Limitless
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They record your conversations, send audio to third-party AI, and use it to train models.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, all Pendant/app audio, device data, cookies, and connected Gmail or Calendar.
Read the exact line
Privacy policy
“We collect all audio captured by the Pendant or directly through the device on which the App is installed.”
Training
They use your data to run the app, market to you, and train AI and large language models.
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Privacy policy
“To train, develop, and improve artificial intelligence, machine learning, and other large language models;”
Sharing
Cloud vendors, third-party AI for transcripts, analytics, affiliates, and legal requests can get your data.
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Privacy policy
“if you use the Pendant or App, we send audio recordings or transcripts to our third-party AI providers who assist us in providing the Services”
Kept
They keep data as long as they think they need it; you can keep recordings forever.
Read the exact line
Privacy policy
“If you are a Pendant user, you have the ability to choose retention periods for your audio recordings and the information derived from such recordings, including the ability to retain such information indefinitely.”
Controls
You can stop or delete recordings in the app and pick which third-party apps to connect.
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Privacy policy
“Any User of the App or Pendant can stop or delete recordings at any time using the App.”
Fine print
They can close you anytime; fees auto-renew.
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Terms of service
“Limitless may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Stop or delete recordings in the app
App or Pendant controls described in the Privacy Policy under Your Choices / Controls
Cancel a subscription at least 5 days before renewal
Email [email protected] or the cancel link in the Terms (Subscription Service)
Disconnect third-party apps you do not need
App settings for integrations such as Google Calendar, as described under Controls
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They say they use information they collect, including your recordings, to train AI models. The policy does not describe a way to turn that off.
Read the exact line
Privacy policy
“To train, develop, and improve artificial intelligence, machine learning, and other large language models;”
For example, a private meeting you record with the Pendant could be used to improve their models.
The wearable and app capture everything they hear, not just your voice, and that audio is collected.
Read the exact line
Privacy policy
“We collect all audio captured by the Pendant or directly through the device on which the App is installed.”
For example, a coworker who sits next to you could be recorded even if they never signed up.
Your recordings leave Limitless and go to outside AI companies so they can transcribe and summarize.
Read the exact line
Privacy policy
“we send audio recordings or transcripts to our third-party AI providers who assist us in providing the Services, including for transcription and summarization purposes.”
For example, a doctor’s appointment you recorded could be processed by another company’s AI servers.
If someone sues them because of how you used the product, you may have to pay their legal bills.
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Terms of service
“you will defend and Limitless, its affiliates, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents”
For example, if you recorded someone without consent and they sue Limitless, you could owe the company’s lawyer fees.
They can shut your account without warning and without saying why.
Read the exact line
Terms of service
“Limitless may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice.”
For example, you could lose access to stored recordings overnight with no email first.
Paid subscriptions generally do not get refunds, and they auto-renew unless you cancel in time.
Read the exact line
Terms of service
“All fees are in U.S. Dollars and are non-refundable (except as otherwise provided in Section 13.5).”
For example, if you forget to cancel five days before renewal, they charge you again and keep the money.
You can turn recording off and delete audio from the app yourself.
Read the exact line
Privacy policy
“Any User of the App or Pendant can stop or delete recordings at any time using the App.”
For example, after a sensitive call you can delete that recording in the app.
They say you still own what you upload, while they get a license to run and improve the service.
Read the exact line
Terms of service
“Your User Content remains your property or the property of the third parties you licensed it from”
For example, your meeting notes stay yours, but they can process them to provide summaries.
They set a minimum age of 18, based on you saying you are 18.
Read the exact line
Terms of service
“You must be at least 18 years old to use the Service.”
For example, a 16-year-old could still sign up if they check a box claiming they are 18.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade F · score 26/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account details, device and usage data, cookies, inferred location, connected Gmail and Calendar, and all audio the Pendant or app captures.
Does it record your voice, face or body, and what happens to that?
They collect all Pendant and app audio, send it to third-party AI providers, and say they use information to train AI models.
Are your chats and uploads used to train AI models, and is that off by default?
They list training AI and large language models as a use of collected information and do not describe an opt-out.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They and third-party partners use cookies and similar tools to track browsing across services, and they market to you.
Do they sell or share your data, and can you opt out?
They share with vendors, third-party AI, analytics, and affiliates. California text says they do not share for third-party direct marketing; no general sale opt-out is described.
What rights do they take over what you type and what the AI makes?
They say your content stays yours, and they may use it to provide, operate, maintain, improve, modify, and administer the service.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete recordings in the app, but they retain personal information as long as they consider reasonably necessary, and you can choose to keep recordings forever.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use reasonable electronic safeguards but cannot guarantee security. No audit or leak history is described.
Is there a real age gate, and are teens protected?
Terms require you to be 18. Privacy says the service is not for children under 13. There is no described age check beyond your statement.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated December 5, 2025. Material privacy changes get notice; material terms changes take effect 30 days after posting or notice.
Can they close your account without warning, and can you get your data out first?
They may terminate your account at any time for any reason or no reason, with or without notice. You can contact support to close your account.
If something goes wrong, who pays?
The service is as-is, liability is capped at 12 months of fees or $500, and you must indemnify them for many third-party claims.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew; you must cancel five days before renewal. Fees are generally non-refundable except if they terminate a paid feature for convenience.
If this app can act for you, does it warn you about scams?
May transact on unsafe websites on your behalf. Limitless does not say it refuses an unsafe site. This line is not from the privacy policy. We did not test the product. Limitless privacy policy (2026)
The privacy policy is 2,880 words at a professional or legal expert level (Flesch reading ease 5.5); the terms are 7,340 words at a professional or legal expert level.
