IFTTT
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
IFTTT collects lots of usage and connected-app data, shares with partners, auto-renews with no refunds, and can end your account anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, Applet content, device IDs, browsing history, cookies, and sometimes contacts, photos, location, and calendar.
Read the exact line
Privacy policy
“once you install any Mobile Apps and enable specific Platform Services, you may be providing us with additional information, such as contacts and camera-photos on your device.”
Training
They use your data to run the service, personalize it, market to you, and build user profiles.
Read the exact line
Privacy policy
“We process Personal Data to operate, improve, understand and personalize our Service. For example, we use Personal Data to: Create and manage user profiles”
Sharing
Vendors, ad networks, analytics firms, partners, joint ventures, and connected third-party apps can get your data.
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Privacy policy
“We may share our data, including personal information about you with our partners and joint ventures in furtherance of our business.”
Kept
They keep data while your account is open; old Applets may stay in an archive after you disconnect.
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Privacy policy
“Services can be disconnected at any time though prior Applets may remain in our electronic archive.”
Controls
You can change settings, export some data, or email EU contacts to ask for access or deletion.
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Privacy policy
“You can change your email address and contact information by going to the settings page.”
Fine print
Subscriptions auto-renew with no refunds; they can close you anytime.
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Terms of service
“IFTTT offers no refund or credits. Unless agreed to separately in writing, IFTTT will automatically renew monthly subscriptions”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel Pro before renewal if you do not want another charge
Cancel your subscription before the date of renewal (plans at https://ifttt.com/plans)
Disconnect services and update account details
Settings page; disconnect Platform Services (prior Applets may remain in archive)
Request access, export, or if you are in the EU/UK
Email IFTTT@-rep.com or export your data as described in the section
Block cookies in your browser
Browser cookie settings; they note some features may stop working
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If something goes wrong, they say they do not have to pay you anything.
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Terms of service
“UNDER NO CIRCUMSTANCES SHALL IFTTT BE TO YOU FOR ANY AMOUNT.”
For example, if an Applet leaks your data and you lose money, they claim they owe you $0.
You may have to pay their legal bills if someone sues them because of how you used IFTTT.
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Terms of service
“you agree to and IFTTT, and its employees, officers, agents, or other partners from and against any third party claim arising from or in any way related to your access or use of the Service”
For example, if an Applet you built causes a lawsuit, you could be on the hook for their lawyers.
They can shut your account whenever they want, even if you did nothing wrong.
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Terms of service
“IFTTT may terminate at any time for any reason.”
For example, they could cut off your automations overnight with no warning.
You cannot sue them in court with other users.
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Terms of service
“YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND IFTTT ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A .”
For example, if many people were overcharged, you could not join a .
Paid plans keep charging unless you cancel first, and they will not give money back.
Read the exact line
Terms of service
“IFTTT offers no refund or credits. Unless agreed to separately in writing, IFTTT will automatically renew monthly subscriptions for an additional month and yearly subscription for an additional year”
For example, if you forget to cancel Pro, they charge another month and keep it.
They get lasting rights to use what you post, even after you leave, and can pass those rights on.
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Terms of service
“You agree that the licenses you grant are , , sublicenseable, , and worldwide”
For example, a public Applet you shared could stay usable by them and others after you delete your account.
Turning on Do Not Track in your browser does not stop them from tracking you on and off the site.
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Privacy policy
“Our Service does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Service and after you leave our Service.”
For example, they may still follow which other sites you visit after you leave IFTTT.
Third-party tools can record how you click and type on the site.
Read the exact line
Privacy policy
“We may also use third-party session replay tools to collect user interactions (such as clicks, scrolls, keystrokes and navigation patterns)”
For example, a replay vendor could see the path you took while setting up an Applet.
If you enable those features, they can take location and calendar data.
Read the exact line
Privacy policy
“Additionally, we may collect information about your location and calendar in order to provide you with more personalized Service.”
For example, connecting a calendar Applet can send event details to IFTTT.
They say they will not sell or rent your personal info unless you clearly agree.
Read the exact line
Privacy policy
“IFTTT does not sell or rent your personal information to third parties without your explicit consent.”
For example, they should not put your email on a rented marketing list unless you opt in.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- auto-renewal
- Your subscription keeps charging you at the end of each period until you cancel it. For example, a free trial turns into a paid monthly plan unless you cancel before it ends.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 32/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect more than account and Applet content: device IDs, browsing history, cookies, session replay, and optionally contacts, photos, location, and calendar.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They and third parties use cookies, Google Analytics, ad networks, and tracking after you leave; Do Not Track is ignored.
Do they sell or share your data, and can you opt out?
They say they do not sell or rent without explicit consent, but they share personal data with partners, joint ventures, and ad networks.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant a perpetual, irrevocable, sublicensable worldwide license to your User Submissions.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data while the account is open; old Applets may stay in an archive. EU users can email to request erasure.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They say they create and manage user profiles, but they do not describe viewing, editing, or turning that off.
Do they commit to basic security, and have they leaked data?
They describe SSL encryption in transit and general technical and organizational measures. No audit or leak history is stated.
Is there a real age gate, and are teens protected?
They say the service is not for children, under 16 should not register, and under 18 needs a parent; there is no described age-check beyond that.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and changes take effect 30 days after posting; terms say they will try to notice you. Retention and some purposes stay general.
Can they close your account without warning, and can you get your data out first?
They may terminate your right to use the service at any time for any reason.
If something goes wrong, who pays?
The service is as-is, they say they are not liable for any amount, and you must indemnify them for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Pro subscriptions auto-renew monthly or yearly and they offer no refunds or credits.
The privacy policy is 12,335 words at a college graduate level (Flesch reading ease 38.5); the terms are 12,335 words at a college graduate level.
