Nebula Tv
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Streaming with ads tracking, session replay, auto-renew, and account closure anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, watch history, payments, device IDs, IP, cookies, and sometimes partner and ad data.
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Privacy policy
“We collect personal information directly from you, from third party service providers or advertising partners, or automatically through cookies and other tracking technologies.”
Training
They use it to run the service, personalize, market, and show interest-based ads with third parties.
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Privacy policy
“These companies may use cookies and similar technologies to collect information about you (including the online activity information and device information described above”
Sharing
Affiliates, creators, vendors, ad partners, and others in a sale of the company can get your data.
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Privacy policy
“We share personal information as necessary to provide the Services and for purposes described elsewhere in this Privacy Policy or at the time of collection, including with related companies, service providers, advertising partners”
Kept
They keep it while your account is active or as long as they think they need it; backups may remain.
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Privacy policy
“We will retain your personal information for so long as your account is active or as necessary to fulfill the purpose of collection, including for the purposes of satisfying any legal, accounting, or reporting requirements”
Controls
You can delete your account in the app, unsubscribe from marketing, and use industry ad opt-outs.
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Privacy policy
“If you wish to delete your account with us, you may do so by logging into your account and selecting "Delete account".”
Fine print
Subscriptions auto-renew; they can close you anytime.
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Terms of service
“Nebula reserves the right to suspend or terminate your Account and your access to and use of the Platform, at any time, without notice.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel auto-renew
Account Settings → Subscription tab → Change or Cancel, or email help@nebula.tv
Delete your account
Log in and select Delete account
Limit interest-based ads
Browser cookie settings, NAI/DAA opt-out sites, or AppChoices on mobile
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account whenever they want and do not have to warn you first.
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Terms of service
“Nebula reserves the right to suspend or terminate your Account and your access to and use of the Platform, at any time, without notice.”
For example, you could lose access to videos you paid for with no email beforehand.
If someone sues them over how you used the service, you may have to pay their legal bills.
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Terms of service
“You shall , defend, and hold Nebula and its affiliates, and each of their officers, directors, employees, agents, partners, and licensors harmless from and against any claim”
For example, if a comment or account use leads to a lawsuit, they can ask you to cover costs.
A third party can record a video of your clicks, scrolls, and typing on the site.
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Privacy policy
“Session-replay technologies, which are third-party software used to record a video replay of users' interactions with the Services.”
For example, moving your mouse around the pricing page could be recorded for their research.
Ad companies can track you across sites to show ads they think you will click.
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Privacy policy
“We may work with third-party advertising companies and social media companies to help us advertise our business and to display ads for our products and services.”
For example, watching a space documentary could lead to space-themed ads on other websites.
Your card is charged again unless you cancel before the next period.
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Terms of service
“To the extent permitted by applicable law, subscriptions automatically renew for the subscription period until you cancel.”
For example, a $60 yearly plan bills again next year if you forget to cancel.
Creators on the platform may receive some of your personal information.
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Privacy policy
“We may share your personal information with the Nebula community of digital video creators and podcasters.”
For example, a creator whose merch you bought might get details needed to fulfill the order.
Even after you change or delete info, copies can sit in backups.
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Privacy policy
“Note that we may keep historical information in our backup files as permitted by law.”
For example, an old email address might still exist in a backup after you update it.
You can wipe the account yourself from inside the product.
Read the exact line
Privacy policy
“If you wish to delete your account with us, you may do so by logging into your account and selecting "Delete account".”
For example, you log in, pick Delete account, and do not have to email support first.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- tracking pixels
- Tiny invisible images or bits of code in a page, app or email that report back when and where you opened it. For example, a pixel in a marketing email tells the sender the moment you read it.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- auto-renewal
- Your subscription keeps charging you at the end of each period until you cancel it. For example, a free trial turns into a paid monthly plan unless you cancel before it ends.
How we got here · grade D · score 37/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account and payment data plus device IDs, IP, watch history, cookies, session replays, and partner data.
Does it record your voice, face or body, and what happens to that?
They ask you not to send biometric data and do not describe recording voice or face.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad and social companies collect activity across sites to show interest-based ads.
Do they sell or share your data, and can you opt out?
They share with affiliates, creators, vendors, and ad partners; Nevada residents can ask not to be sold.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store watch history and preferences; they do not describe a memory feature you can turn off.
Do they commit to basic security, and have they leaked data?
They say they use reasonable efforts to protect data but cannot guarantee security.
Is there a real age gate, and are teens protected?
The service is not for under 16; accounts need to be 18, or 16–18 with a parent. No ID check is described.
Will they tell you when the rules change, and is the policy specific?
Policies are dated; they may email or post changes, and keeping using the service means you accept.
Can they close your account without warning, and can you get your data out first?
They can suspend or terminate your account at any time without notice.
If something goes wrong, who pays?
The service is as-is, liability is capped at 12 months of fees, and you must indemnify them.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew; they email before annual renewals and you can cancel in Settings.
The privacy policy is 4,584 words at a college graduate level (Flesch reading ease 33.8); the terms are 6,251 words at a college level.
