Ideogram
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- They say they do not sell or share your data.
- The documents do not say who can read your content.
Prompts and images can train their models, tracking is heavy.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, prompts, uploads, device IDs, session recordings, and sometimes precise location.
Read the exact line
Privacy policy
“Location information, such as approximate location and, if you choose to provide it, precise geolocation.”
Training
They use your prompts and other data to run the app and to train the models that power it.
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Privacy policy
“including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, reporting), training the models that power our Services”
Sharing
Public posts can show your handle; vendors, affiliates, and trackers also get data.
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Privacy policy
“We do not “sell” or “share” (as those terms are defined under the ) personal information, nor have we done so in the preceding 12 months.”
Kept
They keep data as long as they think they need it; deletion is by email request.
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Privacy policy
“We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy.”
Controls
You can email rights requests and unsubscribe from marketing; no training off-switch is described.
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Privacy policy
“You may submit a request to exercise any of these rights by emailing us at [email protected].”
Fine print
Auto-renew, no refunds, they can close you anytime.
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Terms of service
“the Company may suspend, disable, or delete your Account and/or the Services, with or without notice, for any or no reason.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel a subscription at least 5 days before renewal
Billing management on the Website or the App, then click Cancel Subscription
or a copy of your data
Email [email protected]
Opt out of Google Analytics tracking
Install the Google Analytics browser plug-in linked from the Cookies section
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can use the information they collect, including what you type and upload, to train their AI.
Read the exact line
Privacy policy
“including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, reporting), training the models that power our Services”
For example, a prompt and photo you upload to make an image could be used to improve their generator.
If someone sues them over how you used the app or what you posted, you may have to pay their legal bills.
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Terms of service
“you agree that you shall and hold the Company, its affiliates, subsidiaries, parents, licensors, and service providers”
For example, if an image you generated gets them sued, they can ask you to cover attorney fees.
They can shut your account at any time and do not have to warn you first.
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Terms of service
“the Company may suspend, disable, or delete your Account and/or the Services, with or without notice, for any or no reason.”
For example, you could lose access to saved generations overnight with no email.
If you cancel or they cut you off for a suspected breach, you generally do not get money back.
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Terms of service
“payments for any subscriptions to the Services are non-refundable and there are no credits for partially used periods.”
For example, canceling mid-month still leaves you paying for the rest of the period with no refund.
You keep ownership of prompts and outputs, but they get a broad license to use that content to run and promote the service.
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Terms of service
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) Your Content”
For example, they can display your public generations on the site and pass them to vendors who host the app.
Third-party tools can record how you use the site, including session replays.
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Privacy policy
“We use Tracking Technologies, including Google Analytics and Amplitude’s session replay technology, to collect information about your browsing activities, including session recordings”
For example, a vendor could replay mouse moves and pages you visited while generating images.
They say they do not sell or share personal information as California law defines those words.
Read the exact line
Privacy policy
“We do not “sell” or “share” (as those terms are defined under the ) personal information, nor have we done so in the preceding 12 months.”
For example, they claim they are not selling your email to ad networks under rules.
You own what you type and what the AI makes, and you can use outputs commercially.
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Terms of service
“We do not claim any ownership rights in your User Input or User Output, and we do not restrict your ability to use User Output for your own purposes (including for commercial purposes).”
For example, you can put a generated poster on a T-shirt you sell, subject to other people’s rights.
The age floor is 13, based on you saying you meet it, with a parent needed if you are still a minor.
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Terms of service
“You must be thirteen (13) years of age or older to use the Services.”
For example, a 14-year-old is allowed only if a parent accepts the terms for them.
Words to know
Legal words from the lines above, in plain English.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- CCPA
- California's privacy law, which gives residents the right to see, delete and stop the sale of their data. For example, a Californian can ask the app to stop selling their data and it must comply.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- tracking pixels
- Tiny invisible images or bits of code in a page, app or email that report back when and where you opened it. For example, a pixel in a marketing email tells the sender the moment you read it.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
How we got here · grade D · score 36/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
Besides account and prompts, they collect device IDs, session recordings, clickstream data, and precise location if you provide it.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
They say they use collected information to train the models that power the service, and they do not describe a way to turn that off.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics, Amplitude session replay, and other tracking technologies, including across websites.
Do they sell or share your data, and can you opt out?
They say they do not sell or share personal information as defined under the CCPA. They still use vendors and affiliates.
What rights do they take over what you type and what the AI makes?
You own input and output, but you grant a royalty-free, transferable, sublicensable, irrevocable license while content is stored, including to promote the service.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as they think they need it. Deletion is by emailing a rights request, not a stated in-app 30-day wipe.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They mention reasonable efforts and that no security is perfect, but no audit or bug-bounty program.
Is there a real age gate, and are teens protected?
You must be 13 or older and represent that you meet that. Parents must accept for minors under the age of majority.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated January 15, 2025. They update the date and say not to keep using if you disagree; terms mention reasonable efforts for material changes.
Can they close your account without warning, and can you get your data out first?
They may suspend or delete your account with or without notice, for any or no reason.
If something goes wrong, who pays?
The service is as-is, liability is capped at fees paid in 12 months or $100, and you must indemnify them for claims from your use or content.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew. You must cancel five days before renewal. Payments are non-refundable except as they expressly say.
The privacy policy is 3,201 words at a college graduate level (Flesch reading ease 37.6); the terms are 4,896 words at a college graduate level.