Mixcloud
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Mixcloud collects usage and device data, makes much of it public, uses third-party ads, and you must them.
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Collected
Account info, what you listen to and upload, IP and device details, and optional profile and social data.
Read the exact line
Privacy policy
“When you use the Mixcloud Platform, we collect a variety of information relating to your ongoing user activity, including:”
Training
They run the site, recommend shows, report to rights holders, and target ads with third-party tools.
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Privacy policy
“We will use your Registration Data, Ongoing Usage Data, Profile Data and Connected Social Media Data to ensure that any advertising or promotions on the Mixcloud Platform (including for third party products and services) is relevant to you.”
Sharing
Your username, follows, comments and listening activity are public; ads and API partners also get data.
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Privacy policy
“Your username, profile picture, who you follow, who follows you, your sharing activity (including reposts, comments and favorites) are made publicly available by default.”
Kept
They keep data as long as needed for the service or until you ask otherwise; no clear wipe deadline.
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Privacy policy
“We store your data for as long as long as is necessary to continue providing a great continuous experience on the Mixcloud Platform or until requested otherwise by you.”
Controls
You can change notification settings, opt out of some ad cookies, and delete your account in settings.
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Privacy policy
“You may delete your account via settings, or by emailing us at Privacy@Mixcloud.com to of your personal data.”
Fine print
Under-16s barred; they notify of privacy changes; you must Mixcloud over your uploads.
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Terms of service
“You agree to , , and keep Mixcloud and its subsidiaries, affiliates, directors, officers, employees, and representatives (together, the "Mixcloud Entities") fully and effectively ”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account
Account settings, or email Privacy@Mixcloud.com
Opt out of personalized ad cookies
Cookie opt-out link in the privacy policy, or Network Advertising Initiative website
Change email and notification settings
Notifications panel in your Mixcloud settings
Ask for a copy or of your data
Email Privacy@Mixcloud.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
A lot of what you do on Mixcloud is visible to anyone, not just people you choose.
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Privacy policy
“Your username, profile picture, who you follow, who follows you, your sharing activity (including reposts, comments and favorites) are made publicly available by default.”
For example, if you favorite a DJ set, other users can see that on your public profile.
Google and Facebook ad tools get cookie details so ads can follow your activity.
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Privacy policy
“We will provide such third-party marketing service providers with details of your Cookies to ensure that only advertisements (both relating to Mixcloud and otherwise) that are relevant to you will be provided to you on the Mixcloud Platform.”
For example, listening to lots of techno could mean you see more techno-related ads from those networks.
If your uploads or use of the site cause a lawsuit, you may have to pay Mixcloud’s legal bills.
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Terms of service
“You agree to , , and keep Mixcloud and its subsidiaries, affiliates, directors, officers, employees, and representatives (together, the "Mixcloud Entities") fully and effectively with respect to any and all costs, claims, demands”
For example, if a track you uploaded is claimed as unlicensed, Mixcloud can make you cover their lawyer fees.
They can take down your shows or other posts anytime, even without telling you first.
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Terms of service
“Mixcloud, its affiliates and other designees shall have the right (but not the obligation) to refuse to post or otherwise use, and/or to remove or withdraw any User Submission (or other user-generated content on the Platform) in whole or in part, at any time for any reason or no reason, with or without notice and with no of any kind.”
For example, a mix you uploaded could disappear overnight with no email explaining why.
Outside apps can use the same public profile and activity data Mixcloud shows on the site.
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Privacy policy
“we allow third party developers via our API to use information that is public by default.”
For example, another website could list your username and who you follow using Mixcloud’s API.
Staff can read private messages if they think someone broke the rules or there is a safety issue.
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Privacy policy
“We will monitor or review content sent via Direct Messages when necessary, for example, when there is a suspected violation of the Terms of Use or Community Guidelines, or other legal or safety concerns.”
For example, a reported DM about harassment could be opened by Mixcloud staff.
You must be 16 or older; they say they will delete data if they learn someone younger signed up.
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Privacy policy
“Children under the age of 16 are not eligible to use the Mixcloud Platform.”
For example, a 15-year-old should not create an account, and a parent can email Privacy@Mixcloud.com to get it deleted.
They promise to tell you about important privacy-policy changes before the new rules apply.
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Privacy policy
“If we do, we will make sure to notify you about any material changes via an appropriate method – such as by displaying a prominent notice on the Mixcloud Platform or by sending you an email.”
For example, if they start collecting extra data, they say they will post a notice or email you.
You can close the account in the app or by email, but they do not say how fast everything is erased.
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Privacy policy
“You may delete your account via settings, or by emailing us at Privacy@Mixcloud.com to of your personal data.”
For example, you can hit delete in settings, then still not know if backups linger for months.
You still own the mixes and other content you upload.
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Terms of service
“For the avoidance of doubt, User Submissions (as defined below) and other content submitted by users to the Platform is and shall remain the property of the relevant User or other licensor.”
For example, uploading a DJ set does not mean Mixcloud owns the recording itself.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- right to erasure
- Your right to have a company delete the personal data it holds about you, with some exceptions. For example, you can ask a social app to wipe your old posts and profile and it must, unless a law says otherwise.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
How we got here · grade D · score 40/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account details, listening and social activity, IP address, device and software type, and optional profile and social-login data.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they review direct messages only when they suspect a rules, legal, or safety problem.
Are you profiled or tracked for advertising?
They use third-party ad tools including Facebook Audience Network and Google DoubleClick and share cookie details for targeting.
Do they sell or share your data, and can you opt out?
They share with service providers, rights holders, commercial partners, ad platforms, and API developers; some ad cookie targeting can be opted out.
What rights do they take over what you type and what the AI makes?
The terms say uploads stay the user’s property, while Mixcloud gets rights needed to run the platform.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They use your activity to personalize recommendations and ads, but they do not describe a memory feature you can view or turn off.
Do they commit to basic security, and have they leaked data?
They describe physical, electronic and managerial security steps and a breach-notification approach, but no independent audit.
Is there a real age gate, and are teens protected?
People under 16 may not use Mixcloud; they do not describe age checks beyond that rule.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated 25 May 2018 and they say they will notify you of material changes; retention and some purposes stay general.
Can they close your account without warning, and can you get your data out first?
They can refuse or remove your uploads at any time for any reason, with or without notice.
If something goes wrong, who pays?
You must indemnify Mixcloud for claims tied to your use or uploads, including lawyer fees.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 4,154 words at a professional or legal expert level (Flesch reading ease 11.4); the terms are 1,975 words at a professional or legal expert level.
