MapMyTracks
- The policy says your content is not used for AI training.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The policy describes staff access for safety and legal checks.
You own your tracks; AI insights are on by default but not used to train models; Google Analytics may personalize ads.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account details, activity data, location, device info, IP address, and browsing activity.
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Privacy policy
“That information may include your name and email address as well as details including gender, location, purchase history, and other demographic information you provide to us.”
Training
They run the app, market to you, and send workout stats to AI providers unless you turn AI off.
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Privacy policy
“This feature is enabled by default to enhance your training experience with intelligent summaries and guidance based on your activity data.”
Sharing
They say they do not sell personal data; vendors, Google Analytics, and AI providers can still receive some data.
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Privacy policy
“We do not rent or sell your Personal Information to anyone.”
Kept
They keep data while you have an account and say they fully delete it if you delete the account on the website.
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Privacy policy
“If you choose to delete your account with Map My Tracks we will delete, in full, all your personal information held with us.”
Controls
Turn off AI in app settings, unsubscribe from marketing, and delete your account on the website.
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Privacy policy
“You can disable AI features at any time in the app’s settings”
Fine print
Paid plans auto-bill monthly with no refunds for plan changes; they will not tell you when the privacy policy changes.
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Privacy policy
“We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off AI insights
App settings (privacy policy: disable AI features at any time in the app’s settings)
Delete your account and data
Website profile: Delete my account
Opt out of marketing emails
Unsubscribe link in emails or preferences in website and app settings
Opt out of Google Analytics (web)
Google opt-out mechanism linked from the privacy policy Cookie / Google Analytics section
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They will not email or notify you when the privacy rules change. You have to keep checking the page yourself.
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Privacy policy
“We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.”
For example, they could start sending more data to AI tools and you might never get an email about it.
Google Analytics on their site can feed Google’s ad network so ads elsewhere may be tailored from your visits.
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Privacy policy
“Google may use the data collected on our Services to contextualize and personalize the ads of its own advertising network.”
For example, after you open Map My Tracks in a browser, you might see more fitness ads on other Google sites.
If you change paid plans, you do not get money back for unused time.
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Terms of service
“There will be no refunds or credits for upgrades or downgrades.”
For example, if you upgrade mid-month then cancel, you still paid the higher rate with no refund.
If something goes wrong, they generally only owe you up to what you paid them.
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Terms of service
“the Licensor’s maximum under or in connection with this Licence, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall be limited to a sum equal to the Licence Fee.”
For example, if a bug wipes a year of runs, they may only refund your subscription fee.
AI coaching is switched on unless you turn it off. Workout numbers and comments can go to AI companies.
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Privacy policy
“This feature is enabled by default to enhance your training experience with intelligent summaries and guidance based on your activity data.”
For example, your pace, heart rate, and a note you typed on a run may be sent to an AI provider.
They say the AI companies that process your stats are not allowed to train their models on that data.
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Privacy policy
“Service providers do not use your data to train their AI models”
For example, a comment you add to a ride should not become part of a public AI model, according to them.
Your tracks and posts stay yours; they are not claiming ownership of them.
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Privacy policy
“You own your content. We don’t. All your content belongs to you.”
For example, a GPS route you recorded is still your content, not theirs.
They say they do not sell or rent your personal details as a product.
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Privacy policy
“We do not rent or sell your Personal Information to anyone.”
For example, they say they will not sell your email list to a mailing-list broker.
Kids under 16 are not supposed to sign up. There is no extra age-check described.
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Privacy policy
“We do not knowingly collect or solicit personal information from anyone under the age of 16.”
For example, a 15-year-old could still type a birthday and create an account if nobody checks ID.
You can wipe the account from the website profile page, and they say tracks and user data go away for good.
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Terms of service
“You can cancel your account at any time by clicking on Delete my account on your website profile. This will result in all track and user data being permanently deleted.”
For example, after you click Delete my account, your past runs should no longer sit on their servers.
Words to know
Legal words from the lines above, in plain English.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade A+ · score 65/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account details you give them plus usage, IP address, browser, cookies, and browsing activity. Location and activity metrics are part of the fitness product.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
AI insights are on by default, but they say providers do not store the data or use it to train models, and you can turn AI off in settings.
Can employees or contractors read your conversations, and when?
They say they do not spy on your content and reserve the right to read and disclose information to follow the law or protect safety.
Are you profiled or tracked for advertising?
They use Google Analytics, and Google may use that data to personalize ads on Google’s network. There is a Google opt-out link.
Do they sell or share your data, and can you opt out?
They say they do not rent or sell personal information. They share with vendors such as payments, analytics, email, and AI providers, and in a sale of the business.
What rights do they take over what you type and what the AI makes?
They say you own your content and they do not.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data while you have an account. Deleting the account on the website is said to fully and permanently delete personal and track data. They do not give a day count.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say AI processing is handled securely under data-protection agreements and that the software is virus-tested. No independent audit is described.
Is there a real age gate, and are teens protected?
They say they do not knowingly collect data from anyone under 16 and will delete it if they learn they have. No ID check is described.
Will they tell you when the rules change, and is the policy specific?
The privacy policy has a changelog, but they say they will not explicitly inform users of changes and you should check the page.
Can they close your account without warning, and can you get your data out first?
They may end the licence with written notice for breach (14 days if remediable) or immediately for abuse. You can delete the account on the website; no separate export path is described beyond GDPR-style rights.
If something goes wrong, who pays?
Liability is capped at the licence fee, with many kinds of loss excluded, except for things the law will not let them exclude.
Do subscriptions renew on their own, and can you get a refund?
Paid plans are billed in advance each month. Cancel before the next charge to avoid it. They say there are no refunds or credits for upgrades or downgrades.
The privacy policy is 2,213 words at a fairly hard level (Flesch reading ease 50.6); the terms are 2,959 words at a college graduate level.
