Janitor AI
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
They collect chats, account and device data, may use it to improve AI, and keep some data after you delete your account.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, chats, characters, payments, device IDs, IP location, and usage data.
Read the exact line
Privacy policy
“User Content: Characters you create, chat conversations, messages, and other content you generate or upload.”
Training
They use your data to run the app, moderate it, personalize it, and improve their AI systems.
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Privacy policy
“Conducting research and development to improve our AI systems and user experience.”
Sharing
Service providers for hosting, analytics, payments, support, and marketing can get your data.
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Privacy policy
“We engage trusted third-party companies and individuals to perform services on our behalf, including hosting, analytics, payment processing, customer support, and marketing.”
Kept
They keep data as long as they think they need it; some stays after you delete your account.
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Privacy policy
“Please note that this action is irreversible, and some information may be retained as required by law or for .”
Controls
You can delete your account in settings and email support to ask for access or deletion.
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Privacy policy
“You may delete your Account at any time through your Account settings.”
Fine print
Policy is dated; keeping using the site after updates means you accept the new rules.
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Privacy policy
“Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account in settings
Account settings (then contact support@janitorai.com for other rights)
Opt out of promotional emails
Unsubscribe link in those emails or Account settings
Ask for a copy or correction of your data
Email support@janitorai.com
Manage cookies in your browser
Browser settings (they note some cookies are needed for the site to work)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They say they use collected information, which includes chats, to improve their AI. The policy does not give a way to turn that off.
Read the exact line
Privacy policy
“Conducting research and development to improve our AI systems and user experience.”
For example, a private roleplay chat could be used to help train or tune their systems.
Deleting your account does not wipe everything. They can keep some of your data with no stated end date.
Read the exact line
Privacy policy
“Please note that this action is irreversible, and some information may be retained as required by law or for .”
For example, after you delete the app, they might still keep chat or payment records for business reasons.
Outside companies that host, analyze, bill, support, or market for them can receive your information.
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Privacy policy
“We engage trusted third-party companies and individuals to perform services on our behalf, including hosting, analytics, payment processing, customer support, and marketing.”
For example, an analytics or marketing vendor could see how you use the site.
Besides what you type, they automatically collect technical IDs about your device and network.
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Privacy policy
“Device Information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers.”
For example, they can log your IP address and a unique device ID when you open a chat.
They use your content for moderation. The policy does not say whether humans routinely read chats.
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Privacy policy
“Content moderation to maintain a safe environment.”
For example, a flagged chat could be reviewed as part of keeping the platform safe.
If they change the privacy rules, keeping using the site counts as agreeing, even if you only saw a new date on the page.
Read the exact line
Privacy policy
“Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.”
For example, they could start a new data use and treat you as agreeing because you logged in again.
They say you must be 18, but this policy only describes deleting data if they learn someone is under 18, not a strong age check.
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Privacy policy
“Our Platform is not intended for individuals under the age of 18.”
For example, a 16-year-old could still sign up with an email if nothing else blocks them.
They say they do not sell personal data under California’s definition of sale.
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Privacy policy
“We do not sell your Personal Data as defined under the /.”
For example, they claim they will not sell a list of your chats to advertisers as a “sale.”
They describe basic security steps, but they also say they cannot guarantee the data is fully safe.
Read the exact line
Privacy policy
“These measures include encryption, access controls, secure development practices, and regular security assessments.”
For example, they say chats are protected with encryption and access limits, not that a breach is impossible.
You can close the account yourself in settings, then email them for other privacy requests.
Read the exact line
Privacy policy
“You may delete your Account at any time through your Account settings.”
For example, you can hit delete in account settings instead of only writing to support first.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- human review
- Company staff or contractors may read your messages or content, usually to check for rule breaking. For example, a flagged private chat with an AI can be read by a person at the company.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- CCPA
- California's privacy law, which gives residents the right to see, delete and stop the sale of their data. For example, a Californian can ask the app to stop selling their data and it must comply.
How we got here · grade D · score 35/100 · 15 of 15 policy answers backed by a verified quote · 8 not stated
What does the app collect beyond what it needs to work?
They collect account details, chats and characters, plus usage data, device identifiers, IP address, and approximate location from IP.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
They say they use information for research and development to improve AI systems, and they do not describe a training opt-out.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and third-party analytics and marketing providers and do not honor Do Not Track.
Do they sell or share your data, and can you opt out?
They share with service providers and in legal or business-transfer cases, and they say they do not sell personal data under CCPA.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe encryption, access controls, secure development, and security assessments, with no mention of audits or past leaks.
Is there a real age gate, and are teens protected?
They say the platform is not for anyone under 18 and they will delete data if they learn a child used it, with no age-proof described.
Will they tell you when the rules change, and is the policy specific?
The policy is dated December 11, 2025. They post updates and may email for big changes, but continued use counts as acceptance.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 1,992 words at a college graduate level (Flesch reading ease 34.5).
