komi
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Creator storefront terms: they take a lasting license, can sell/share fan data for ads, and you them.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Names, billing, orders, emails, plus device IDs, IP address, and how you use the site.
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Privacy policy
“Technical information from your device such as IP address, device IDs, device and browser operating system, version, make and model.”
Training
Orders, analytics, marketing, ads tailored to inferred interests, and service improvement.
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Privacy policy
“Sharing for the purpose of cross-context behavioral advertising”
Sharing
Komi, Stripe, Google Analytics, fulfillment partners, ad tech, and sometimes law enforcement.
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Privacy policy
“Your personal data may be shared with the Creator’s payment service providers, including Rye Pay and Stripe, or other vendors such as order fulfillment partners”
Kept
Kept as long as needed for the purpose, plus legal and tax rules; data can stay forever.
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Privacy policy
“The Creator will hold your personal data for as long as is necessary for the relevant purpose, also taking into account legal, tax, and regulatory requirements.”
Controls
Ask the creator for access, deletion, or to opt out of sale/sharing and marketing.
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Privacy policy
“To opt out of sales or sharing of that personal data (please also see Section 12);”
Fine print
Lasting license to your content, you them, English courts, fees can change.
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Terms of service
“The foregoing license that you grant to us survives termination or expiry of these Creator Terms and does not affect your ownership of your intellectual property rights.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of sale or sharing of personal data
Contact the Creator as indicated on the Creator’s Komi site (Section 7.2 / 12)
Ask to access or delete your data
Contact the Creator as indicated on the Creator’s Komi site
Close your creator account
Settings within Komi or contact support@Komi.io
Opt out of marketing emails
Details in each communication or through the Creator site
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can use your uploads worldwide, pass that right to others, and you do not get paid for that use.
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Terms of service
“You grant us a non-exclusive, , worldwide, , right and license to use content, assets, and materials related to your Creator Services”
For example, they could reuse your profile video in Komi ads even after you leave.
Visitor IDs, browsing, and guesses about interests have been sold or shared.
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Privacy policy
“In the past 12 months, The Creator has sold or shared the following categories of personal information relating to site visitors: (A) Identifiers; (F) Internet or other electronic network activity information; and (K) Inferences.”
For example, an ad network could get that you visited a merch page and show you similar ads elsewhere.
If someone sues Komi because of your page or messages, you may have to pay their legal bills.
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Terms of service
“You shall and us, and our directors, staff, suppliers, licensors and group companies, from any and all liabilities, penalties, losses, damages, costs and expenses”
For example, a fan sues over an email you sent through Komi and you cover Komi’s lawyers.
They can suspend or delete your creator page without warning if they decide they should.
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Terms of service
“we reserve the right to apply a Restriction to your account without notice where required (in our sole discretion).”
For example, your storefront could go offline overnight and fans could not buy.
If Komi breaks something, they usually will not pay more than £500 or a year of your fees.
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Terms of service
“to the maximum extent permitted by law, our to you shall not exceed the greater of the following sums: (i) £500; or (ii) the total amount you paid to us in Komi Fees”
For example, a long outage that costs you sales might still only get you a small cap.
A big analytics company can see how people use the creator site.
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Privacy policy
“The Creator may make use of analytics service providers in order to collect and process this information, such as Google Analytics.”
For example, Google can log which merch pages a visitor opened.
What you pay Komi can change later.
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Terms of service
“We reserve the right to amend or update the Komi Fees from time to time.”
For example, a monthly plan or per-sale cut could go up after you already built a page.
They say the site is not for kids under 13, but there is no strong age check described.
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Privacy policy
“The Services are not directed to, and the Creator does not knowingly collect personal data from, children under the age of 13.”
For example, a 12-year-old could still type an email to buy merch unless someone notices.
Disputes go to English courts.
Read the exact line
Terms of service
“You and we hereby submit to the exclusive of the courts of England to settle disputes or claims arising from or in connection with these Creator Terms”
For example, a US creator would need to sue in England.
They promise basic security but say the internet is not fully safe.
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Privacy policy
“Reasonable technical and organizational precautions will be taken to prevent the unauthorized access, disclosure, alteration, or destruction of your personal data”
For example, they claim they try to lock down billing data, but they do not guarantee it.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- profiling
- Building a picture of who you are, what you like and what you might do next from your data. For example, an app may guess your income, health or politics from what you watch and tap.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade D · score 35/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect purchase and contact details plus usage, IP address, and device IDs.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics and share data for cross-context behavioral advertising.
Do they sell or share your data, and can you opt out?
They say identifiers, activity, and inferences were sold or shared, and California users can opt out.
What rights do they take over what you type and what the AI makes?
You keep ownership, but Komi gets an irrevocable worldwide sublicensable license that survives after you leave.
How long do they keep your data after you delete it, and can you delete it in the app?
Data is kept as long as needed; you ask the creator to erase it, with no in-app 30-day promise.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they take reasonable technical precautions but cannot guarantee internet security.
Is there a real age gate, and are teens protected?
The site is not directed at under-13s; creators must be at least 16, with no age-proof described.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. Privacy says check the site; terms give 15 days’ email notice of changes.
Can they close your account without warning, and can you get your data out first?
They can restrict or end an account without notice in their discretion, and you lose access to linked info.
If something goes wrong, who pays?
Service is as-is with a low money cap, and you must indemnify Komi for many claims.
Do subscriptions renew on their own, and can you get a refund?
They charge subscription and transaction fees and reserve the right to update fees from time to time.
The privacy policy is 2,775 words at a college graduate level (Flesch reading ease 38.8); the terms are 8,653 words at a professional or legal expert level.
