you first.
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Terms of service
“We may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice.”
For example, you could log in one day and find your account gone with no email explaining why.
People who work there can read what you type or upload.
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Terms of service
“All content you submit, upload, or otherwise make available to the Service ("Content") may be reviewed by staff members.”
For example, a private-feeling chat message could be read by a staff member.
The rules can change and they do not promise to tell you first.
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Terms of service
“These terms may be changed at any time without notice.”
For example, a new rule could appear and still apply just because you kept using the site.
They warn you not to treat chats or uploads as private.
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Terms of service
“Do not submit any Content that you consider to be private or confidential.”
For example, sharing a phone number in chat is treated as something staff or others might see.
What you post can be sent to outside companies that check for spam or similar issues.
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Terms of service
“All Content you submit or upload may be sent to third-party verification services (including, but not limited to, spam prevention services).”
For example, a message you send could be copied to a spam-filter company.
If you keep using the site, they treat that as agreeing even if you did not re-read the policy.
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Privacy policy
“Continued use of our site signifies your acceptance of this policy.”
For example, after they change the policy, logging in again can count as saying yes.
You cannot delete everything in the app; you have to ask them.
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Privacy policy
“You also have the right to request the of your personal data. Please contact us if you would like us to remove your personal data.”
For example, you would email them and wait for them to erase your account data.
You must be 13 or older, but they rely on you saying so.
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Terms of service
“This Service is only available to users who are at least 13 years old.”
For example, a 12-year-old could still register if they claim they are 13.
They say they take steps to keep data safe, but they do not list those steps.
Read the exact line
Privacy policy
“In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect.”
For example, you cannot tell from the policy whether chats are encrypted.
Words to know
Legal words from the lines above, in plain English.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- opt in
- Something is off until you actively say yes to it. For example, marketing emails that only start after you tick a box are opt in.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
How we got here · grade C · score 41/100 · 14 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect username, email, IP address, optional profile fields, cookies, and browser or device type for analytics.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Staff may review all content you submit, and no opt-out is described.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Content may be sent to third-party verification and spam services that work for the site.
What rights do they take over what you type and what the AI makes?
You keep copyright, but you grant a permanent, irrevocable, unlimited license to use and republish your content in connection with the service.
How long do they keep your data after you delete it, and can you delete it in the app?
You can ask them to erase your personal data by contacting them; they do not give an in-app delete timeline.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they have measures to prevent unauthorized access, without naming audits or a bug-bounty program.
Is there a real age gate, and are teens protected?
The service is for users 13 or older, and you represent that age when you register.
Will they tell you when the rules change, and is the policy specific?
Policies are undated. Terms may change without notice, and continued use means you accept the privacy policy.
Can they close your account without warning, and can you get your data out first?
They may end your access at any time, with or without cause, and without notice.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
The documents do not describe paid plans, auto-renewal, or refunds.
The privacy policy is 573 words at a plain English level (Flesch reading ease 63.6); the terms are 323 words at a fairly hard level.
