Muse from Meta
- Your data trains their AI unless you switch it off in settings.
- The policy rules out using your data for targeted ads.
- Data is shared only with the providers who run the service.
- Staff may review your content; the policy does not describe an opt-out.
Training is on by default with a settings toggle; chats stay off Meta ads.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Chats, files, memories, connector data, voice and photos, plus usage and websites visited.
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Privacy policy
“Your messages and instructions, Muse's responses, and information from services including Connectors used to perform tasks for you. This can include text, voice, photos, things you create together and information about you or others.”
Training
Training is on at first use; you can turn it off in Settings, and chats are not sent to Meta ads.
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Privacy policy
“You decide whether we can use your interactions with Muse to train and improve our AI models. This setting is on when you first use Muse.”
Sharing
Your VM is isolated; connectors and a shared Accounts Center can still mix or send data.
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Privacy policy
“If you keep accounts separate, Muse won't share your Muse interactions or data on your VM with other Meta Products.”
Kept
You can delete messages or reset Muse, but it may still remember what it learned.
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Privacy policy
“After you delete something, Muse may still "remember" information it learned from what you deleted.”
Controls
Turn off training, disconnect connectors, forget topics, or reset; you can view MEMORY.md.
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Privacy policy
“You can change it at any time using the toggle in your Settings under "Data controls."”
Fine print
You own your content but license it; they can cut access anytime.
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Terms of service
“You can opt out of this provision within 30 days of the date that you agreed to these Terms.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off model training
Settings under "Data controls"
Sign up with a separate email, not Accounts Center
Use an email that isn't associated with an existing Meta account
Delete chats, Forget topics, or reset Muse
Delete messages/files in Muse, use the Forget skill, or reset; view MEMORY.md
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If the AI agent emails, pays, or posts for you, Meta says that is on you, not them.
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Terms of service
“You are also solely responsible for the actions Muse takes or directs in furtherance of those instructions, goals and guidance in connection with your access and use of Muse.”
For example, if Muse sends the wrong email or pays the wrong person, you still own the mess.
They can shut you off and take down things Muse made, without warning.
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Terms of service
“Meta may suspend or terminate your access to Muse or its features, or remove, disable, or restrict access to any artifact created with Muse, at any time, for any reason, without prior notice or ”
For example, a site Muse hosted for you could disappear overnight with no email first.
If Muse causes damage, they usually will not pay more than $250 or what you paid in a year.
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Terms of service
“EXCEPT FOR CLAIMS ARISING FROM META'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, OUR ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES (INCLUDING MUSE) HEREUNDER WILL NOT EXCEED THE GREATER OF $250 OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS PRECEDING THE EVENTS GIVING RISE TO THE MOST RECENT CLAIM.”
For example, a bad agent payment that costs you thousands might still cap Meta at $250.
Your chats can train Meta AI unless you flip the switch off.
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Privacy policy
“This setting is on when you first use Muse. You can change it at any time using the toggle in your Settings under "Data controls."”
For example, a private brainstorm you typed on day one can be used for training until you turn the toggle off.
You still own your stuff, but Meta can copy and change it as needed to run Muse.
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Terms of service
“You grant Meta a non-exclusive, transferable, , and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of Your Content, including from Connected Services, solely to provide, maintain, secure and improve Muse, consistent with your privacy and application settings.”
For example, a draft you wrote can be stored, copied, and tweaked so the agent can keep working on it.
Your Muse chats are not supposed to feed Facebook or Instagram ads.
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Privacy policy
“Muse doesn't share your conversations or the data in your virtual machine with Meta ad systems. This applies even if your Accounts Center includes other Meta Products.”
For example, telling Muse about a trip should not by itself target you with hotel ads from that chat.
Deleting a message does not always wipe what the agent already stored about you.
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Privacy policy
“After you delete something, Muse may still "remember" information it learned from what you deleted.”
For example, you delete a chat about your boss, but MEMORY.md might still mention them until you use Forget or reset.
There is a lasting memory file you can read and ask the agent to change.
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Privacy policy
“You can find out what Muse remembers about you at any time by asking directly, or by viewing files like your MEMORY.md.”
For example, you can open MEMORY.md and see it stored your kid’s name, then tell it to forget that.
Muse is for adults; they state 18+ but do not describe ID checks here.
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Terms of service
“you cannot use Muse if you are under the age of 18 (or such greater age required in your country or territory)”
For example, a 17-year-old is not allowed to use Muse under these terms.
Words to know
Legal words from the lines above, in plain English.
- model training
- Using your content and conversations as examples to teach an AI system, which can then echo them in future answers. For example, a story you write in a chatbot may be studied by the company to make the next version of the bot.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
How we got here · grade C · score 46/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect chats, files, memories, connector data such as email and calendar, voice and photos, usage, and websites visited.
Does it record your voice, face or body, and what happens to that?
Voice and photos can be part of your interactions, which are stored and, unless you turn training off, used to improve Meta AI.
Are your chats and uploads used to train AI models, and is that off by default?
Using your Muse chats to train models is on at first use; you can turn it off in Settings under Data controls, including past chats.
Can employees or contractors read your conversations, and when?
Meta may monitor, log, and review Muse actions for safety, security, compliance, or other reasons, with no review opt-out described.
Are you profiled or tracked for advertising?
Muse says it does not share conversations or VM data with Meta ad systems, even if Accounts Center is linked.
Do they sell or share your data, and can you opt out?
Meta says it does not sell your information. Muse can exchange data with connectors you choose, and a shared Accounts Center can combine data across Meta products.
What rights do they take over what you type and what the AI makes?
You keep ownership. You give Meta a transferable, sublicensable license only to provide, maintain, secure, and improve Muse, plus training unless you opt out.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Muse keeps memories you can view (including MEMORY.md), forget by topic, or wipe by reset.
Do they commit to basic security, and have they leaked data?
They say each user’s cloud VM is isolated so another user’s agent cannot access it. No audit or leak history is described here.
Is there a real age gate, and are teens protected?
You cannot use Muse if you are under 18. The documents do not describe age checks.
Will they tell you when the rules change, and is the policy specific?
The Muse policy is dated. Meta says it will notify you before material privacy changes; terms say reasonable notice, then continued use binds you.
Can they close your account without warning, and can you get your data out first?
They may suspend or terminate Muse access for any reason without prior notice. Pending actions may be cancelled.
If something goes wrong, who pays?
Muse is as-is. Liability is generally capped at $250 or what you paid in the last year, and you waive claims for agent actions.
Do subscriptions renew on their own, and can you get a refund?
Paid plans follow Meta subscription terms. Extra AI credits and promo credits are not refundable. Free access can end without notice.
If this app can act for you, does it warn you about scams?
May transact on unsafe websites on your behalf. Meta's agent security note does not say Muse refuses an unsafe site. This line is not from the privacy policy. We did not test the product. Agents Rule of Two (2025)
The privacy policy is 7,933 words at a professional or legal expert level (Flesch reading ease 9.9); the terms are 5,076 words at a professional or legal expert level.
