Massage Anywhere
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The policy allows data sales or sharing; it does not describe an opt-out.
- Staff may review your content; the policy does not describe an opt-out.
Old 2015 rules: they share profiles widely, take a license, auto-renew with no refunds, and can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Sells or shares your data with no opt-out
Collected
Names, emails, addresses, phones, photos, messages, provider ads, and payment details.
Read the exact line
Privacy policy
“This could include, for example but without limitation, first and last names, e-mail addresses, street addresses, telephone numbers, photos, comments and messages, your submitted Provider profile, and, if business is transacted, financial information”
Training
They use it to run the site, bill you, and they may tailor ads; posted stuff can be shown publicly.
Read the exact line
Privacy policy
“We use Personal Information in our efforts to provide, maintain, protect, improve, develop, administer and communicate about the Web site and Service”
Sharing
They may share with members, banks, government, search engines, affiliates, and the public at large.
Read the exact line
Privacy policy
“include Providers/Members, Users, payment gateways/processors, banking institutions, credit card companies, legal professionals, government agencies, investigative agencies, professional licensing boards, law enforcement, post office, Internet Service Providers, e-mail providers, other service providers, vendors, consultants, Internet search engines, researchers, the public at large, and others.”
Kept
The documents do not say how long they keep your data after you leave.
Read the exact line
Privacy policy
“We cannot and do not promise, warrant, ensure or guarantee anyone's privacy or the security or privacy of any content or information”
Controls
You can resign membership after login; cancel future billing only via My Account.
Read the exact line
Terms of service
“If you are a Member, you may terminate your membership at any time, for any reason, by following the instructions on the Membership Resignation page (after logging in).”
Fine print
Auto-renew with no refunds, they can close you anytime, you them, Texas courts.
Read the exact line
Terms of service
“MassageAnywhere.com may also terminate your membership at any time, for any reason, with or without notice to you.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel future billing
My Account page after login, then Cancel Future Billing(s) button
Resign your membership
Membership Resignation page after logging in
Do not post private details on your profile
Provider profile/ad; they may disclose posted information publicly
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They openly say they will not treat your information as private or protect it.
Read the exact line
Privacy policy
“We are not your confidant and, to the fullest extent permitted by law, we are not the protector of your privacy or information.”
For example, if you put personal details in a message or profile, they say they are not responsible if that gets out.
Anything you post can be used forever, copied, changed, and passed to others even after you leave.
Read the exact line
Terms of service
“you automatically grant, and you represent and warrant that you have the right to grant, to MassageAnywhere.com, its affiliates and successors, an , , unlimited, fully paid, , transferable, fully ”
For example, a photo you put on your ad could still be used or sublicensed after you resign.
They can shut your account whenever they want and do not have to warn you first.
Read the exact line
Terms of service
“MassageAnywhere.com may also terminate your membership at any time, for any reason, with or without notice to you.”
For example, your listing could disappear overnight with no email explaining why.
Paid subscriptions generally cannot be refunded, including unused time.
Read the exact line
Terms of service
“Except as required by law, ALL SALES ARE FINAL.”
For example, if you cancel auto-renew mid-month, you still do not get money back for leftover days.
What you post can be shown to the public, not just to people you pick.
Read the exact line
Privacy policy
“You agree that we may disclose any content or information, including, without limitation, Personal Information, publicly or otherwise, if you post it on our Web site or through the Service”
For example, comments or profile details you submit could be treated as public.
They may read, log, and analyze messages and emails on the service, including for ads.
Read the exact line
Terms of service
“You authorize us, our agents and any third parties that we may so authorize, to lawfully monitor, intercept, log, record, store, collect, scan and/or analyze any and/or all communications”
For example, a message you send a provider could be scanned for spam, abuse, or tailored advertising.
You have to be 18, but they rely on you saying so.
Read the exact line
Terms of service
“You must be at least 18 years of age and not considered to be a minor in your state of residence in order to register as a Provider (Member) or use the Service.”
For example, there is no described ID check just to browse or sign up as 18.
You can stop auto-renew only through that button after login, not by email or phone.
Read the exact line
Terms of service
“To change or cancel recurring or future billing, you must go to your My Account page (after logging in), then click the "Cancel Future Billing(s)" button and complete the cancellation process as indicated.”
For example, emailing support to cancel will not stop the next charge.
If you sue, you generally have to do it in Texas courts, not wherever you live.
Read the exact line
Terms of service
“any claim or dispute you may have against MassageAnywhere.com must be resolved exclusively by a state or federal court located in Harris County, Texas”
For example, a user in another state would need to bring the case in Harris County, Texas.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
How we got here · grade F · score 24/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account details, ads, photos, messages, addresses, phones, and payment info, plus information from third parties while you use the site.
Does it record your voice, face or body, and what happens to that?
They say they may record phone calls with customer service for quality assurance. They do not describe face or body biometrics.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They reserve the right to monitor, intercept, log, and analyze communications, including to moderate, with no opt-out described.
Are you profiled or tracked for advertising?
They mention tailored advertising and sharing on co-branded pages with other companies’ privacy policies.
Do they sell or share your data, and can you opt out?
They list many recipients including the public, search engines, affiliates, and buyers of the business, with no opt-out described.
What rights do they take over what you type and what the AI makes?
Posting grants them an irrevocable, perpetual, transferable, fully sublicensable license to use and change your content.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must be at least 18 and not a minor in your state; they rely on your representation.
Will they tell you when the rules change, and is the policy specific?
They post updates on the site; continued use or not resigning means you accept. Policies are dated 2015.
Can they close your account without warning, and can you get your data out first?
They may terminate membership at any time for any reason with or without notice, and you get no refund.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid in 12 months, and you must indemnify them.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions can auto-renew; they say all sales are final and there is no prorated refund.
The privacy policy is 1,768 words at a professional or legal expert level (Flesch reading ease 17.2); the terms are 15,596 words at a professional or legal expert level.
