mintme
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- The policy allows data sales or sharing; it does not describe an opt-out.
- The documents do not say who can read your content.
A crypto exchange that collects IDs and face photos, can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Sells or shares your data with no opt-out
Collected
Name, face photo, ID numbers, address, wallets, device data, location, cookies, and ad clicks.
Read the exact line
Privacy policy
“Identity information: name, facial image, social security number, ID number, documents proving your identity and any other information they may contain.”
Training
They use it to run trades, do KYC/AML checks, stop fraud, send emails, and improve the site.
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Privacy policy
“We and Our eventual authorized partners store and use your Personal Information only for providing and improving the Technology Platform.”
Sharing
Authorities, companies that work for them, and advertising partners get data.
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Privacy policy
“You agree that We may share and transfer your information which no longer identifies You to the third party () who is a contracting party with Us, usually Our service providers or advertising partners.”
Kept
They keep it while your account is open and as long as the law says they must.
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Privacy policy
“We will retain your information for as long as your account is active, your information is needed to provide You services, or as required to fulfill Our legal obligations.”
Controls
Email support to see, fix, or erase data; erasing also closes your account.
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Privacy policy
“Please note that a request to erase your Personal Information will also terminate your account on the Site.”
Fine print
They can close you without notice, cap what they owe.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Email to access, fix, or erase your data
support@mintme.com (erasing also closes the account)
Refuse cookies in your browser
Browser cookie settings; some site features may stop working
Revoke YouTube access if you linked it
myaccount.google.com/permissions
Unsubscribe from marketing emails
Unsubscribe link at the end of every email
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They collect your face photo and government ID numbers, not just an email.
Read the exact line
Privacy policy
“Identity information: name, facial image, social security number, ID number, documents proving your identity and any other information they may contain.”
For example, you may have to upload a selfie and passport before you can trade.
They can shut your account and wipe files, with or without warning.
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Terms of service
“terminate your access to the Services, delete or deactivate your MintMe Account and all related information and files in such account.”
For example, they could lock you out during a market swing and you could not finish a trade.
If they mess up, they say they owe you at most the fees you paid in the last three months.
Read the exact line
Terms of service
“in no event shall the of MintMe (including our directors, officers, members, employees and agents), whether in contract, , tort”
For example, if a large deposit is lost, they may still only pay a few months of trading fees.
You agree to cover their legal costs if a deposit or withdrawal is delayed.
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Terms of service
“you hereby understand and acknowledge, that any delays are possible and you and hold hit solution limited harmless against any claims, demands and damages”
For example, if a delayed withdrawal costs you money, you promised not to make them pay.
Stripped-down data can go to ad partners, and they do not describe an opt-out.
Read the exact line
Privacy policy
“You agree that We may share and transfer your information which no longer identifies You to the third party () who is a contracting party with Us, usually Our service providers or advertising partners.”
For example, how you use the site could still help partners target ads even without your name.
Idle coin balances can be auto-converted to MINTME after three months of no trading or deposits.
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Terms of service
“a weekly conversion rate of 5% (or a 50 USD equivalent) will be applied to the crypto coin assets of accounts that have not engaged in any trading”
For example, leftover Bitcoin sitting unused could slowly be turned into their own coin.
Tokens unused for 12 months can be deleted.
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Terms of service
“Inactive tokens will be subject to deletion after this period.”
For example, a token you created but never traded could vanish after a year.
If they change the privacy rules, keeping using the site counts as you agreeing.
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Privacy policy
“Your continued use of the service after We post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.”
For example, they could add new sharing and you would be treated as having accepted it by logging in.
They say they use SSL and PCI-style measures, but also say they cannot guarantee no breach.
Read the exact line
Privacy policy
“We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information”
For example, they encrypt logins, yet you still take the risk if someone hacks the platform.
You can email them to access, fix, or delete your data, and they say they will reply within 30 days.
Read the exact line
Privacy policy
“In order to use any of Your rights at any time please contact Us and We will facilitate the exercise of your rights free of charge.”
For example, you can write support@mintme.com and ask for a copy of what they hold on you.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- pseudonymous
- Your name is swapped for a code, but the company keeps the key and can still link the data back to you. For example, your chats are filed under user 48213 instead of your name, but staff can still look up who that is.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 23/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect identity papers, face photos, SSN/ID, address, wallets, device IDs, geolocation, cookies, and ad-click behavior.
Does it record your voice, face or body, and what happens to that?
They collect facial images as identity information and keep personal data while the account is active.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies, track ad clicks, run Google Analytics, and share de-identified data with advertising partners.
Do they sell or share your data, and can you opt out?
They share with service providers and advertising partners (after stripping identifiers) and do not describe an opt-out.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You delete by emailing them; they keep data while the account is active or as the law requires, and erase also closes the account.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe SSL, encryption, and PCI vulnerability standards, but say they cannot guarantee no breach.
Is there a real age gate, and are teens protected?
Privacy says do not use if under 16; terms say you must be at least 18. There is no described age check beyond you saying so.
Will they tell you when the rules change, and is the policy specific?
Neither document shows a last-updated date. Continued use after they post changes counts as agreement.
Can they close your account without warning, and can you get your data out first?
They may suspend or terminate and delete your account with or without prior notice. They say they will return crypto not owed to them unless they think you did wrong.
If something goes wrong, who pays?
The service is “as is,” liability is capped at three months of fees, and you indemnify them for transfer delays.
Do subscriptions renew on their own, and can you get a refund?
Fees and some market costs can change without notice. Idle coins can be auto-converted; unused tokens can be deleted.
The privacy policy is 2,024 words at a college graduate level (Flesch reading ease 38.2); the terms are 5,594 words at a college level.
