Jasper
- Your data trains their AI unless you opt out by form or email.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Your prompts can train their AI; they sell some data, run ads, auto-renew with no refunds, and can shut you off anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account details, usage and device data, cookies, social-login info, and extra visitor data from partners.
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Privacy policy
“The information We may obtain from these third parties includes, but is not limited to, names, email addresses, job titles, company affiliations, and data related to browsing behaviors and interests.”
Training
They use your prompts to run the service and to improve AI models, plus ads and marketing.
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Terms of service
“Jasper uses Customer Property, including Input and Output, to provide, maintain, and improve the Services, including for the purpose of developing and enhancing Jasper’s artificial intelligence models.”
Sharing
Service providers, affiliates, business partners, and ad vendors; they say they may sell some data.
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Privacy policy
“We may sell and may have sold in the last twelve (12) months the following categories of personal information:Category A: Identifiers”
Kept
They keep personal data as long as they say they need it; no clear delete-in-app timeline.
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Privacy policy
“The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.”
Controls
EU/UK users can email to stop model training; California users can opt out of sale and some ads.
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Terms of service
“If you are located in the European Union or United Kingdom, you may have the to the use of your Customer Property for the purpose of improving the artificial intelligence models.”
Fine print
No refunds, auto-renew, and they can cut access without notice.
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Terms of service
“Jasper may, in its sole discretion and without notice, temporarily suspend or permanently terminate Customer’s and any other Authorized User’s access to any portion or all of the Services for no reason or for any reason”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Object to AI training if you are in the EU or UK
Email legal@jasper.ai (Terms section 12)
Opt out of sale and interest-based ads
Website cookie/privacy banner, NAI/DAA/EDAA opt-out links, or privacy@jasper.ai
Cancel auto-renew before the next charge
Settings page or written notice to hey@jasper.ai (effective the following month)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They take a lasting, shareable license over what you put in, including using it to improve AI and to promote the product.
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Terms of service
“you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Jasper a , , transferable, , , non-exclusive, worldwide license”
For example, a prompt you typed years ago could still be used to train models after you cancel.
Your chats and generated text are used to train and improve their AI unless you successfully object (EU/UK).
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Terms of service
“Jasper uses Customer Property, including Input and Output, to provide, maintain, and improve the Services, including for the purpose of developing and enhancing Jasper’s artificial intelligence models.”
For example, confidential draft copy you paste in could help train future models.
Under California’s definition they say they may sell identifiers and other categories, with an opt-out.
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Privacy policy
“We may sell and may have sold in the last twelve (12) months the following categories of personal information:Category A: Identifiers”
For example, your email or online ID could be shared in a way that counts as a sale.
If you cancel, you do not get money back for unused time.
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Terms of service
“You may cancel your Customer Account at any time; however, there are no refunds for cancellation.”
For example, canceling mid-month means you still paid for the rest of the period.
They can shut off your account without warning, even for no stated reason.
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Terms of service
“Jasper may, in its sole discretion and without notice, temporarily suspend or permanently terminate Customer’s and any other Authorized User’s access to any portion or all of the Services for no reason or for any reason”
For example, you could lose access to drafts overnight with no email first.
If someone sues them over how you used the product, you may have to pay their legal costs.
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Terms of service
“Customer shall and Jasper and its subsidiaries, agents, licensors, managers, and other affiliated companies”
For example, if generated copy causes a dispute, they can ask you to cover lawyers.
Third-party ad cookies follow you to show targeted ads.
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Privacy policy
“These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You.”
For example, visiting the site can lead to Jasper ads on other websites.
Social login can pull extra data, including a contact list.
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Privacy policy
“If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.”
For example, signing in with Facebook could share your contacts with them.
EU and UK users can email to stop their content being used to train models.
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Terms of service
“To exercise this right, submit a request by contacting legal@jasper.ai. Upon verification, Jasper will cease using your Customer Property for model training and improvement, subject to applicable law.”
For example, a user in France can email legal@jasper.ai and ask them to stop training on their prompts.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- data subject rights
- The legal rights you have over your data, such as seeing it, fixing it, deleting it or moving it. For example, you can email the company and ask for a copy of everything it holds about you.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade D · score 37/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account info, usage and device IDs, cookies, social-login data including contact lists, and third-party visitor identification and browsing-interest data.
Does it record your voice, face or body, and what happens to that?
Their California list says they do not collect biometric or sensory data such as voice or face.
Are your chats and uploads used to train AI models, and is that off by default?
They use your input and output to improve AI models by default. EU/UK users can object by emailing legal@jasper.ai.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use third-party advertising and remarketing cookies and vendors such as Google, Facebook, and LinkedIn.
Do they sell or share your data, and can you opt out?
They share with providers, affiliates, and partners, and they say they may sell some categories under CCPA, with an opt-out.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant a perpetual, irrevocable, sublicensable license to use your content to run, improve, train models, and promote the service.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as needed for stated purposes. Access or deletion is described via account settings when possible, otherwise by contacting them.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use commercially acceptable means but cannot guarantee absolute security. No audit or bug-bounty program is described.
Is there a real age gate, and are teens protected?
Use by anyone under 13 (or under 16 in Europe) is prohibited. There is no described age-check beyond that rule.
Will they tell you when the rules change, and is the policy specific?
They say they will post updates and email or show a notice before privacy changes take effect, but the copies here have no last-updated date and retention stays vague.
Can they close your account without warning, and can you get your data out first?
They may suspend or permanently end access without notice, for any reason or no reason.
If something goes wrong, who pays?
The service is as-is, liability is capped at fees in the last 12 months or $50, and you must indemnify them for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
Paid plans auto-renew until you cancel on the settings page or by email. They say there are no refunds.
The privacy policy is 7,820 words at a professional or legal expert level (Flesch reading ease 12.1); the terms are 8,536 words at a professional or legal expert level.
