musictraveler
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
You book music rooms at 18+, they track ads, can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
They collect your name, email, phone, password, payments, and may use maps location and cookies.
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Privacy policy
“The personal information we collect may include the following:- Names- Phone numbers- Email addresses- Usernames- Passwords”
Training
They use your data to run bookings, talk to you, stop fraud, and let third parties show ads.
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Privacy policy
“We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising”
Sharing
Stripe, Google Maps, affiliates, and ad/analytics partners can get data; they say they will not sell it.
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Privacy policy
“We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.”
Kept
They keep it while you have an account, then delete or it, but backups may linger.
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Privacy policy
“No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.”
Controls
You can update or close your account, contact them to delete data, and use GPC to opt out of ad sharing.
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Privacy policy
“To request to review, update, or delete your personal information, please visit: https://musictraveler.com/en/contact”
Fine print
They can change terms without notice, close you anytime, cap .
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Terms of service
“we may, at our sole discretion, modify or revise our Terms at any time by updating the text of this page, including in relation to applicable fees, without notice to you”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request access, correction, or deletion of your data
https://musictraveler.com/en/contact or [email protected]
Turn on Global Privacy Control to opt out of ad sharing
A browser or extension that supports GPC (they say they honor it automatically)
Update or close your account in settings
Log in to your account settings, or contact them using the contact information provided
Review cookie choices
Cookie Notice at https://musictraveler.com/en/cookies
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account for any reason or none, and they do not have to warn you first.
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Terms of service
“Music Traveler may restrict, suspend or terminate your use of or access to the Platform, its Contents or the Services, if we believe you are in breach of or are attempting to breach these Terms or applicable law, or for any other reason or no reason at all, without notice or ”
For example, they could lock you out the day before a paid rehearsal and you would have no promised notice.
If a host or someone else sues because of your booking, you may have to pay Music Traveler’s legal bills.
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Terms of service
“The User agrees to and hold Music Traveler, its shareholders, directors, officers, employees, heirs, successors, assigns, agents and other representatives, harmless from any and all manner of Host and/or third party actions”
For example, if a guest you brought damages a piano and the host sues the company, you could be on the hook for their lawyers.
They can change the rules by editing the page, and keeping using the site counts as saying yes.
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Terms of service
“Your continued access, use and/or browsing on this Platform following the posting of changes to the Terms means you accept those modifications or revisions.”
For example, they could raise fees in the terms overnight and your next visit would count as agreement.
Outside companies can track you on the site to show ads based on your interests.
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Privacy policy
“We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements or to tailor advertisements to your interests.”
For example, after you look at rehearsal rooms, you might see music-gear ads on other websites.
After the booked time is over, you generally do not get money back, even if you were unhappy.
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Terms of service
“Except as set out in the Cancellations and Refunds provisions below, or as required by mandatory consumer-protection law, fees are non-refundable once a Booking has taken place.”
For example, if the room was noisy and you left early, the fee and service charge still stay paid.
You still own your photos and messages, but they can use them to run and advertise the platform.
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Terms of service
“By submitting content (e.g. listing photos, descriptions, reviews, messages), you grant Music Traveler a non-exclusive, worldwide, licence to host, display, and use that content solely to operate, promote, and improve the Services.”
For example, they could show your listing photo in a promo for the app.
They say they do not sell your personal information and will not do so going forward.
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Privacy policy
“We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.”
For example, they claim they will not sell your email list to a marketing company.
If your browser sends a GPC signal, they treat it as opting out of sale or sharing for targeted ads.
Read the exact line
Privacy policy
“We recognize and honor Global Privacy Control (GPC) signals.”
For example, turning on GPC in your browser should stop them from using you for targeted advertising without extra clicks.
You must be 18. They rely on you saying you are old enough.
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Terms of service
“The Platform, its Contents and the Services are intended solely for persons who are eighteen (18) years of age (the "Minimum Age") or older.”
For example, a 16-year-old could still sign up if they tick that they are 18.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- tracking pixels
- Tiny invisible images or bits of code in a page, app or email that report back when and where you opened it. For example, a pixel in a marketing email tells the sender the moment you read it.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
How we got here · grade D · score 39/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account details you give them plus cookies, tracking, payments via Stripe, and map location when Maps is used.
Does it record your voice, face or body, and what happens to that?
They say they do not collect biometric information such as voiceprints.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third parties may use tracking on the site for analytics and interest-based ads, with a US opt-out and GPC.
Do they sell or share your data, and can you opt out?
They say they will not sell data, but they share with affiliates, Google Maps, and ad trackers, and US law treats some of that as sharing you can opt out of.
What rights do they take over what you type and what the AI makes?
You keep ownership of listings and messages; they get a license only to run, promote, and improve the service.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data while you have an account. You can change settings or contact them to delete; some data may stay for legal or fraud reasons.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use technical and organizational security measures but cannot guarantee no breaches.
Is there a real age gate, and are teens protected?
The service is for people 18 or older; you promise you meet that age when you use it.
Will they tell you when the rules change, and is the policy specific?
The privacy notice is dated and may get a notice for big changes, but the terms say they can change anytime without notice and continued use means you accept.
Can they close your account without warning, and can you get your data out first?
They can suspend or end your account for any reason or no reason, without notice.
If something goes wrong, who pays?
The service is as-is, liability is capped (often at fees paid or EUR 100), and you must indemnify them for many claims.
Do subscriptions renew on their own, and can you get a refund?
They can change fees in the terms without notice. Completed bookings are generally non-refundable except where the law or a host cancel requires a refund.
The privacy policy is 4,805 words at a professional or legal expert level (Flesch reading ease 21.5); the terms are 9,736 words at a professional or legal expert level.
