Mixlr
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
You grant an licence to your audio, they can delete accounts without notice, and paid plans auto-renew.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, date of birth, email, username, IP, cookies, visit and location data, and device details.
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Privacy policy
“personal information that you provide when registering as a user on the Site including but not limited to your name, date of birth and email address.”
Training
They use it to run and improve Mixlr, contact you, and may share non-personal data with others.
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Privacy policy
“Non-personally identifiable information may be shared with third parties to help us to introduce, develop and improve the Site, Mixlr Service and Broadcast Software or for other purposes”
Sharing
Your username and broadcasts can be public; data may sit on third-party servers outside the EEA.
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Privacy policy
“When you provide Mixlr with personally identifiable information (information from which you can be identified), it may be transferred to other entities or stored on our servers or the servers of a third party.”
Kept
They do not say how long they keep data; you can ask them by email to delete it.
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Privacy policy
“If you would like us to delete your data, please contact us at support@mixlr.com.”
Controls
You can refuse cookies in your browser and email support to leave lists or delete data.
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Privacy policy
“You can remove yourself from any mailing list or similar device by notifying us at support@mixlr.com.”
Fine print
They can close accounts without notice; paid plans auto-renew; you them; English courts apply.
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Terms of service
“Mixlr may in its sole discretion and without notice disable and delete accounts, and delete any information associated with an account.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Email to delete your data
support@mixlr.com (Privacy Policy section 11)
Cancel a paid subscription
Your subscription settings page on Mixlr
Close your account
Email support@mixlr.com (Terms section 14)
Refuse cookies in your browser
Browser settings / Help function (Privacy Policy section 8)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You keep copyright, but Mixlr gets a lasting right to use and your audio and other uploads for the service.
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Terms of service
“you grant to us a worldwide, , unconditional, non-exclusive, licence (including the right to or assign) of the entire right and interest in and to such User Content”
For example, even after you leave, Mixlr could keep using a clip of your live show on the site.
They can shut your account and wipe associated information without warning.
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Terms of service
“Mixlr may in its sole discretion and without notice disable and delete accounts, and delete any information associated with an account.”
For example, you could lose access to your channel and login with no email first.
If someone sues Mixlr because of your broadcasts or how you used the site, you may have to pay their costs.
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Terms of service
“You hereby us and undertake to keep us fully and effectively from and against any and all third party claims, losses, damages”
For example, if a song in your stream leads to a lawsuit, they can ask you to cover legal bills.
Paid plans keep charging on a schedule until you cancel, even if you barely use Mixlr.
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Terms of service
“This fee will continue to be charged on each Renewal Date thereafter unless and until you cancel and regardless of how much you use the service.”
For example, a yearly plan bills again on the same calendar day unless you cancel first.
Closing your account does not guarantee your old streams disappear.
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Terms of service
“User Content that you have uploaded, broadcast, shared or submitted using the Mixlr Service may still appear on the Site even after your registration has terminated.”
For example, a past live show might still be playable after you email them to leave.
Using Mixlr as a registered user means you agree your personal data can be stored and processed outside Europe.
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Privacy policy
“You understand and grant consent to the collection, maintenance, processing and transfer of such information outside the European Economic Area ("EEA").”
For example, your email and account details might sit on servers in a country with weaker privacy laws.
The iOS app can collect device and location-related tracking, even if they call it .
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Privacy policy
“When using the iOS application, we may collect and process tracking information about your device, location and other details to help us improve our service to you.”
For example, opening the iPhone app may send location-related data used to improve Mixlr.
If they change the rules and you keep using Mixlr, they treat that as you agreeing.
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Terms of service
“If you continue to use the Site or Mixlr Service following any modifications, amendments or revisions to the Terms being posted on the Site, you will be deemed to have accepted”
For example, a new licence term could apply just because you streamed again after they posted it.
The minimum age is 12, based on what you say; under 18 they also want a parent’s permission.
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Terms of service
“You must be aged 12 or over to become a registered user and you warrant that you have the capacity to understand, agree and adhere to these Terms.”
For example, a 13-year-old can register if they tick that they are old enough.
You would sue or be sued in English and Welsh courts.
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Terms of service
“any disputes relating to these terms of use will be subject to the exclusive of the courts of England and Wales.”
For example.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
How we got here · grade D · score 39/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account details plus visit, IP, browser, cookie, device and location-related tracking, not only what you type to sign up.
Does it record your voice, face or body, and what happens to that?
Live audio and recordings you upload are User Content they host; they do not describe treating voice as a biometric ID.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Personal data may go to other entities and third-party servers, and in a sale of the business; they do not say they sell it for ads.
What rights do they take over what you type and what the AI makes?
You own your content, but you grant a worldwide, irrevocable, royalty-free licence they can sublicense to run Mixlr.
How long do they keep your data after you delete it, and can you delete it in the app?
You delete data by emailing support; they do not promise a time limit, and uploads may stay after you leave.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use industry-standard security but cannot guarantee safety of data sent over the internet.
Is there a real age gate, and are teens protected?
You must be 12 or over to register; under 18 they ask for a parent’s permission, with no strong age check described.
Will they tell you when the rules change, and is the policy specific?
Terms are dated March 2025; keeping using Mixlr after they post changes counts as agreeing. The privacy policy has no date.
Can they close your account without warning, and can you get your data out first?
They may disable and delete accounts without notice, though they say they will try to warn users.
If something goes wrong, who pays?
The service is as-is with broad liability limits, and you must indemnify Mixlr for many third-party claims.
Do subscriptions renew on their own, and can you get a refund?
Paid plans renew monthly or yearly until you cancel; they say they will email advance notice of fee changes. Refunds are limited.
The privacy policy is 1,700 words at a college level (Flesch reading ease 49.5); the terms are 5,160 words at a college graduate level.
