Kongregate
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A games site that tracks you for ads, can close your account without notice, and keeps purchases non-refundable.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, gameplay, device and IP data, cookies, photos you upload, and partner data.
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Privacy policy
“Kongregate, Kongregate affiliates, and our third-party partners in analytics, user acquisition, and advertising, use technologies such as cookies, beacons, tags, and scripts”
Training
They run the games, measure usage, and let ad partners profile you for targeted ads.
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Privacy policy
“Such advertising partners have a to collect and profile personal data in the form of IP address and cookie ID from users on our Site in order to provide targeted online advertising”
Sharing
Service providers, lots of ad networks, game developers, and sometimes buyers of the company.
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Privacy policy
“When advertisers, ad networks or user acquisition partners place ads in our Services, they may collect or we may share the following types of information from within our Services:”
Kept
Accounts unused for about three years are deleted; other legal records can last longer.
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Privacy policy
“Annual deletion of user accounts that have not engaged in any form of login activity over the course of at least three consecutive years.”
Controls
You can edit your profile, use a rights form, and use industry ad opt-out pages.
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Privacy policy
“If you wish to review, edit or delete information you have provided to Kongregate, you may access your account information on the Site at any time by clicking on your username”
Fine print
They can close you anytime, keep your money, cap damages at $100, and you cover their legal bills.
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Terms of service
“KONGREGATE HAS THE , SUSPEND, TERMINATE OR CLOSE YOUR ACCOUNT, WITH OR WITHOUT PRIOR NOTIFICATION TO YOU, FOR ANY VIOLATION OF THE TERMS”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of the waiver within 30 days
Email support@kongregate.com or physical mail listed under Our Contact Information
or access of your data
Request Form linked in the privacy policy, or privacy@kongregate.com
Turn off tailored ads
Device ad-tracking settings, NAI/DAA/Your Online Choices pages, or AppChoices
Edit or delete profile info on the site
Click your username at the top of the Site homepage
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If someone sues them because of how you used the site, you may have to pay their legal costs.
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Terms of service
“YOU AGREE TO , DEFEND AND HOLD KONGREGATE, its parents, subsidiaries, officers, employees, and contractors harmless from and against any and all third party claims”
For example, if a fight in chat leads to a lawsuit, they can ask you to cover their lawyers.
If they mess up, they say they will not pay you more than one hundred dollars.
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Terms of service
“TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, THE OF KONGREGATE, ITS LICENSORS, AND ITS AFFILIATES COLLECTIVELY, SHALL NOT EXCEED USD$100.00.”
For example, if you lose paid items because of a bug, they may only owe up to $100.
Once you buy Kreds, games, or NFTs, they generally will not give the money back.
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Terms of service
“All payments for Digital Assets are final, non-refundable and non-returnable, except as required by applicable law.”
For example, if you buy Kreds by mistake, the terms say that purchase is final.
They can shut your account without warning, and you may lose virtual stuff.
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Terms of service
“KONGREGATE HAS THE , SUSPEND, TERMINATE OR CLOSE YOUR ACCOUNT, WITH OR WITHOUT PRIOR NOTIFICATION TO YOU, FOR ANY VIOLATION OF THE TERMS”
For example, they could ban you overnight and you would not get Kreds back.
Outside ad companies can collect your IP and cookie ID to target ads.
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Privacy policy
“Third-party advertising companies serve ads on our behalf across the Internet. Such advertising partners have a to collect and profile personal data”
For example, an ad network can use your cookie ID to show game ads on other sites.
If you upload a photo, they say you give up rights so they can use it widely.
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Privacy policy
“By submitting a photograph, you waive any rights thereto and authorize us to copyright, use and publish the same in print or electronically for any lawful purpose.”
For example, a selfie you post could be reused in their marketing.
If they change the rules and you keep playing, they treat that as you agreeing.
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Terms of service
“if you continue to use the Services, including the Games, after we have posted modified Terms, you are indicating to us that you agree to be bound by the modified Terms.”
For example, a new no-refund rule could apply the next time you log in.
In the US and Canada you can email within 30 days to keep the right to join a .
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Terms of service
“You have the right to opt out and not be bound by the by sending us written notice of your decision to opt out through support@kongregate.com”
For example, you could email support within 30 days of first use to opt out of the class waiver.
They say they do not sell personal information under California’s sale definition.
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Privacy policy
“We do not "sell" and have not "sold" Personal Information for purposes of the in the last 12 months.”
For example, they still share data with ad partners, but they call that sharing, not a sale.
They say they store data on secure servers and try to stop unauthorized access, but they do not promise it is 100% safe.
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Privacy policy
“Personal data that you provide to us is stored on secure servers, and we use rigorous procedures to protect against loss, misuse, unauthorized access, alteration, disclosure, or destruction”
For example, your email and password sit on their servers with general security measures.
Words to know
Legal words from the lines above, in plain English.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
How we got here · grade D · score 39/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
Besides your account and what you post, they collect IP address, device and browser data, cookies, gameplay paths, and data from ad and social partners.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad companies collect and profile IP and cookie IDs to serve targeted ads.
Do they sell or share your data, and can you opt out?
They say they do not sell under CCPA, but they share with advertising partners and describe a right to opt out of sale or sharing.
What rights do they take over what you type and what the AI makes?
You keep ownership of user posts; they take a license to show them on the platform that ends when the post is removed. Photos you submit are treated more harshly.
How long do they keep your data after you delete it, and can you delete it in the app?
You can edit or delete via your profile or a rights form. Unused accounts are wiped after about three years.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe secure servers and procedures against loss and unauthorized access, and say no system is 100% secure.
Is there a real age gate, and are teens protected?
Services are aimed at 18+. Under-13s (or 16 in some EU countries) should not sign up except for a few kids’ games with parental consent. Age is based on what you say.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated April 22, 2026 and they say they will try to give notice of material changes, but keeping using the service means you accept the new rules.
Can they close your account without warning, and can you get your data out first?
They may close your account with or without notice. You generally get no refund of Kreds or purchases.
If something goes wrong, who pays?
The service is as-is, liability is capped at $100, and you must indemnify them for claims tied to your use or posts.
Do subscriptions renew on their own, and can you get a refund?
Digital goods and Kreds are described as final and non-refundable except where the law requires otherwise. Auto-renew details are not clearly spelled out.
The privacy policy is 9,526 words at a college level (Flesch reading ease 47.5); the terms are 7,646 words at a college level.
